SpringHill Suites by Marriott Wheeling Tridelphia Area Reviews
8.8
Excellent
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Woke up covered in bed bug bites. Missed the wedding I came in for to go to urgent care. The hotel refused to refund me for the x2 nights which resulted in over 20 bed bug bites. I also killed a spider in the room. I’m disgusted by the room, the service and their refusal to even apologize or refund me. Everything about this place is dirty. Worst hotel experience of my life.
I there was an issue of the bathtub draining; however, it was addressed and fixed within minutes. The food could use a few more healthy choices, but was tasty. As a solo traveler, I felt safe.
This was the worst SpringHill Suites we have ever stayed in. Absolutely NOT a 3-star quality hotel. Mold on the walls and ceiling in the bathroom. Poor lighting at the vanity. Dirty carpet. Everything felt old. Even the colors in the room were not pleasant. The room smelled as if it had been a smoking room in the past. It also was a very small room for a suite. Smaller than the typical SpringHill Suites Double queen suite room. Check-in was fast and efficient, however I wouldn't say that the clerk was very friendly. Definitely not up to standards.
If I could give 0 I would. We were given a room with a filthy bathroom. Toilet was not cleaned, bathtub had hair in it. They gave us another room where the toilet had feces in it! We left the hotel