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SureStay by Best Western Miles City

2.5 star property

Photo gallery for SureStay by Best Western Miles City

Reception
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)
Fitness facility
Business centre
Free daily full breakfast

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Parking included
  • Pet-friendly

Explore the area

View map
1015 S Haynes Avenue, Miles City, MT, 59301
  • Miles City Town & Country Club
    ‪12 min walk‬
  • Wibaux Park
    ‪13 min walk‬
  • Tongue River Winery
    ‪5 min drive‬
  • Miles City, MT (MLS-Miles City Municipal)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.2 out of 10
Good
(5 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Living Room, with Sofabed)

  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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Reception

Fairbridge Inn & Suites, Miles City

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  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,032 reviews
The price is AU$190
includes taxes & fees
27 Aug - 28 Aug
Fairbridge Inn & Suites, Miles City

About the area

Miles City

When you stay at SureStay by Best Western Miles City in Miles City, you'll be near the airport, within a 10-minute walk of Holy Rosary Healthcare and Miles Community College. .This hotel is 0.6 mi (1 km) from Miles City Town & Country Club and 0.9 mi (1.4 km) from Wibaux Park.

What's nearby

  • Holy Rosary Healthcare - 9 min walk - 0.8 km
  • Miles City Town & Country Club - 12 min walk - 1.1 km
  • Wibaux Park - 13 min walk - 1.1 km
  • Custer County Art Center - 5 min drive - 3.9 km
  • Tongue River Winery - 5 min drive - 4.2 km

Getting around

  • Miles City, MT (MLS-Miles City Municipal) - 13 min drive

Restaurants

  • ‪Town Pump - ‬6 min walk
  • ‪Wendy's - ‬11 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Tilt Würks Brewhouse & Casino - ‬5 min drive
  • ‪Main Street Grind - ‬3 min drive

About this property

SureStay by Best Western Miles City

Hotel in Miles City with free breakfast and a fitness center
SureStay by Best Western Miles City offers 53 accommodations with DVD players and coffee/tea makers. Accommodations offer separate dining areas. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and in-room massages can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 53 guestrooms featuring refrigerators and microwaves. Cable programming and DVD players are provided for your entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and separate sitting areas, and housekeeping is provided on request.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access and a vending machine.
A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Cot (surcharge)
  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)

Business services

  • Business centre

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Separate dining area

More

  • 5G smartphone data speed
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Electrical adapters
  • Free limited smartphone calls
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Limited smartphone data usage
  • Printer
  • Separate sitting area
  • Smartphone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of USD 25 per pet, per day (maximum USD 350 per stay), plus a one-time cleaning fee of USD 25
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for USD 20 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25 per accommodation, per day
  • Cleaning deposit: USD 25 per day
  • A damage deposit of USD 25 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per day (maximum USD 350 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-in fee: USD 50 for check-in between midnight and 7:00 AM
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Best Western War Bonnet
Best Western War Bonnet Inn
Best Western War Bonnet Inn Miles City
Best Western War Bonnet Miles City
War Bonnet Inn
Miles City Best Western
Best War Bonnet Inn
Surestay By Best Miles City
Best Western War Bonnet Inn
SureStay by Best Western Miles City Hotel
SureStay by Best Western Miles City Miles City
SureStay by Best Western Miles City Hotel Miles City

SureStay by Best Western Miles City Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 14 out of 66 reviews
Rating 8 - Good. 25 out of 66 reviews
Rating 6 - Okay. 12 out of 66 reviews
Rating 4 - Poor. 7 out of 66 reviews
Rating 2 - Terrible. 8 out of 66 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Bob

Was acgood night rest
Stayed 1 night in May 2025

10/10 Excellent

Carole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Miles City visit

Everything was very good. Beds are a little hard though.
Stayed 2 nights in May 2025

4/10 Poor

Debra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Old with limited parking.
Stayed 1 night in May 2025

8/10 Good

melanie

Liked: Cleanliness, room comfort

Would stay again.

Staff was friendly. Room was decent.
Stayed 1 night in May 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David, Aberdeen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Heather

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Mediocre

While the facility is clean and the staff are kind, the pool is currently under maintenance. The breakfast had zero protein options which meant we couldn't really eat there.
Stayed 2 nights in Apr 2025

6/10 Okay

Kari

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Limited parking for trailers

We stayed in a suite which was spacious. Pretty clean but there was a lot of hair in the tub. The building is an old motel not a traditional hotel. Needs repairs. The door would stick and we had a hard time opening it from the inside and outside. The hair dryer stopped working while using it. The biggest issue was limited parking. We were hauling a trailer with three 4 wheelers and didn’t feel comfortable leaving them on a side street behind the building. Now I know to look at a google street view to make sure there’s plenty of parking. The woman at the front desk was great. She understood our concerns and allowed us to park in the front lot taking up a number of spots.
Stayed 1 night in Apr 2025

4/10 Poor

Carrie

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Do Not Recommend

The shower handles were not working properly. Only scolding hot water or freezing cold water came out of shower faucet. The bed was very uncomfortable. The bedding & towels did not smell clean. The floor in the bathroom was sticky. The blow dryer was so old it didn’t blow dry all of my hair, my hair isn’t very long or thick either.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Stayed 1 night in Apr 2025

10/10 Excellent

R S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Karra

Travelled with family, Travelled with group
Liked: Staff & service, amenities
What we needed and a great price!
Stayed 1 night in Apr 2025

8/10 Good

Demi

Liked: Staff & service, room comfort

Hot tub was not working! Great hotel

The front desk gal when we checked in was fantastic, the tv in the first room wasn’t working so she switched our room. The room was very spacious. Every person who worked there that we encountered was very nice. They didn’t offer housecleaning during the stay which for me is alright. The only reason I booked the hotel was because I wanted to use the hot tub, it is not working. It would’ve been great if I had known before booking but the stay was still good.
Stayed 3 nights in Apr 2025

4/10 Poor

Kent

Stayed 2 nights in Mar 2025

10/10 Excellent

ELENA D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked very late and there were no handicap rooms available so the staff members got me a shower chair that actually fit inside the shower. I was so grateful they were so good to me and what a terrific breakfast. I love the waffles…the real ones made with golden batter. This was a surprisingly excellent stay for the very inexpensive price I paid. I booked on Expedia .
Stayed 1 night in Mar 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good nights sleep

Good price, clean room, nice shower, comfy bed, plenty room to move around.
Stayed 1 night in Mar 2025

8/10 Good

Michel Arcand

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay here. Comfortable, clean room and very quiet area.
Stayed 1 night in Mar 2025

10/10 Excellent

Mathew

Stayed 3 nights in Mar 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

4/10 Poor

Stephanie

Stayed 2 nights in Mar 2025