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Mountain Inn & Suites

2.5 star property

Photo gallery for Mountain Inn & Suites

Outdoor pool, pool umbrellas, pool loungers
Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Breakfast area
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot tub
  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
2002 Temple Hill Rd, Erwin, TN, 37650
  • Place, Nolichucky River
    ‪3 min walk‬
  • Place, Unicoi County Hospital
    ‪6 min walk‬
  • Place, Erwin Linear Trail
    ‪8 min walk‬
  • Airport, Tri-Cities, TN (TRI-Tri-Cities Regional)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking (Jacuzzi)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed, Non Smoking (Jacuzzi)

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Honeymoon Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Erwin

When you stay at Mountain Inn & Suites in Erwin, you'll be near ski lifts, within a 10-minute walk of Erwin Linear Trail and Nolichucky River. .This hotel is 0.5 mi (0.8 km) from Unicoi County Hospital and 1.6 mi (2.6 km) from Bend Island.

What's nearby

  • Nolichucky River - 3 min walk - 0.3 km
  • Unicoi County Hospital - 6 min walk - 0.5 km
  • Erwin Linear Trail - 8 min walk - 0.7 km
  • Hatley Pointe Ski Resort - 25 min drive - 41.2 km
  • Bristol Motor Speedway - 39 min drive - 63.3 km

Getting around

  • Tri-Cities, TN (TRI-Tri-Cities Regional) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Pal's Sudden Service - ‬4 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪The Red Fork - ‬4 min drive
  • ‪Solo Cafe - ‬3 min drive

About this property

Mountain Inn & Suites

Hotel in Erwin with a fitness center and a 24-hour business center
Mountain Inn & Suites offers 61 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Erwin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 61 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary newspapers, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and a picnic area.
Grab a bite from the grocery/convenience store serving guests of Mountain Inn & Suites.
Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. Planning an event in Erwin? This hotel has 215 square feet (20 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 215 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Mountain Erwin
Mountain Inn Erwin
Mountain Inn & Suites Hotel
Mountain Inn & Suites Erwin
Mountain Inn & Suites Hotel Erwin

Mountain Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 163 out of 505 reviews
Rating 8 - Good. 181 out of 505 reviews
Rating 6 - Okay. 99 out of 505 reviews
Rating 4 - Poor. 42 out of 505 reviews
Rating 2 - Terrible. 20 out of 505 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Asa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stop and rest on a long journey.

It was perfectly situated for my needs. Although it could have been amazing if there were a few more features. Such as a few chairs outside to sit in while enjoying the great views.
Stayed 2 nights in Sep 2025

10/10 Excellent

Evelyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Disliked: Property conditions & facilities, room comfort

Makeover

The carpet needs to be removed in the rooms. It’s very old and looks dirty. Also the room needs a fresh coat of paint.
Stayed 1 night in Sep 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

jose

Disliked: Cleanliness
Stayed 1 night in Aug 2025

4/10 Poor

Thomas

Travelled with family
Disliked: Property conditions & facilities
Pool was drained except for 2 feet of brown water… not like advertised in the picture had a musty smell.. elevator went out… no restaurants only one next door was empty…
Stayed 1 night in Aug 2025

2/10 Terrible

James R

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a great stay. The staff and accommodations were very nice. I’d stay here again,
Stayed 1 night in Aug 2025

4/10 Poor

Kristi

Disliked: Cleanliness, staff & service, property conditions & facilities
The pool and hot tub are closed! It said nothing about that online or in the emails. I get there was a flood but why not tell guests what to expect. We brought pool toys and planned our stay around the fact that you had a hot tub plus the pool. The reason we decided on this hotel entirely was closed with no knowledge to us, the guest. No money was offered back. The halls stink and the lady at the desk told me how lucky they are to even be open. So we as the guest were just the unlucky ones. I get it, and my heart goes out but a quick email to say the pool and hot tub were not open and could not even go outside to that area would have solved the problem.
Stayed 1 night in Aug 2025

8/10 Good

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Considering the flood they had in the fall things were pretty good. Pool and hot tub not running yet which we missed. beds were comfortable. Kitchen not fully functional so only continental breakfast available.
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Stayed 2 nights in Aug 2025

2/10 Terrible

Eli

Stayed 1 night in Aug 2025

10/10 Excellent

WILLIAM

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A clean place

Very clean and comfortable.
Stayed 1 night in Jul 2025

8/10 Good

Rachel

Stayed 1 night in Jul 2025

4/10 Poor

Jack

Travelled with family
Disliked: Amenities, property conditions & facilities
The property does not presently live up to the posted pictures. The price paid was pretentiously exorbitant for the experience. As it turned out, the pool was drained, the fitness center was in shambles, and when you follow the signs to "vending," on the first and third floors only, you can get ice, but no snacks or drinks. One would imagine that last item not to be a problem, except that when arriving late, the shell station next door was not open, so forget having any type of a bottle of hydration. These rooms should be priced around $65/night while the ammenities are not functioning, rather than the ridiculous amount I paid. We decided to depart early.
Stayed 2 nights in Jul 2025

10/10 Excellent

Levi

Business traveller
Liked: Amenities, property conditions & facilities
Was great
Stayed 1 night in Jun 2025

2/10 Terrible

Hillary

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room a/c didn't work. Finally after sweating for hours, I asked about a fan and got moved to the highest floor where once again the air wasnt working. It wad absolutely miserable. The night staff was awful and had to wait until they finished their cigarettes before they would tend to the desk. 10/10 don't recommend.
Stayed 1 night in Jun 2025

2/10 Terrible

MICHELLE

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the fact staff changed our room from a bed that had dirty sheets however beds have springs that poke into your back Outdated rooms ,no air conditiining in halls /common areas,no hot breakfast,what was offered was not edible/smashed bread ,plain cereal flakes old milk.No soap in public restrooms.No hot water in our private bathroom sink ,smelled mildewy in hotel ,paint chipping from ceilings No microwave to cook own food so must travel to eat.No pool/jacuzzi or workout room as stated on hotel site.The area was hit hard from the hurricane last year but this hotel structure withstood it well !! Needs new beds and Update All amenities/rooms/ac. NOT worth the price and risky to people with asthma which my husband has.
Stayed 3 nights in Jun 2025

6/10 Okay

randy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Julie

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Direct tv did not work
Stayed 1 night in Jun 2025

10/10 Excellent

Mazariego

Stayed 1 night in Sep 2024

6/10 Okay

Rachel

Stayed 4 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mountain Inn & Suites is a nice little hotel in Erwin TN. The same Erwin TN that just got wiped out from hurricane Helene flooding. Hotels.com refuse to give me a refund even though they have received photos of the entire hotel in shambles with nothing but piles of debris all around it. They are not and were not open. I could not call the hotel and reschedule. But Hotels.com says they cannot refund me even though the hotel was closed and halfway underwater. Hotels.com is a complete scam. I would 100% recommend staying at this hotel should they reopen. But definitely do not book through Hotels.com
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024