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Hilton Garden Inn Cleveland Airport

3.0 star property

Photo gallery for Hilton Garden Inn Cleveland Airport

Terrace/patio
Snack bar
Room
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Hot tub
  • Bar
  • Pool
  • Pet-friendly

Explore the area

View map
4900 Emerald Court SW, Cleveland, OH, 44135
  • NASA Glenn Research Center
    ‪4 min drive‬
  • I-X Center
    ‪6 min drive‬
  • Huntington Bank Field
    ‪19 min drive‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Drinks & Snacks)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 1 King Bed (Drinks & Snacks)

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(45 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds

One King Bed, Accessible

9.0 out of 10
Wonderful
(8 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Accessible Room

Standard Room | Bathroom shower

King Bed Accessible Room

10.0 out of 10
Exceptional
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Drinks & Snacks)

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room, 2 Double Beds (Drinks & Snacks)

8.0 out of 10
Very good
(3 reviews)
  • 51 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Desk, blackout curtains, iron/ironing board, cots/infant beds

Room

9.0 out of 10
Wonderful
(48 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Bathroom shower

Room, 1 King Bed, Accessible

8.8 out of 10
Excellent
(3 reviews)
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

Located in Cleveland (Hopkins), Hilton Garden Inn Cleveland Airport is within a 15-minute drive of Lake Erie and Christmas Story House. .This hotel is 10.8 mi (17.3 km) from Great Lakes Science Center and 10.9 mi (17.5 km) from Rock and Roll Hall of Fame.

What's nearby

  • NASA Glenn Research Center - 4 min drive - 3.2 km
  • I-X Center - 6 min drive - 6.7 km
  • Progressive Field - 17 min drive - 23.0 km
  • Huntington Bank Field - 19 min drive - 20.1 km
  • Rock and Roll Hall of Fame - 20 min drive - 21.1 km

Getting around

  • Brookpark Station - 3 min drive
  • Cleveland Station - 18 min drive
  • Cleveland Hopkins International Airport (CLE) - 4 min drive

Restaurants

  • ‪The Aviator Pub & Restaurant - ‬19 min walk
  • ‪Grayton Road Tavern - ‬2 min walk
  • ‪The Pub - ‬4 min drive
  • ‪NGRC Cafeteria - ‬5 min drive
  • ‪Bar Symon CLE Airport - ‬7 min drive

About this property

Hilton Garden Inn Cleveland Airport

Hotel with an indoor pool, in the vicinity of Lake Erie
Hilton Garden Inn Cleveland Airport offers 168 accommodations with complimentary bottled water and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 168 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch flat-screen televisions with cable programming provide entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary weekday newspapers.
Enjoy a range of recreational amenities, including an indoor pool, a hot tub, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a fireplace in the lobby.
Satisfy your appetite for dinner at Garden Grille & Bar, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 9:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Cleveland? This hotel has 3000 square feet (279 square meters) of space consisting of conference space and meeting rooms.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Garden Grille & Bar - This restaurant specializes in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:00 AM for a fee: USD 10 to 25 for adults and USD 6 to 25 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Grille & Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 24-hour business centre
  • 3,000 square feet of conference space
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Cribs (infant beds) are available for USD 15.0 per night

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 25 for adults, and USD 6.00 to 25.00 for children
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cleveland Airport Hilton Garden Inn
Hilton Garden Inn Cleveland Airport
Hilton Garden Inn Hotel Cleveland Airport
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Cleveland Hilton
Hilton Cleveland
Hilton Garden Inn Cleveland Airport Ohio
Hilton Garden Inn Cleveland Airport Hotel
Hilton Garden Inn Cleveland Airport Cleveland
Hilton Garden Inn Cleveland Airport Hotel Cleveland

Hilton Garden Inn Cleveland Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 545 out of 1000 reviews
Rating 8 - Good. 256 out of 1000 reviews
Rating 6 - Okay. 91 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it is fantastic. That I go there again and again.
Stayed 3 nights in May 2025

10/10 Excellent

Carter

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is in great shape. Rooms are clean, staff was awesome. Indoor pool with hot tub. Workout room is solid! Good variety and spacious. Only issue is lack of restaurants but it is an airport hotel.
Stayed 1 night in May 2025

10/10 Excellent

Za

Liked: Cleanliness, staff & service, property conditions & facilities
I live every good
Stayed 2 nights in May 2025

8/10 Good

Kerri

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was closely located to airport which was the reason for our stay. Easy self park, comfortable beds.
Stayed 1 night in May 2025

10/10 Excellent

Anthony

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for the price
Stayed 2 nights in Apr 2025

10/10 Excellent

julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in May 2025

4/10 Poor

Jacqueline

Travelled with family and small children
The room had tons of dead lady bugs on the floor under the air conditioner. Never cleaned the room. Paid over $600 for 2 nights and never stayed the second night. I expected a much nicer place than this
Stayed 2 nights in May 2025

6/10 Okay

Toni

Liked: Cleanliness, staff & service
Disliked: Room comfort

Convenient for early flights

The hotel itself was very nice. The rooms very well appointed with amenities including a wireless phone charger, plenty of outlets, lotion, shampoo, conditioner, body wash, all the things. But... the bed was horrible! It squeaked and we could feel the springs. Also you can hear everything from the floor above you. People are LOUD AF. There will be no sleeping here. If you are fine with that, its great! Lol! Very close to airport and they do offer a shuttle. But it stops running at midnight.
Stayed 1 night in Apr 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
They had just got done remodeling and it was nice :)
Stayed 2 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wry nice c
Stayed 1 night in Apr 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very well kept
Stayed 1 night in Apr 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Room comfort

Noisy equipment.

Not so good, noisy .1.Room 208 is one room away from the elevators and the equipment room is below just below. The hotel is finishing up some renovations, the new equipment looked to be installed but may not running yet. 2. The fan or compressor motor on the a/c unit was pretty loud when it kicked on. To be fair,I didn't request a different room or complain, but I should have. The staff was friendly.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was prefect for an early airport pickup!
Stayed 1 night in Apr 2025

8/10 Good

thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this area and this hotel so I come back whenever I'm in this area.
Stayed 1 night in Apr 2025

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Business traveller
Liked: Staff & service
New lobby and eating area. Still under construction in areas.
Stayed 2 nights in Apr 2025

4/10 Poor

Sara

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I am a big Hilton fan. I usually stay at Hilton everywhere I go. However, this location was a huge disappointment. The staff was a bit ghetto for my taste. The scent of the hotel was a bit odd. There were renovations going on and the staff appeared to be quite disorganized. When I called to get some tissue I had to call several times because I was placed on hold for over 5 minutes. Finally when I called back for a third time I was left on hold while they carried on a conversation with someone. I finally decided to approach one of the cleaning ladies in the hall, who kindly helped. With that said, I must say they were accommodating and allowed me to check in quite early around 10:30am. They definitely need to work on their professionalism at this site. It doesn’t meet the typical standard of a Hilton property.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night at the inn

Surprisingly located in a natural setting near the airport with 7th floor views of the city lights. This little gem is in the midst of some renovation right now. We still were able to sit down for a plate of tasty wings and a glass of wine in a ground floor room set up to accommodate weary travelers. The staff reflected a happy well oiled machine. Room was very clean and stocked with nice over night needs. The TV set had Welcome Elizabeth on the screen. So very personal and amusing letting me know I was an important guest! Complimentary buffet breakfast was attended to by a lovely lady. Would definitely return for the comfort and to see and utilize the new fresh look of the current renovations.
Stayed 1 night in Apr 2025

4/10 Poor

Jabraya

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Douglas, Louisville

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The only thing good about this property the staff was great I wounder how they could work in such a bad conditions if I were Rick or Cathy Hilton I’d be embarrassed to have the Hilton name to own that hotel
Stayed 1 night in Apr 2025

2/10 Terrible

Noel

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a basketball tournament and were extremely disappointed. The lobby was closed when we arrived, with no clear directions for check-in. The process was cold—no welcome, no info—just handed a room key. The pool was closed, which was never communicated, and the elevator situation was awful (only one working). We were on the 6th floor and had to take the stairs most of the time. Housekeeping never came. We had to make our beds, take out trash, and go get our own towels and clean sheets due to stains. After a long day of games, my daughter couldn’t shower because there were no clean towels in the room. We discovered breakfast by accident. Staff was loudly complaining about how much food people were taking, making it uncomfortable. No instructions on where to leave dishes, and staff disappeared mid-service. Checkout was rushed and dismissive, and when we asked about a refund due to all the issues, we were told management wasn’t available until Monday. Later, our refund was denied because we “fulfilled our reservation” per our travel site. We also witnessed a family checking out early due to finding a roach, and the staff’s response was “what would you like me to do?”—unprofessional and unacceptable. This stay was stressful, and the lack of communication, cleanliness, and accountability made it worse. I would not recommend this hotel to families or teams.
Stayed 2 nights in Apr 2025

2/10 Terrible

steven

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property was under construction nothing on web site
Stayed 2 nights in Apr 2025