The Elser Hotel Miami

4.0 star property

Photo gallery for The Elser Hotel Miami

Outdoor pool, open 8:00 AM to 8:00 PM, pool cabanas (surcharge)
Full-sized fridge, microwave, oven, stovetop
Ocean View Two Bedroom Suite with King/Queen
Lobby
Balcony view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Parking available

Explore the area

Map
398 NE 5th Street, Miami, FL, 33132
  • Bayside Marketplace
    ‪2 min walk‬
  • Bayfront Park
    ‪2 min walk‬
  • Kaseya Center
    ‪4 min walk‬
  • Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

City View Three Bedroom Suite with King/Queen/Two Twins

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

Suite, Multiple Beds, City View

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Two Twins ADA

  • 118 sq m
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Twin Beds and 1 Double Sofa Bed

City View Three Bedroom Suite with King/Queen/Queen

  • 121 sq m
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View Two Bedroom Suite with King/Queen ADA

  • 99 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Ocean View One Bedroom Suite with King Bed ADA

  • 63 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Three Bedroom Suite with King/Queen/Queen

  • 112 sq m
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

Bay View Studio with King Bed ADA

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Three Bedroom Suite with King/King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 8
  • 2 King Beds, 1 Queen Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed ADA

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View One Bedroom Suite with King Bed

  • 60 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Bay View Studio with King Bed

  • 42 sq m
  • Bay view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

City View One Bedroom Suite with King Bed

  • 64 sq m
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

Bay View Two Bedroom Suite with King/Queen

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Bay View Two Bedroom Suite with King/Queen ADA

  • 107 sq m
  • Bay view
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed

Similar properties

About the area

Miami

A stay at The Elser Hotel Miami places you in the heart of Miami, steps from Bayside Marketplace and Downtown Miami Shopping District. .This hotel is 0.2 mi (0.3 km) from Kaseya Center and 0.1 mi (0.2 km) from Bayfront Park.

What's nearby

  • Downtown Miami Shopping District - 1 min walk - 0.0 km
  • Bayside Marketplace - 2 min walk - 0.2 km
  • Bayfront Park - 2 min walk - 0.2 km
  • Kaseya Center - 4 min walk - 0.4 km
  • Brickell City Centre - 2 min drive - 1.9 km

Getting around

  • Freedom Tower Metromover Station - 3 min walk
  • Hialeah Market Station - 10 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 7 min drive

Restaurants

  • ‪Bubba Gump Shrimp Co - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Chili's Grill & Bar - ‬5 min walk
  • ‪Mojito Bar - ‬4 min walk
  • ‪Five Guys - ‬4 min walk

About this property

The Elser Hotel Miami

Hotel with bars, steps from Bayside Marketplace
The Elser Hotel Miami offers 646 accommodations with washers/dryers and minibars. Accommodations have separate sitting areas and are furnished with double sofa beds and dining tables. Beds feature Tempur-Pedic mattresses. 55-inch Smart televisions come with cable channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, hair dryers, and toothbrushes and toothpaste.

This Miami hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 646 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your room comes with a Tempur-Pedic bed, and all rooms are furnished with double sofa beds. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include safes and separate sitting areas, as well as phones with free local calls.
Take advantage of recreational opportunities offered, including a 24-hour health club, an outdoor pool, and a hot tub. This hotel also features complimentary wireless internet access, concierge services, and a communal living room.
Stop by the hotel's restaurant, Vice Versa, for dinner, or grab snacks at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Vice Versa - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Reservations are required.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (USD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Vice Versa

Things to do

  • 24-hour health club
  • Fitness classes
  • Hot tub
  • Outdoor pool
  • Sauna
  • Yoga classes

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 49 floors
  • Banquet hall
  • Built in 2022
  • Communal living room
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Hypo-allergenic bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Espresso maker
  • Free bottled water
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Paper towels
  • Restaurant dining guides
  • Separate dining area
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay, plus a deposit of USD 125 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per accommodation, per night
  • Resort fee: USD 66.67 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach towels
  • Bicycle storage
  • Concierge service
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Housekeeping
  • In-room coffee
  • In-room safe
  • Laundry facilities
  • Partner property beach club access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Covered valet parking fee: USD 75 per night (in/out privileges)
  • Pet deposit: USD 125 per stay
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Pool access available from 8:00 AM to 8:00 PM
Parking height restrictions apply

Property is also known as

The Elser Hotel Miami Hotel
The Elser Hotel Miami Miami
The Elser Hotel Residences Miami
The Elser Hotel Miami Hotel Miami

The Elser Hotel Miami Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1967 out of 2676 reviews
Rating 8 - Good. 353 out of 2676 reviews
Rating 6 - Okay. 152 out of 2676 reviews
Rating 4 - Poor. 94 out of 2676 reviews
Rating 2 - Terrible. 110 out of 2676 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

biljana

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jan 2025

10/10 Excellent

LaDonna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, Accommodating and friendly. Super helpful. Also loved the restaurants and experiences within walking distance, the proximity to the cruise terminal and also the Brightline. Amazing experience for my birthday.
Stayed 1 night in Feb 2025

10/10 Excellent

Ermal, Orlando

Stayed 2 nights in Jan 2025

2/10 Terrible

guillermo

Disliked: Staff & service
Stayed 1 night in Jan 2025

8/10 Good

Sara Jane

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is modern and clean, but a total party scene. It was incredibly busy and loud late into the night. We were on a high floor and heard motorcycles all night long.
Stayed 1 night in Jan 2025

4/10 Poor

Ozlem Ozdemir

Travelled with family
Disliked: Staff & service, property conditions & facilities
The service other than front desk was horrible, too many Valets, they were making entrance too busy, they should locate somewhere else. Poor room service, they never 3 days stay never clean the room. AC was so loud they couldn’t fix ect ect not good!
Stayed 3 nights in Jan 2025

10/10 Excellent

Moishe

Stayed 13 nights in Jan 2025

10/10 Excellent

Haticha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love hot tube and message updating any new class or beach trips.
Stayed 4 nights in Jan 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Heather

Stayed 2 nights in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at the Elser 5 nights, and thoroughly enjoyed it. The view from our room on the 43rd floor was awesome. The gym and pool were great. We are definitely planning on staying here when we visit Miami next year.
Stayed 5 nights in Jan 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Good room, poor service

Room was nice and clean however I booked a king bed with sofa bed and noted the room was for 4 people, so the fact there was no linens for the sofa bed was not ideal. I called and waited over an hour just to have the front desk call back to ask if we gotten the linens yet- we did not. Waited another 30 minutes just for another call asking - at that point I said we are going out and that’s they can just leave them in room. Then at like 12:30AM- we get woken up by someone asking if we requested an extra bed which we did not. Overall likely would not stay here again.
Stayed 1 night in Feb 2025

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property in itself was wonderful and the staff was great- I think the person who was in the room before us had a dog because the couch and blanket regaled of dog and my husbands allergies were acting up all night
Stayed 1 night in Jan 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 5 nights in Oct 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic property!
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fraulein Angela, San Jose

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities provided, early check in availability included with the exception of paying for an extra fee, etc.
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Beautiful hotel in a great location. Staff were excellent. The views and the pool are amazing.
Stayed 4 nights in Jan 2025

10/10 Excellent

FORREST

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous place and great location to walk to Everything
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Stayed 2 nights in Jan 2025

6/10 Okay

Klaus

Travelled with family
Liked: Room comfort

I expected Much more

Elevators took forever. AC did not Work properly, clóset doors were broken and maintenece took 2 days to repair,
Stayed 3 nights in Jan 2025

10/10 Excellent

Kristin, Fruitland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a beautiful hotel. The property is kept well.
Stayed 1 night in Jan 2025

8/10 Good

Tamara

Stayed 2 nights in Jan 2025