I immediately noticed the unclean kitchen floors, a detail that sets a rather unsavory tone for any stay. Furthermore, the microwave was in a state that suggested it hadn't been properly cleaned in… well, let's just say a significant amount of time. And the less said about the bathroom shower curtain, the better. It was frankly disgusting.
I did, in fact, bring these issues to the attention of your staff. While I acknowledge that the shower curtain was eventually replaced, the fact that it was in such a state in the first place speaks volumes about your property's maintenance and attention to detail.
The problems, however, did not end there. On the second day of my stay, I was faced with the complete and utter lack of hot water. This meant I was unable to shower before having to leave for the day. This is a fundamental amenity, and its absence rendered my stay even more inconvenient and frankly, uncomfortable.
Beyond these specific incidents, the overall condition of the property was frankly poorly maintained. The furniture appeared dated and worn, in desperate need of replacement. The general cleanliness was subpar at best. Areas that are often overlooked, such as the spaces between bed frames, were clearly in need of deep cleaning. And the shower itself was riddled with mildew, a clear indication of a lack of proper and regular cleaning.
The photographs and descriptions provided online bear absolutely no resemblance to the actual condition of the accommodation.