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The Palms Inn & Suites

3.0 star property

Photo gallery for The Palms Inn & Suites

Free daily continental breakfast
Creator video
In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Outdoor pool, pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪19 min walk‬
  • Place, Kendall Soccer Park
    ‪3 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(137 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(19 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About the area

Miami

With a stay at The Palms Inn & Suites in Miami (Kendall), you'll be within a 10-minute drive of Dadeland Mall and Florida International University. .This hotel is 7.6 mi (12.3 km) from University of Miami and 8.6 mi (13.8 km) from Dolphin Mall.

What's nearby

  • The Palms at Town & Country - 1 min walk - 0.0 km
  • Regal Kendall Village - 19 min walk - 1.7 km
  • Kendall Soccer Park - 3 min drive - 2.0 km
  • Dadeland Mall - 9 min drive - 8.8 km
  • Port of Miami - 26 min drive - 35.6 km

Getting around

  • Miami South Station - 14 min drive
  • Miami Airport Station - 20 min drive
  • Miami Intl. Airport (MIA) - 22 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Dunkin' - ‬9 min walk
  • ‪La Carreta - ‬8 min walk
  • ‪Miller's Ale House - Miami Kendall - ‬5 min walk
  • ‪Outback Steakhouse - ‬6 min walk

About this property

The Palms Inn & Suites

Lakefront hotel with free breakfast connected to a shopping center in Miami
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 998 out of 1654 reviews
Rating 8 - Good. 380 out of 1654 reviews
Rating 6 - Okay. 173 out of 1654 reviews
Rating 4 - Poor. 42 out of 1654 reviews
Rating 2 - Terrible. 61 out of 1654 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Well maintained location with great staff.
Stayed 1 night in Sep 2025

10/10 Excellent

Yissel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Jul 2025

6/10 Okay

Caleb

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Aixa, Winston Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Comfortable beds and very clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel to Miami every couple of months…this is always my go to for accommodations. The location is convenient, the staff is friendly, they have breakfast included and it’s always clean and quiet.
Stayed 3 nights in Sep 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given a higher rating but the breakfast was only ok - if breakfast is offered it should be a little more complete………was bare minimum…facilities are quite good - room very adequate with nice touches like micro, refrig, and real coffee pot…safe…separate bedroom…minimal exercise area…
Stayed 1 night in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

6/10 Okay

Sabrina

Business traveller
Liked: Cleanliness, staff & service, amenities
.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean, and quiet. Good location and area.
Stayed 1 night in Sep 2025

6/10 Okay

Britney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Egla, Miami

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

6/10 Okay

Iyabode, Punta Gorda

Travelled with partner
Liked: Cleanliness, staff & service
The property is located right in the middle of a great shopping plaza ..that's it The property is extremely dated nothing has been updated I don't know how long ago they purchased it from the last owners but it still has the old company's names everywhere. The rooms aren't cleaned thoroughly before you get there I had a housekeeper walk in while I was just laying in bed. And then breakfast reeks!!!
Stayed 3 nights in Sep 2025

4/10 Poor

Helene

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: The rooms were large enough for a the rooms were large enough for a family of four and had a nice view of the water. Cons: Our room had tiny ants crawling underneath the couch cushions. I went down to ask the front desk if we could have them removed/cleaned and he said nobody was on service, so he would make a note for the next morning. After we had the room cleaned, I checked under the couches and there were still crumbs and ants. Plus a few on the sink and nightstand too. The room also reeked of marijuana coming through the vent. Breakfast was OK but not as good as other hotels we stayed out with comparable prices. Won’t return.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonardo

Stayed 1 night in Sep 2025

10/10 Excellent

Giovanni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good price and location.
Stayed 1 night in Sep 2025

8/10 Good

Rolando, Hialeah

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Alberto Joan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Alien

Stayed 1 night in Sep 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff very friendly top tier service best of the best thanks!
Stayed 1 night in Sep 2025

10/10 Excellent

Mabel

Stayed 1 night in Sep 2025

6/10 Okay

Jennie

Travelled with family and small children, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Upon arrival there was someone in a hazmat suite bleaching a room down the hall from ours. The smell of mold and bleach was quite strong. Several staff members seemed miserable to be there and it showed on their face and in their responses. The pool was closed for maintenance but that wasn’t mentioned prior to booking.
Stayed 2 nights in Sep 2025

10/10 Excellent

Leonor

Stayed 2 nights in Sep 2025

6/10 Okay

Manuel

Stayed 5 nights in Aug 2025

2/10 Terrible

Eloisa

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honest review

The day after my stay, I found a large cockroach in the room. When I arrived, the room was dirty, the bathroom had mold in the tub, and the shower curtain was torn all over the place.
Stayed 3 nights in Sep 2025

10/10 Excellent

Dina

Liked: Amenities
Great service. Clean room. Very accommodating
Stayed 1 night in Sep 2025