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The Palms Inn & Suites

3.0 star property

Photo gallery for The Palms Inn & Suites

Outdoor pool, pool loungers
Creator video
Room, 2 Queen Beds
Lobby
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
11750 Mills Dr, Miami, FL, 33183
  • Place, The Palms at Town & Country
    ‪1 min walk‬
  • Place, Regal Kendall Village
    ‪16 min walk‬
  • Place, Kendall Soccer Park
    ‪3 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

9.0 out of 10
Wonderful
(141 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

Studio Suite, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

9.2 out of 10
Wonderful
(17 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Lobby
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  • Breakfast included
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The price is AU$197
includes taxes & fees
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Best Western Plus Miami Executive Airport Hotel & Suites

About the area

Miami

With a stay at The Palms Inn & Suites in Miami (Kendall), you'll be within a 10-minute drive of Dadeland Mall and Florida International University. .This hotel is 7.7 mi (12.4 km) from University of Miami and 8.6 mi (13.9 km) from Dolphin Mall.

What's nearby

  • The Palms at Town & Country - 1 min walk - 0.0 km
  • Regal Kendall Village - 16 min walk - 1.4 km
  • Kendall Soccer Park - 3 min drive - 2.0 km
  • Dadeland Mall - 9 min drive - 8.8 km
  • Port of Miami - 26 min drive - 35.6 km

Getting around

  • Miami South Station - 11 min drive
  • Hialeah Market Station - 21 min drive
  • Miami Intl. Airport (MIA) - 31 min drive

Restaurants

  • ‪McDonald's - ‬9 min walk
  • ‪Duffy's Sports Grill - ‬3 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Chili's Grill & Bar - ‬19 min walk
  • ‪Miller's Ale House - Miami Kendall - ‬6 min walk

About this property

The Palms Inn & Suites

Lakefront hotel with free parking connected to a shopping center in Miami
The Palms Inn & Suites offers 97 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 97 air-conditioned rooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a fireplace in the lobby, and tour/ticket assistance.
A complimentary continental breakfast is served daily from 6:30 AM to 9:00 AM.
Featured amenities include a computer station, express check-in, and express check-out. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Carlson Kendall
Country Carlson Miami Kendall
Country Inn Carlson Miami Kendall
Inn Carlson Kendall
Kendall Inn
Country Inn Miami Kendall
Country Inn Kendall
Country Miami Kendall
Country Kendall
The Palms Inn Suites
The Palms Inn & Suites Hotel
The Palms Inn & Suites Miami
The Palms Inn & Suites Hotel Miami
The Palms Inn Suites Miami Kendall FL
Country Inn Suites by Radisson Miami (Kendall) FL

The Palms Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1075 out of 1787 reviews
Rating 8 - Good. 410 out of 1787 reviews
Rating 6 - Okay. 189 out of 1787 reviews
Rating 4 - Poor. 45 out of 1787 reviews
Rating 2 - Terrible. 68 out of 1787 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Christopher, Justin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Our stay was not the worst hotel experience we’ve ever had, but it was certainly far from the best. While the room appeared clean at first glance, a closer look told a different story—fixtures like the ceiling sprinkler head were coated in dust and lint. The room was also very poorly lit, making the space feel dim and uninviting. Even more inconvenient was the lack of accessible electrical outlets. The only usable outlet was on the far side of the room several feet from the bed, and the outlet near the entryway sink appeared to be burned out and blackened. For a couple traveling together, having no way to charge a phone on both sides of the bed made things unnecessarily difficult. The remaining outlets were all blocked by heavy furniture, and even the desk area had no available outlet to plug in a laptop—making it impossible to work from the room. Had we checked in earlier in the day, we likely would have requested a refund and looked for another hotel. In contrast, we had a wonderful hotel stay earlier in the week just 20 minutes down the road before heading down the Florida Keys—half the price and twice as nice. Overall, this property needs significant improvements in cleanliness, lighting, and basic guest conveniences.
Stayed 1 night in Nov 2025

2/10 Terrible

Daniela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was very mean
Stayed 3 nights in Nov 2025

10/10 Excellent

niurka

Liked: Cleanliness, amenities, property conditions & facilities
Buena higiene, desayuno variado, el personal muy amable y el hotel está situado cerca de restaurantes y bares.
Stayed 3 nights in Jul 2025

10/10 Excellent

Leonardo

Stayed 1 night in Nov 2025

4/10 Poor

Omawattie

Travelled with family
Liked: Cleanliness, amenities
The shower 🚿 the water was very limited I am not sure if that normal or it was only my room.
Stayed 1 night in Nov 2025

4/10 Poor

David

Stayed 1 night in Sep 2025

8/10 Good

Marion

Travelled with family
Liked: Cleanliness, staff & service, amenities
Endroit agréable, familial, près d’un mall. Jolie vue sur un lac Seul bémol est le signal wifi un peu faible.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, clean place near everything you need
Stayed 6 nights in Nov 2025

10/10 Excellent

Mabel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is always nice and helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Stayed 1 night in Oct 2025

10/10 Excellent

Joyann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean
Stayed 3 nights in Nov 2025

10/10 Excellent

Sheila, West Fargo

Liked: Cleanliness, amenities, property conditions & facilities
The staff was awesome. We came earlier than expected and they rushed to get us a room. I loved the smiles we got on the check in.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip

Liked: Cleanliness, amenities, property conditions & facilities
The room was extremely clean and as always.Juan at the front desk is the best person i have ever encountered in my many years of hotel stays a fantastic employee.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Courteous great staff. Cozy bed. Abundance of towels. Recipe d to friends. Will stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Maria

Liked: Cleanliness
Room was very clean, staff very helpful, breakfast was a nice surprise in terms of variety of items and quality. All in all a good value stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Gamaliel

Liked: Amenities
Good
Stayed 1 night in Nov 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Needs a smoke detector, its missing in 227
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is damp and AC is sub par, even showing mold in many areas. Staff does as little as possible and seems to not care if your on site or not. There is limited hotels that serve this area of town and they take advantage of this fact by charging way to much for the worth of their product.
Stayed 2 nights in Oct 2025

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Staff was courteous, new me by name and help to make my stay very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Pedro

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very quiet. Great value and adjacent to shopping and dining options
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was Clean, Staff was excellent.
Stayed 1 night in Oct 2025

10/10 Excellent

Malvys

Stayed 1 night in Oct 2025

10/10 Excellent

Nelson M

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Rooms very clean. Great walkable location in Town and Country Shopping Center. Great staff. Maritza is an excellent employee. She was very attentive and very professional and friendly. Overall great hotel!
Stayed 3 nights in Oct 2025