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Novotel Mexico City World Trade Center

4.0 star property

Photo gallery for Novotel Mexico City World Trade Center

Superior Suite, 1 King Bed
Fitness facility
Breakfast, lunch, dinner served; Mexican cuisine
Exterior
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Av Insurgentes Sur 710, Col Del Valle Norte, Del. Benito Juarez, Mexico City, CDMX, 3100
  • Place, Poliforum Siqueiros
    ‪2 min walk‬
  • Place, World Trade Center Mexico City
    ‪7 min walk‬
  • Place, Pepsi Center
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Minibar, in-room safe, laptop workspace, blackout curtains

Superior Room, 2 Double Beds

  • City view
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, laptop workspace, blackout curtains

Executive Room, 1 Queen Bed

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Daily buffet breakfast for a fee
Hyatt Regency Mexico City Insurgentes - WTC
Benito Juarez
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 478 reviews
Hyatt Regency Mexico City Insurgentes - WTC

About the area

Mexico City

With a stay at Novotel Mexico City World Trade Center, you'll be centrally located in Mexico City, steps from Poliforum Siqueiros and within a 10-minute walk of World Trade Center Mexico City. .This hotel is 0.7 mi (1.2 km) from Pepsi Center and 2.5 mi (4 km) from Chapultepec Castle.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.1 km
  • Poliforum Siqueiros - 2 min walk - 0.2 km
  • World Trade Center Mexico City - 7 min walk - 0.6 km
  • Pepsi Center - 7 min walk - 0.6 km
  • Metropoli Patriotismo - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Chilpancingo Station - 18 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Suntory - ‬2 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Deigo Sushi & Ramen - ‬1 min walk

About this property

Novotel Mexico City World Trade Center

Novotel Mexico City World Trade Center offers 106 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. 50-inch flat-screen televisions come with cable channels.

Bathrooms include showers and hair dryers. This Mexico City hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour health club.
Make yourself at home in one of the 106 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and separate sitting areas.
Enjoy recreation amenities such as a 24-hour health club or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
For lunch or dinner, stop by Delia Bistro, a restaurant that specializes in Mexican cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and noon.
Delia Bistro - This buffet restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Delia Bar - This bar specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (MXN 150 per day)
  • Valet parking on site (MXN 150 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; MXN 365 for adults and MXN 182 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Delia Bar
  • Delia Bistro

Things to do

  • 24-hour health club
  • Games

Family friendly

  • Children's books
  • Children's toys
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (119 centimetre wide door)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 21 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2022
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 400 per pet, per day, plus a deposit of MXN 1000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 33 lbs per pet)

Pets cannot be left unattended

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 182 for children
  • Valet parking fee: MXN 150 per day
  • Nearby parking fee: MXN 150 per day(33 ft away; open 24 hours)
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 400 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Mexico City World Trade Center Hotel

Novotel Mexico City World Trade Center Mexico City

Novotel Mexico City World Trade Center Hotel Mexico City

Novotel Mexico City World Trade Center (Apertura Julio 2022)

Novotel Mexico City World Trade Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 552 out of 778 reviews
Rating 8 - Good. 148 out of 778 reviews
Rating 6 - Okay. 51 out of 778 reviews
Rating 4 - Poor. 12 out of 778 reviews
Rating 2 - Terrible. 15 out of 778 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rafael

Stayed 4 nights in Feb 2026

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Beautiful hotel and very clean.
Stayed 3 nights in Jan 2026

2/10 Terrible

Francisco J

Travelled with family
Disliked: Cleanliness, staff & service, amenities
Absolutely terrible experience. I would never stay at this hotel again. As soon as we settled in, we discovered bed bugs in the room. It wasn’t just one or two — it was enough that my wife ended up having a visible allergic reaction to the bites. We informed the staff, but the response was completely inadequate and left us feeling ignored rather than helped. For the price we paid, this was beyond unacceptable. I travel often and have never dealt with something this awful. Avoid this place at all costs until they address their hygiene and pest‑control issues.
Stayed 4 nights in Nov 2025

10/10 Excellent

Kevin Abdoulaye Munoz

Liked: Cleanliness, amenities, property conditions & facilities
Good for concerts
Stayed 1 night in Jan 2026

10/10 Excellent

Jose

Stayed 2 nights in Jan 2026

10/10 Excellent

Alvaro

Stayed 1 night in Jan 2026

2/10 Terrible

Harpreet

Stayed 1 night in Jan 2026

10/10 Excellent

Carlos

Stayed 2 nights in Jan 2026

10/10 Excellent

Pedro

Gracias
Stayed 2 nights in Jan 2026

8/10 Good

Natalie

Stayed 5 nights in Dec 2025

6/10 Okay

Swathi

Liked: Staff & service
Very small rooms. Views are average. Not sure why this is a 4 star hotel. Get yourself a better place
Stayed 4 nights in Dec 2025

8/10 Good

LaCher

Stayed 4 nights in Dec 2025

10/10 Excellent

GUSTAVO

Stayed 1 night in Dec 2025

10/10 Excellent

So Hee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a really good stay at Novotel. The staff were so kind.
Stayed 2 nights in Dec 2025

8/10 Good

Julia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
PRO: The room is clean and new. It has proper amenities and it is quiet from outside street noise. Bedding and pillows are comfortable. Staff are courteous. Breakfast has a good variety of options. CON: Hotel room is very small and the configuration is not meant for a family. The shower/toilet (bathroom) is open to the room. Not much provacy if you're travelling with older kids/teens. Also the sliding doors to both the shower and the toilet kept sliding open.
Stayed 5 nights in Dec 2025

6/10 Okay

Fenglei

Stayed 2 nights in Dec 2025

2/10 Terrible

Fernando

Travelled with family and small children
The room had multiple issues that should never occur in a hotel that receives paying guests, especially not all in the same stay .The combination of water leaks, lack of proper air conditioning, and finding a bug in the towels reflected a serious lack of maintenance and quality control
Stayed 3 nights in Dec 2025

6/10 Okay

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer service Everybody was very helpful and friendly Rooms are pretty but very small Toilet super small Wouldn’t come back
Stayed 1 night in Dec 2025

8/10 Good

Rodrigo

Stayed 3 nights in Dec 2025

10/10 Excellent

Aaron, Closter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A small hotel... a very good and professional staff. The restaurant need some improvements.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bianca

Stayed 1 night in Dec 2025

10/10 Excellent

Leticia

Good
Stayed 1 night in Dec 2025

10/10 Excellent

GUSTAVO

Stayed 9 nights in Dec 2025

2/10 Terrible

Francisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities
We encounter bug beds in one of our rooms. Terrible experience. My wife had an allergic reaction due that. WE WILL NEVER STAY AGAIN IN THIS HOTEL. We stayed before in Accord hotels but this is the worswnwdoerience
Stayed 3 nights in Nov 2025

10/10 Excellent

Mauro

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellent place, close to Deigo, the jap restaurant!
Stayed 2 nights in Dec 2025