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Room type Options Nightly price Book
Superior Suite, 1 King Bed
40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room, 1 King Bed
25 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Superior Room, 2 Double Beds
29 square metres
2 Double Beds
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Suite, 1 King Bed (Master)
40 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 King Bed
33 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Upscale eco-certified hotel near Toreo Parque Central

Popular property highlights

Free WiFi
Pets allowed
Business centre
Smoke-free property
24-hour front desk

With a stay at Novotel Mexico City Toreo in Naucalpan, you'll be within a 5-minute drive of Toreo Parque Central and Centro Citibanamex Convention Center. This upscale hotel is 4 mi (6.5 km) from Chapultepec Park and 4.1 mi (6.7 km) from Plaza Satelite Shopping Center.

Make yourself at home in one of the 168 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Satisfy your appetite at one of the hotel's 3 restaurants. Buffet breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon for a fee.

Featured amenities include a business center, a 24-hour front desk, and luggage storage. Planning an event in Naucalpan? This hotel has 215 square feet (20 square meters) of space consisting of conference space and 5 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 168
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Safe-deposit box at front desk
  • 24-hour front desk
  • Business centre
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 3
  • Conference space size (feet) - 215
  • Conference space size (meters) - 20
  • Number of meeting rooms - 5
  • Valet parking (surcharge)
  • Luggage storage
  • Water dispenser
  • Covered parking
  • Secured parking
  • Coworking spaces
  • Vegetarian breakfast available
  • Organic food
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • Locally-sourced food on site (80% or more)
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only
  • Accessible airport shuttle

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Valet parking (surcharge)

Room Amenities

Novotel Mexico City Toreo offers 168 air-conditioned accommodations with minibars and safes. Plasma televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Naucalpan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Free newspaper
  • Minibar
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • Plasma TV
  • TV size 50
  • Rainfall showerhead
  • Heating
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Number of beds 2
  • Housekeeping on request
  • Soap
  • Shampoo
  • Toilet paper
  • Window screens
  • Laptop-friendly workspace
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Toothbrush and toothpaste available on request
  • Change of towels: Every number of days 2
  • Change of towels (on request)
  • Change of bed sheets: Every number of days 2
  • Change of bed sheets (on request)
  • Mobile key entry
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 7:00 AM and noon.

Novotel Mexico City Toreo has 3 restaurants on site.

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 3:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is 1:00 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets allowed for an extra charge of MXN 350 per pet, per night
  • Dogs and cats only
  • 1 total (up to 33 lbs per pet)
  • Pets cannot be left unattended
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Guests can access their rooms with a mobile device. Contactless check-out is available.

No rollaway/extra beds available

No cots (infant beds) available

Parking height restrictions apply

Pets allowed in specific rooms only

Service animals are allowed

Service animals are exempt from fees/restrictions

Debit cards not accepted

Staffed front desk

LGBTQIA friendly

Credit card pre-authorisation

Pets cannot be left unattended

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are not in place

Property does not follow a brand or regulatory agency's sanitisation guidelines

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Temperature checks are not available to guests

Property confirms they are implementing guest safety measures

Contactless check-out is available

Masks are not compulsory at the property

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Humane animal treatment

Sustainability/community reinvestment (10% revenue or more)

Guest education on local ecosystems and culture

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 490.00 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 490.00 (up to 5 years old)
  • Covered valet parking fee: MXN 120 per night (in/out privileges)
  • Pet fee: MXN 350 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Mexico City Toreo
  • Novotel Mexico City Toreo Hotel
  • Novotel Mexico City Toreo Naucalpan
  • Novotel Mexico City Toreo Hotel Naucalpan
  • Novotel Mexico City Toreo (Opening July 2021)
  • Novotel Mexico City Toreo (Opening June 2020)
  • Novotel Mexico City Toreo (Opening March 2021)
  • Novotel Mexico City Toreo (Opening August 2021)
  • Novotel Mexico City Toreo (Opening November 2020)

We should mention

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Guests can access their rooms with a mobile device.

Contactless check-out is available.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Key (Gronne Nogle)
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