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LaiLa Hotel CDMX

4.0 star property

Photo gallery for LaiLa Hotel CDMX

Daily buffet breakfast for a fee
Breakfast, lunch, dinner served; Mexican cuisine
Front of property
Reception
Superior Room, 2 Double Beds

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Rio Lerma 237, Colonia Cuauhtemoc, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Diana the Huntress Fountain
    ‪2 min walk‬
  • Place, Angel of Independence Monument
    ‪7 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

8.6 out of 10
Excellent
(49 reviews)
  • City view
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Living area

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

Located in Mexico City (Reforma), LaiLa Hotel CDMX is within a 5-minute walk of Paseo de la Reforma and Diana the Huntress Fountain. .This hotel is 0.8 mi (1.2 km) from Angel of Independence Monument and 1.3 mi (2.1 km) from Chapultepec Park.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Diana the Huntress Fountain - 2 min walk - 0.2 km
  • Angel of Independence Monument - 7 min walk - 0.6 km
  • U.S. Embassy - 9 min walk - 0.8 km
  • Chapultepec Park - 14 min walk - 1.2 km

Getting around

  • Mexico City Buenavista Station - 6 min drive
  • Sevilla Station - 8 min walk
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪La Guanajuatense - ‬1 min walk
  • ‪Salón Ríos - ‬1 min walk
  • ‪Sede Café Río Lerma - ‬1 min walk
  • ‪Peltre Lonchería - ‬2 min walk

About this property

LaiLa Hotel CDMX

LaiLa Hotel CDMX offers 167 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 167 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and bicycles to rent. This Beaux Arts hotel also features complimentary wireless internet access, concierge services, and wedding services.
Enjoy Mexican cuisine at La Terraza, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 1087 square feet (101 square meters) of space consisting of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
La Terraza - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 7:00 AM to 9:00 PM on request
  • Secured, covered parking on site (MXN 150 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: MXN 290 for adults and MXN 200 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • La Terraza

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Bicycle tours
  • Books

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Conference centre (1,087 square foot of space)
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • Lift (150 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 14 floors
  • Ballroom
  • Beaux Arts architecture
  • Built in 1974
  • Double-glazed windows
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 1000 per accommodation, per stay, plus a deposit of MXN 1000 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 33 lbs per pet)

Pets cannot be left unattended

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 290 for adults and MXN 200 for children
  • Airport shuttle fee: MXN 1000 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 150 per night
  • Pet deposit: MXN 1000 per stay
  • Pet fee: MXN 1000 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casa Business Mexico

Casa Inn Business Hotel

LaiLa Hotel CDMX Mexico City

Casa Business

LaiLa CDMX Mexico City

LaiLa CDMX

LaiLa Hotel CDMX Hotel

LaiLa Hotel CDMX Mexico City

LaiLa Hotel CDMX Hotel Mexico City

LaiLa Hotel CDMX Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1052 out of 1508 reviews
Rating 8 - Good. 284 out of 1508 reviews
Rating 6 - Okay. 87 out of 1508 reviews
Rating 4 - Poor. 39 out of 1508 reviews
Rating 2 - Terrible. 46 out of 1508 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

marian

Liked: Cleanliness, staff & service, amenities
Great
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Stayed 2 nights in Feb 2026

10/10 Excellent

LOUIS

Travelled with group
Liked: Cleanliness, staff & service, amenities
Extraordinaires services et propreté
Stayed 3 nights in Jan 2026

10/10 Excellent

Amelys

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!! 1000% recommended. Everyone was excellent and treated us very well.Super central location and everything is close by
Stayed 3 nights in Jan 2026

8/10 Good

Li

Liked: Cleanliness, staff & service
Clean, friendly staff, convenient location
Stayed 7 nights in Jan 2026

10/10 Excellent

anayanci

Stayed 4 nights in Jan 2026

4/10 Poor

Da Silva

Liked: Cleanliness, amenities, property conditions & facilities
Strong smell of paint,inside the room
Stayed 1 night in Jan 2026

10/10 Excellent

robert

Stayed 1 night in Jan 2026

10/10 Excellent

Richard, Miami

Stayed 4 nights in Jan 2026

10/10 Excellent

Norma

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very welcoming!
Stayed 1 night in Jun 2025

10/10 Excellent

Ruben

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 3 nights in Jun 2024

10/10 Excellent

Clinton

Stayed 2 nights in Jan 2026

10/10 Excellent

Pablo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice, the staff were friendly, the location was perfect, and the exchange rate at the register was so easy and efficient.
Stayed 5 nights in Dec 2025

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, amenities
I enjoyed staying at Laila hotel. The rooms are nice and clean. They clean the room for you everyday during your stay. It’s also in a good location. Restaurants and stores are in walking distance and the staff are friendly.
Stayed 5 nights in Dec 2025

4/10 Poor

Cristian

Stayed 2 nights in Dec 2025

10/10 Excellent

Erick

Stayed 3 nights in Dec 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 2 nights in Dec 2025

10/10 Excellent

Yanelys

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 6 nights in Dec 2025

8/10 Good

Jacob

Liked: Cleanliness, staff & service, amenities
Staff worked hard to make me feel supported and welcomed. Checked in early though and had to pay a fee which I wasn’t too psyched about. I checked into another Mexico City hotel today early and there was no fee so was slightly disappointed with this. But the room was spotless clean, bed was 4/5 comfortable. The staff provided me with two bottles of water a day to drink/ use. Overall was a pleasant stay besides the one fee I had to pay.
Stayed 1 night in Dec 2025

6/10 Okay

Edgar

Stayed 2 nights in Dec 2025

10/10 Excellent

Justin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will absolutely be staying here again. Close to many sites, friendly staff, and yes there are many bars in the area - which is great!
Stayed 9 nights in Dec 2025

8/10 Good

Norma

Stayed 4 nights in Nov 2025

8/10 Good

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent room and service, staff was great just quick letdown its you dont get free breakfast if you book through expedia :/
Stayed 2 nights in Dec 2025

8/10 Good

rolf, Bloomfield TWP

Stayed 3 nights in Dec 2025

10/10 Excellent

valeria

Liked: Cleanliness, staff & service, property conditions & facilities
would stay again
Stayed 3 nights in Dec 2025