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Krystal Grand Suites Insurgentes

4.0 star property

Photo gallery for Krystal Grand Suites Insurgentes

Junior Suite, 1 King Bed
Restaurant
Property entrance
Daily cooked-to-order breakfast (MXN 299 per person)
Down duvets, in-room safe, individually furnished, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View map
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
  • Place, Avenida Insurgentes
    ‪1 min walk‬
  • Place, Centro Comercial Plaza Inn
    ‪1 min walk‬
  • Place, Centro Coyoacan
    ‪5 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Suite Single

Executive Suite Single

Executive Suite Single

9.2 out of 10
Wonderful
(32 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite Double

Down duvets, in-room safe, individually furnished, desk

Executive Suite Double

9.4 out of 10
Exceptional
(65 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Living area

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(11 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Master Suite

Down duvets, in-room safe, individually furnished, desk

Master Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for VIP Suite

Down duvets, in-room safe, individually furnished, desk

VIP Suite

9.4 out of 10
Exceptional
(9 reviews)
  • 62 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds

Down duvets, in-room safe, individually furnished, desk

Junior Suite, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About the area

Mexico City

In the heart of Mexico City, Krystal Grand Suites Insurgentes is within a 5-minute drive of Centro Coyoacan and Manacar Tower. .This hotel is 2 mi (3.2 km) from Frida Kahlo Museum and 3.3 mi (5.3 km) from Pepsi Center.

What's nearby

  • Avenida Insurgentes - 1 min walk - 0.0 km
  • Centro Comercial Plaza Inn - 1 min walk - 0.1 km
  • Portal San Angel - 14 min walk - 1.2 km
  • Centro Coyoacan - 5 min drive - 2.3 km
  • Frida Kahlo Museum - 8 min drive - 3.4 km

Getting around

  • Miguel Angel de Quevedo Station - 14 min walk
  • Mexico City Fortuna Station - 16 min drive
  • Benito Juarez International Airport (MEX) - 13 min drive

Restaurants

  • ‪Chili's Grill & Bar - ‬1 min walk
  • ‪Sushi Roll - ‬2 min walk
  • ‪Hooters - ‬2 min walk
  • ‪Guadiana 19 - ‬2 min walk
  • ‪El Pescadito - ‬1 min walk

About this property

Krystal Grand Suites Insurgentes

Hotel with a restaurant, near Manacar Tower
Krystal Grand Suites Insurgentes offers 150 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature down comforters. 40-inch flat-screen televisions come with cable channels. Accommodations at this 4-star hotel have kitchenettes with microwaves and cookware/dishes/utensils. Rooms have partially open bathrooms. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 individually furnished guestrooms, featuring kitchenettes. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as laptop-compatible safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Mexico City? This hotel has 70 square feet (7 square meters) of space consisting of conference space and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Krystal Grand Suites Insurgentes has a restaurant on site.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered valet parking on site (MXN 185 per night)
  • Covered extended parking on site (MXN 185 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to noon for a fee: MXN 299 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 70 square feet of conference space
  • Business centre
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Grab bar in shower (80 centimetre high)
  • Grab bar near toilet (60 centimetre high)
  • Hand-held showerhead
  • Lift (90 centimetre wide door)
  • Magnifying mirror
  • Portable shower seat
  • Smooth flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 14 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 299 per person
  • Airport shuttle fee: MXN 350 per vehicle (one-way)
  • Covered valet parking fee: MXN 185 per night
  • Covered extended parking fee: MXN 185 per night
  • Pet fee: MXN 600 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City

Krystal Grand Suites Insurgentes Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 970 out of 1378 reviews
Rating 8 - Good. 232 out of 1378 reviews
Rating 6 - Okay. 90 out of 1378 reviews
Rating 4 - Poor. 43 out of 1378 reviews
Rating 2 - Terrible. 43 out of 1378 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Sep 2025

8/10 Good

Fernando A.

Stayed 2 nights in Sep 2025

10/10 Excellent

Anayancy

Stayed 5 nights in Sep 2025

10/10 Excellent

Ivan, Del Valle

Stayed 1 night in Sep 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, staff, and services
Stayed 2 nights in Sep 2025

8/10 Good

Hennry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My overall stay was good, but street noise is expected. Unfortunately, one day I experienced a lack of running water due to heavy rainfall.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy Garza

Stayed 2 nights in Jul 2025

10/10 Excellent

Adolfo

Stayed 1 night in Aug 2025

10/10 Excellent

Wiley

Stayed 1 night in Aug 2025

8/10 Good

Maria

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
The room itself was great. Just lack of attention to details. There was a weird smell. A few things needed maintenance, e.g. the switch to turn on the bathroom lights, the wash basin sink was clogged, toilet did not flush properly, and the tissue box was empty.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Andres, COLOMBIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gran ubicación, segura y el personal muy amable
Stayed 2 nights in Jul 2025

6/10 Okay

Marco

Travelled with family
Staff by the door and cleaning staff are the best , staff at the counter are nasty and careless I was supposed to be at the PH ,and parking was included, they gave us a regular room at the 8th floor and pay about 5 dollars per day for parking, that nasty woman said that the parking is a concession and it must be payed Oh.. don't loose the ticket, its 12 dollars more on top of the fare. I didn't really think ill be back there
Stayed 12 nights in Aug 2025

10/10 Excellent

jesus fernando

Stayed 1 night in Aug 2025

10/10 Excellent

nhieu

Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Empleados muy atentos y el transporte muy bien también el hotel muy limpio todo
Stayed 3 nights in Aug 2025

10/10 Excellent

Arturo

Stayed 3 nights in Jul 2025

10/10 Excellent

Martha

Stayed 1 night in Aug 2025

8/10 Good

Ricardo

Liked: Cleanliness, property conditions & facilities
I asked for towels 4 times! Had to wait almost 24 hours to get them. That's my only complain...
Stayed 4 nights in Jul 2025

8/10 Good

Abril

Liked: Cleanliness, staff & service, amenities
Room was clean n in a good location. There is a lot of construction around n it was really annoying getting picked up, the security would be really rude to my drivers/ me and I get it because it is confusing but they didn’t have that same attitude with the older yt ppl
Stayed 3 nights in Jul 2025

10/10 Excellent

Juan

Stayed 3 nights in Jul 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Roy

Stayed 4 nights in Jul 2025