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Hyatt Regency Mexico City

5.0 star property

Photo gallery for Hyatt Regency Mexico City

Lobby
3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Sun deck
Meeting facility
Indoor pool, pool loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560
  • Place, Paseo de la Reforma
    ‪2 min walk‬
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, National Museum of Anthropology
    ‪10 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Club Room, 1 King Bed (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(79 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

Room, 2 Single Beds (View)

8.8 out of 10
Excellent
(5 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds (Regency)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 93 sq m
  • Sleeps 3

View all photos for Room, 1 King Bed (View)

Room, 1 King Bed (View) | View from room

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(30 reviews)
  • Park view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 2 Single Beds (Regency, High Floor)

  • City view
  • 28 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Regency, High Floor)

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Mexico City

Located in Mexico City (Polanco), Hyatt Regency Mexico City is within a 10-minute walk of Paseo de la Reforma and Auditorio Nacional. .This family-friendly hotel is 0.6 mi (1 km) from Chapultepec Park and 2 mi (3.3 km) from Angel of Independence Monument.

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • National Museum of Anthropology - 10 min walk - 0.9 km

Getting around

  • Auditorio Station - 6 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 28 min drive

Restaurants

  • ‪Regency Club - ‬5 min walk
  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬1 min walk
  • ‪InterContinental Club Lounge - ‬2 min walk
  • ‪Centro Asturiano de México, A.C. - ‬3 min walk

About this property

Hyatt Regency Mexico City

Hyatt Regency Mexico City offers 755 accommodations with minibars and video-game consoles. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.
Make yourself at home in one of the 755 guestrooms featuring minibars and LCD televisions. Your Select Comfort bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Bathrooms have complimentary toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find outdoor tennis courts, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy Latin American cuisine at RULFO, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this hotel consist of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 11 AM.
RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (USD 7.30 per day)
  • Limited on-site self and valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 11 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • AMADO
  • RULFO
  • TEPPAN GRILL
  • YOSHIMI

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • In-room massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 38 floors
  • Banquet hall
  • Built in 1987
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Pay films
  • Smart TV with premium cable channels
  • Video game console
  • Video games

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 15 for children
  • Valet parking fee: USD 7.3 per day
  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1153 out of 1421 reviews
Rating 8 - Good. 157 out of 1421 reviews
Rating 6 - Okay. 52 out of 1421 reviews
Rating 4 - Poor. 24 out of 1421 reviews
Rating 2 - Terrible. 35 out of 1421 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Orlando

Stayed 3 nights in Dec 2025

10/10 Excellent

AIDE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Moshe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Dec 2025

10/10 Excellent

Humberto, San Diego

Stayed 3 nights in Dec 2025

10/10 Excellent

Karina, Poway

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place, sadly the staff needs to be better trained on how to take care of globalist members and have a more sense of urgency on checking in someone that travels all over the globe.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marielena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Stayed 3 nights in Dec 2025

4/10 Poor

Lilia

Stayed 2 nights in Oct 2025

10/10 Excellent

Edmund

Stayed 2 nights in Nov 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, amenities
Nice
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities
Everything was perfect
Stayed 3 nights in Dec 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Dec 2025

10/10 Excellent

Hector

Stayed 3 nights in Dec 2025

10/10 Excellent

Rajat

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location hotel staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Room was very nice
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaime, Austin

Stayed 1 night in Nov 2025

10/10 Excellent

Carla

Stayed 1 night in Nov 2025

6/10 Okay

Najwa

Travelled with group
Disliked: Staff & service
Clean room convenient location, the reception desk not friendly and the service in the restaurant was poor
Stayed 3 nights in Nov 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Yes. Breakfast buffet excellent.
Stayed 2 nights in Nov 2025

10/10 Excellent

Isaac

Travelled with family
Liked: Cleanliness, staff & service, amenities
Best hotel in the best area in the city
Stayed 2 nights in Oct 2025

10/10 Excellent

Iliana, San Francisco

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2025

6/10 Okay

Helen

Stayed 2 nights in Nov 2025

10/10 Excellent

Elsie

Stayed 4 nights in Nov 2025

10/10 Excellent

Martha

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience. The room was clean, and staff was very helpful and courteous. Do try the breakfast buffet, the food is absolutely delicious! Will stay here again
Stayed 4 nights in Nov 2025

10/10 Excellent

Maria Ines, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and enjoy CDMC
Stayed 4 nights in Nov 2025