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Aparthotel

Grand Polanco Residencial

4.0 star property

Photo gallery for Grand Polanco Residencial

Courtyard
Reception
Interior entrance
Superior Apartment | Living area
Front of property – evening/night

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Gym

Explore the area

View map
Isaac Newton 119, Colonia Chapultepec Morales, Mexico City, CDMX, 11570
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Spanish Consulate General
    ‪5 min walk‬
  • Place, National Museum of Anthropology
    ‪14 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Apartment

Standard Apartment

Standard Apartment

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

Standard Apartment, 2 Double Beds

  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Apartment, 2 Bedrooms

In-room safe, desk, iron/ironing board, free WiFi

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Superior Apartment

In-room safe, desk, iron/ironing board, free WiFi

Superior Apartment

  • 100 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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The price is AU$209
includes taxes & fees
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About the area

Mexico City

With a stay at Grand Polanco Residencial in Mexico City (Polanco), you'll be steps from Avenida Presidente Masaryk and 12 minutes by foot from Paseo de la Reforma. .This aparthotel is 2 mi (3.2 km) from Angel of Independence Monument and 3.8 mi (6.2 km) from World Trade Center Mexico City.
View more Aparthotels in Mexico CityOpens in a new window

What's nearby

  • Avenida Presidente Masaryk - 1 min walk - 0.0 km
  • Spanish Consulate General - 5 min walk - 0.5 km
  • Lincoln Park - 10 min walk - 0.9 km
  • Paseo de la Reforma - 12 min walk - 1.0 km
  • National Museum of Anthropology - 14 min walk - 1.2 km

Getting around

  • Polanco Station - 4 min walk
  • Mexico City Buenavista Station - 7 min drive
  • Benito Juarez International Airport (MEX) - 27 min drive

Restaurants

  • ‪El Farolito - ‬1 min walk
  • ‪El Globo - ‬2 min walk
  • ‪El Zarape - ‬1 min walk
  • ‪Flautas Mexico - ‬1 min walk
  • ‪Ruben's Hamburgers - ‬1 min walk

About this property

Grand Polanco Residencial

Grand Polanco Residencial offers 34 accommodations with DVD players and espresso makers. Rooms open to balconies. Accommodations offer separate sitting areas and include dining tables. Flat-screen televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on weekdays only.

Recreational amenities at the aparthotel include a fitness center and complimentary bicycles.
Make yourself at home in one of the 34 guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Rooms have private balconies. Flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this aparthotel include complimentary wireless internet access, tour/ticket assistance, and a reception hall.
Featured amenities include luggage storage, laundry facilities, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (MXN 100 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Espresso maker
  • Full-sized refrigerator/freezer
  • Griddle
  • Hob
  • Microwave
  • Oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • IPod dock

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: MXN 5,000 per pet per night

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • Housekeeping on weekdays only
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping centre
  • In a business district
  • In an entertainment district
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a zoo

Things to do

  • Free bicycle rentals
  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 34 units
  • Free bicycle rentals
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MXN 1500
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out fee: MXN 1000

Special check-in instructions

The front desk is open Monday - Friday (8 AM - 6 PM) and Saturday - Saturday (9 AM - 2 PM)
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 5000 per pet, per night

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Covered self parking fee: MXN 100 per night
  • Pet fee: MXN 5000 per pet, per night
  • Early check-in fee: MXN 1500 (subject to availability)
  • Late check-out fee: MXN 1000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Grand Polanco Residencial Aparthotel
Grand Residencial Aparthotel
Grand Residencial
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel
Grand Polanco Residencial Mexico City
Grand Polanco Residencial Aparthotel Mexico City

Grand Polanco Residencial Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 455 out of 611 reviews
Rating 8 - Good. 110 out of 611 reviews
Rating 6 - Okay. 25 out of 611 reviews
Rating 4 - Poor. 9 out of 611 reviews
Rating 2 - Terrible. 12 out of 611 reviews

9.6/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff is nice, the coffee is good and the views something else. I would stay again any time.
Stayed 2 nights in Dec 2025

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, property conditions & facilities
The location was amazing. The apartment was extremely clean. The beds were comfortable and the staff was very nice. I traveled with my parents who are older and my mom thought the traffic was noisy, but it didn’t bother me the ease of getting around the city from this location makes up for it. I would absolutely stay here again!
Entrance
Courtyard
Stayed 5 nights in Dec 2025

10/10 Excellent

Sorin Dan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location
Stayed 7 nights in Dec 2025

10/10 Excellent

Ariana

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff , great area and nice amenities..
Stayed 3 nights in Dec 2025

10/10 Excellent

Alejandra

Travelled with family
Liked: Amenities
Everything was perfect, we got upgraded to a suit for free! They had a security guard at the door at all times
Stayed 1 night in Nov 2025

10/10 Excellent

Linda

Liked: Cleanliness, property conditions & facilities
Everything was amazing. Doorman greeted you each day and evening. Area is just beautiful.
Stayed 7 nights in Oct 2025

10/10 Excellent

Yang

Liked: Cleanliness, amenities, property conditions & facilities
Very good location and clean inside.
Stayed 1 night in Nov 2025

10/10 Excellent

carlos

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, very quietly. Nice room.
Stayed 4 nights in Nov 2025

8/10 Good

Jesus

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was an apartment size room. Great location, surround by restaurants and good atmosphere. The room had everything you would need, refrigerator, microwave, dishes, table, living room and bedroom. Shower was great. Only complaint was that window doors were not sealed and all the outside noise came thru. No pool, just a patio area. Planning a Mexico City trip, I highly recommend it.
Stayed 4 nights in Nov 2025

10/10 Excellent

Francisco

Stayed 2 nights in Nov 2025

2/10 Terrible

James

Stayed 7 nights in Nov 2025

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
The staff was exceedingly helpful. We had a late departure and our bags were stored safely after the noon checkout until we headed to the airport at night. The suite was spacious and street noise was kept to a very tolerable minimum. Guests must bring coffee filters for drip coffee but happily Nepresso is supplied.
Stayed 1 night in Nov 2025

10/10 Excellent

Michael, Dallas

Liked: Cleanliness
Everything was wonderful and exactly what we needed.I would definitely recommend it
Stayed 3 nights in Nov 2025

8/10 Good

Julieann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very spacious apartment - lots of kitchen ware - worked great for us to have hot breakfast every morning. Location was ideal - easy walk to museums, restaurants, grocery. I would have given it a 5 star except that our room suffered from a lousy loveseat. Sitting on our bed at the end of the day was more comfortable than sitting on that sofa. Don’t let this dissuade you from booking here. It was a terrific stay and the staff was friendly and accommodating. Also - don’t expect much english spoken anywhere in Mexico City.
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room with a fully equipped kitchen in a safe quiet neighborhood with lots of dining and shopping options at walkable distance.
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawn, Cardiff

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location. Friendly staff. Comfortable accommodations. We loved everything about it!
Stayed 3 nights in Nov 2025

8/10 Good

Carol, Mayne Island

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room, garden, location very nice. Some staff could have been more helpful. We could not recommend the first floor, need to be higher up. Noise level was very high even with us on first floor. We had to ask people to be quiet after midnight. Should be in the rules. The doorbell & phone were loud in our room on first floor. We were refused to be given even a yogurt or fruit for our journey as we missed breakfast, even though they state they provide pastries daily.
Stayed 3 nights in Nov 2025

2/10 Terrible

Gabriela

Stayed 1 night in Oct 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, room comfort
Amazing hotel in great location.
Stayed 3 nights in Oct 2025

10/10 Excellent

natacha

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Me encantó el sitio , súper limpio y delicado , las camas muy confortable , el personal muy amable
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, property conditions & facilities
The staff was very helpful and particularly the security folks were lovely. Everything we asked was answered and any of our requests particularly for transportation were dealt with very professionally
Stayed 8 nights in Oct 2025

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, room comfort
Muy buena ubicación, el lugar es limpio, cómodo y con todo lo necesario para una estancia larga. El personal es amable y la zona se siente segura. Solo podrían mejorar algunos detalles del mantenimiento y hacer el check-in más ágil, pero en general es una excelente opción en Polanco
Stayed 2 nights in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful apartment, lovely staff. Perfect base for exploring Polanco.
Stayed 2 nights in Oct 2025

10/10 Excellent

Chi Nam

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed stay at Grand Polanco Residencial. The room is clean and quiet. Reception and security staffs are very helpful and professional. However the internet always disconnect. We would recommend Grand Polanco Residencial to our friends.
Stayed 6 nights in Oct 2025

10/10 Excellent

Karla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo muy limpio y en excelente estado
Stayed 1 night in Oct 2025