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Fiesta Inn Insurgentes Viaducto

3.5 star property

Photo gallery for Fiesta Inn Insurgentes Viaducto

Meeting facility
Exterior
Junior Suite
Lobby
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View map
Insurgentes Sur 553, Mexico City, CDMX, 11000
  • Place, Avenida Insurgentes
    ‪2 min walk‬
  • Place, Blackberry Auditorium
    ‪9 min walk‬
  • Place, World Trade Center Mexico City
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪28 min drive‬

Room options

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

9.2 out of 10
Wonderful
(40 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 60 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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About the area

Mexico City

Located in Mexico City (Miguel Hidalgo), Fiesta Inn Insurgentes Viaducto is a 3-minute walk from Hospital Angeles Mexico and 10 minutes by foot from Blackberry Auditorium. .This hotel is 1.1 mi (1.7 km) from World Trade Center Mexico City and 2.1 mi (3.4 km) from Chapultepec Castle.

What's nearby

  • Avenida Insurgentes - 2 min walk - 0.2 km
  • Blackberry Auditorium - 9 min walk - 0.8 km
  • World Trade Center Mexico City - 15 min walk - 1.3 km
  • Pepsi Center - 15 min walk - 1.3 km
  • Mexico Park - 15 min walk - 1.3 km

Getting around

  • Mexico City Buenavista Station - 9 min drive
  • Chilpancingo Station - 10 min walk
  • Benito Juarez International Airport (MEX) - 25 min drive

Restaurants

  • ‪Fiesta Inn - ‬1 min walk
  • ‪Tacos Del Sur - ‬1 min walk
  • ‪“El Dorado” Taller de Chilaquiles - ‬2 min walk
  • ‪El Armadillo - ‬2 min walk
  • ‪Restaurante La Fiesta - ‬1 min walk

About this property

Fiesta Inn Insurgentes Viaducto

Fiesta Inn Insurgentes Viaducto offers 210 accommodations with safes and complimentary bottled water. 55-inch LED televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
Stay in one of 210 guestrooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include wedding services and a banquet hall.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Fiesta Inn Insurgentes Viaducto has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (MXN 140 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MXN 250 to 550 for adults and MXN 189 to 450 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • La Fiesta

Things to do

  • Gym

Family friendly

  • Free rollaway/extra bed

Conveniences

  • 24-hour front desk
  • ATM
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

All guests, including children, are required to present a valid government-issued ID card at check-in.

It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Guests are required to provide proof of the parental or legal guardian relationship and authorization upon arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Free rollaway/extra beds

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 250 to 550 for adults, and MXN 189 to 450 for children
  • Self parking fee: MXN 140 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fiesta Inn Insurgentes Viaducto

Fiesta Inn Insurgentes Viaducto Mexico City

Fiesta Inn Viaducto

Fiesta Inn Viaducto Insurgentes

Fiesta Insurgentes Viaducto

Fiesta Insurgentes Viaducto Mexico City

Insurgentes Viaducto

Fiesta Insurgentes Viaducto

Fiesta Inn Insurgentes Viaducto Hotel

Fiesta Inn Insurgentes Viaducto Mexico City

Fiesta Inn Insurgentes Viaducto Hotel Mexico City

Fiesta Inn Insurgentes Viaducto Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 782 out of 1115 reviews
Rating 8 - Good. 171 out of 1115 reviews
Rating 6 - Okay. 79 out of 1115 reviews
Rating 4 - Poor. 44 out of 1115 reviews
Rating 2 - Terrible. 39 out of 1115 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Juan Carlos

Stayed 1 night in Jan 2026

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Courteous staff and efficient service. Excellent last minute tour arrangements. Knowledgeable guidelines about visiting places and using public transportation. Secure valet parking.
Stayed 3 nights in Jan 2026

10/10 Excellent

Murray

Stayed 4 nights in Jan 2026

10/10 Excellent

Moyra

Stayed 2 nights in Dec 2025

10/10 Excellent

Steven

Stayed 1 night in Dec 2025

2/10 Terrible

Nohemi

Travelled with partner
Disliked: Cleanliness
Not receive the VIP too far from everything not a great service
Stayed 5 nights in Dec 2025

10/10 Excellent

Jose

Stayed 1 night in Dec 2025

8/10 Good

Estefany

Travelled with family
Liked: Cleanliness, property conditions & facilities
todo bien pero el aire acondicionado era muy frio
Stayed 3 nights in Dec 2025

10/10 Excellent

Raul Antonio

Stayed 4 nights in Dec 2025

6/10 Okay

Javier

Travelled with partner, Travelled with group
Liked: Staff & service
So the check in was pretty fast. Hotel is a little run down with the rooms needing an update. For our first part of the stay we selected a premium view which had wrap around windows. The windows were dirty and full of bird poop. On our way back we got a regular room because of this. The room looked and smelled like it had not been used in a very long time. The linens on the bed had not been changed and the duvet had hairs on it which were there prior to our arrival. The continental breakfast is just coffee and toast. Anything additional is an up charge and any coffee order is billed al carte. There was an elevator down and the snack counter on our floor looked like it was ravaged by children. Spilled drinks and crumbs everywhere. It was like that for the entirety of our stay. In short, you can stay somewhere nicer in insurgentes for about the same price.
Stayed 1 night in Dec 2025

6/10 Okay

Lorenzo

Travelled with family
Liked: Cleanliness
Room was clean, outdated. Toilet got flooded and water spilled to floor, reception took 3 hours to partially resolved it o don’t think they did enough to fix the problem. Also check in Wawa 3 PM and room was ready 90 minutes late.
Stayed 3 nights in Nov 2025

8/10 Good

Dora

Stayed 1 night in Nov 2025

4/10 Poor

Edgar

Stayed 2 nights in Nov 2025

6/10 Okay

ANTONIO

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint is about some of the front desk staff. They were not informative or helpful. The phone was not answered several times.
Stayed 5 nights in Nov 2025

10/10 Excellent

Mario

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo esperado para un hotel de esta categoría. Buen servicio, staff atento. Buena experiencia. De ser necesario, sí permiten que uno mismo estacione su vehículo, lo cual se agradece bastante.
Stayed 1 night in Nov 2025

2/10 Terrible

Gilberto, Farmington Hills

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Well, where do I start: 1. Check-in told me to wait 5 minutes to get my room.. I waited for 45 mins… I started eating and finished the lunch I packed and was going to eat in my room!. Was sitting right in front of the front desk, but had to walk back a few times and ask as nobody seemed to be attentive to people waiting for rooms. 2. Toilet had pee from previous guest (or housekeeping!) when I arrived to use my “fresh” room for which I waited in the lobby. 3. My reservation included “free” continental breakfast. When I went to the restaurant, ate a couple of things, had a juice and coffee and got charged for the buffet! Classic bait and switch. The breakfast by the way is something like $20-$25 bucks. Save yourself a stomach ache and eat elsewhere. I brought this up with the manager and front desk and nobody offered to a) remove the charge (how naive am I?), or b) adjust the charge (reduce buffet minus continental rate…)… Restaurant manager made me take pictures are of my reservation in the app and wait… for nothing. A huge waste of time. 4. So the next day I decide to have a coffee in the room. The coffee maker was so disgusting I ended up not having coffee. That thing has not been cleaned in years. 5. Room Safe stopped working mid-stay. At this point I am resigned, checking out next day, so I just want to get out. In summary, there are thousands of hotels in CDMX. Save yourself the hassle and go somewhere else. I, for one, won’t stay at this place again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jesus

Stayed 2 nights in Nov 2025

10/10 Excellent

Edgar

Liked: Cleanliness, amenities, property conditions & facilities
Awesomeness!
Stayed 3 nights in Nov 2025

10/10 Excellent

Radames

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff ver nice
Stayed 4 nights in Oct 2025

8/10 Good

GUSTAVO

Stayed 3 nights in Oct 2025

10/10 Excellent

Juan C.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Muthu, Plano

Stayed 2 nights in Oct 2025

4/10 Poor

Rodrigo

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Front desk personal is rude, specially Lilly and the security guard.
Stayed 3 nights in Oct 2025

10/10 Excellent

Darlene Aime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 2 nights in Oct 2025

8/10 Good

Juan

Stayed 2 nights in Aug 2025