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BelAir Unique, a Wyndham Hotel

4.5 star property

Photo gallery for BelAir Unique, a Wyndham Hotel

4 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Down duvets, free minibar, in-room safe, desk
Interior detail
Front of property
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Air conditioning
  • Room service

Explore the area

View map
Dakota No 95 Col. Napoles, Mexico City, 03810
  • Place, World Trade Center Mexico City
    ‪3 min walk‬
  • Place, Angel of Independence Monument
    ‪5 min drive‬
  • Place, Chapultepec Castle
    ‪8 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪12 min drive‬

Room options

Room, 1 King Bed, Mobility Accessible, Non Smoking (W/grab Bars)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Ladies First)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Governor)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Corner

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible, Non Smoking (W/grab Bars)

  • Sleeps 3
  • 2 Double Beds

Presidential Suite, 1 Bedroom, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (Executive Floor)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking (Executive Floor)

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking (Executive Floor)

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed, Non Smoking (Ladies First)

  • Sleeps 2
  • 1 Queen Bed

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Ladies First)

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 4 bedrooms
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed, Non Smoking (Ambassador)

  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

BelAir Business a Wyndham Garden Hotel

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, 1,153 reviews
The price is AU$205
includes taxes & fees
30 Oct - 31 Oct
BelAir Business a Wyndham Garden Hotel

About the area

Mexico City

In the heart of Mexico City, BelAir Unique, a Wyndham Hotel is within a 5-minute drive of Chapultepec Castle and Angel of Independence Monument. .This luxury hotel is 3 mi (4.8 km) from Parque Zoologico de Chapultepec and 4.2 mi (6.7 km) from Torre Latinoamericana.

What's nearby

  • World Trade Center Mexico City - 3 min walk - 0.3 km
  • Angel of Independence Monument - 5 min drive - 4.9 km
  • Zócalo - 8 min drive - 8.3 km
  • Chapultepec Castle - 8 min drive - 3.4 km
  • Parque Zoologico de Chapultepec - 9 min drive - 6.0 km

Getting around

  • Chilpancingo Station - 16 min walk
  • Mexico City Buenavista Station - 23 min drive
  • Benito Juarez International Airport (MEX) - 21 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Kinoo Coffeebar - ‬1 min walk
  • ‪Chili's Express - ‬2 min walk
  • ‪El Regreso (Enchiladas) - ‬1 min walk
  • ‪De Costa a Costa - ‬1 min walk

About this property

BelAir Unique, a Wyndham Hotel

Luxury hotel with 4 restaurants connected to the convention center in Mexico City
BelAir Unique, a Wyndham Hotel offers 310 air-conditioned accommodations with computers and DVD players. Beds feature down comforters. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

42-inch plasma televisions come with satellite channels and pay movies. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 310 air-conditioned rooms featuring free minibar items and plasma televisions. Satellite programming along with computers are provided for your entertainment. Private bathrooms have rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features concierge services, gift shops/newsstands, and wedding services.
Enjoy Fusion cuisine at Bistro Fusion, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 11:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Mexico City? This hotel has 13563 square feet (1260 square meters) of space consisting of a conference center and 3 meeting rooms. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:30 AM. A complimentary manager's reception is offered each day.
Bistro Fusion - This restaurant specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Dolce Mexico - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
Cantina de Dakota - This rooftop bar specializes in international cuisine. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Lobby Bar - This karaoke bar specializes in international cuisine. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free internet

Parking and transport

  • Secured, covered parking on site (MXN 160 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistro Fusion
  • Cantina de Dakota
  • Dolce Mexico
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Library
  • Shopping centre
  • TV in common areas

Family friendly

  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (13,563 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch plasma TV with satellite channels
  • Computer
  • DVD player
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Dryer
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Covered self parking fee: MXN 160.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Mexico
Crowne Plaza Mexico
Mexico Crowne Plaza

BelAir Unique, a Wyndham Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 364 out of 616 reviews
Rating 8 - Good. 139 out of 616 reviews
Rating 6 - Okay. 64 out of 616 reviews
Rating 4 - Poor. 26 out of 616 reviews
Rating 2 - Terrible. 23 out of 616 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was extremely nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Adriana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel - would definitely recommend it.
Stayed 2 nights in Jun 2025

10/10 Excellent

Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe
Stayed 2 nights in Jun 2025

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Bel-Air unique hotel has very comfortable rooms. Nicely updated. A lot of the controls in the room are controlled through a touch screen. The location is great if you are visiting the world trade center or anywhere in central Mexico city. There are lots of options for restaurants and entertainment around the hotel, even within the hotel. It's a great place for a little getaway to Mexico city.
Stayed 1 night in Jun 2025

10/10 Excellent

Rocío

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No tuve problemas durante mí estancia, todo bien
Stayed 4 nights in Jun 2025

10/10 Excellent

Raymundo

Yes
Stayed 1 night in Jun 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Elvis H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

2/10 Terrible

Eli

Disliked: Cleanliness, staff & service, property conditions & facilities
Snoby staff at reception and entrance area disrespectful and inefficient
Stayed 2 nights in May 2025

10/10 Excellent

JORGE FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities
Me pareció bien, con buena ubicación. El único detalle es que no funcionó la tina de hidromasaje.
Stayed 1 night in May 2025

8/10 Good

Consuelo

Stayed 3 nights in Apr 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Room comfort
My stater was OK now what I expected
Stayed 4 nights in Apr 2025

4/10 Poor

Carola

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities
The hotel overbooked and lost my reservation. We spent 3 hours waiting for them to fix it. They put us in a dirty room and no working air-conditioning. Overall terrible experience
Stayed 5 nights in Mar 2025

10/10 Excellent

kayoze

Liked: Cleanliness, staff & service, property conditions & facilities
6dlfyof
Stayed 2 nights in Apr 2025

6/10 Okay

Nohemi

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
My room was great. The entire hotel was unique restaurants within walking distance. We booked total of 6 rooms and some of our family had issues with AC not cooling and despite multiple complaints no resolution. Price is fair overall good.
Stayed 3 nights in Mar 2025

10/10 Excellent

Edilene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time, short stay. We love the place.
Stayed 3 nights in Feb 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, room comfort

Crowded and poor service

The front desk was overcrowded, the staff provided poor customer service. The carpet in the room was very dusty and the cleanliness poor. The tablet or the app to open/close the electric curtains or AC didn't work and had to be controlled by the front desk. The curtain opened by itself at 4:00 AM. This is convenient for people attending events at the World Trade Centre only
Stayed 4 nights in Mar 2025

10/10 Excellent

Juan

Stayed 1 night in Mar 2025

8/10 Good

Willie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
All good…keys didn’t always work
Stayed 3 nights in Mar 2025

10/10 Excellent

Landon

Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
Room climate control was unresponsive. No coffeemaker in room but cups and coffee were there. Front desk staffmember told my wife "rooms don't come with coffeemaker." Great breakfast buffet, though.
Stayed 1 night in Mar 2025

10/10 Excellent

Carolina Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Mar 2025