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Bristol Hotel

4.0 star property

Photo gallery for Bristol Hotel

Lobby
Garden
Exterior
Fitness facility
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Plaza Necaxa 17, Esq. Panuco y Sena, Mexico City, CDMX, 6500
  • Place, Paseo de la Reforma
    ‪7 min walk‬
  • Place, U.S. Embassy
    ‪7 min walk‬
  • Place, Angel of Independence Monument
    ‪9 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪23 min drive‬

Room options

View all photos for Junior Room

Junior Room

Junior Room

8.6 out of 10
Excellent
(14 reviews)
  • City view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room Standard

In-room safe, desk, blackout curtains, iron/ironing board

Room Standard

8.4 out of 10
Very good
(16 reviews)
  • 15 sq m
  • Sleeps 2

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(81 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Room

Standard Room

Standard Room

7.4 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Room

View from room

Junior Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

8.6 out of 10
Excellent
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Superior with Street View

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Superior with Street View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4

View all photos for Room Superior with Street View

In-room safe, desk, blackout curtains, iron/ironing board

Room Superior with Street View

  • Sleeps 2

View all photos for Suite with Street View

In-room safe, desk, blackout curtains, iron/ironing board

Suite with Street View

  • 540 sq m
  • Sleeps 2

View all photos for Double Suite with Street View

In-room safe, desk, blackout curtains, iron/ironing board

Double Suite with Street View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Double Room Standard with internal view

In-room safe, desk, blackout curtains, iron/ironing board

Double Room Standard with internal view

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4

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About the area

Mexico City

Located in Mexico City (Reforma), Bristol Hotel is within a 10-minute walk of Paseo de la Reforma and Angel of Independence Monument. .This hotel is 0.3 mi (0.5 km) from U.S. Embassy and 1.9 mi (3.1 km) from Palacio de Bellas Artes.

What's nearby

  • Paseo de la Reforma - 7 min walk - 0.6 km
  • U.S. Embassy - 7 min walk - 0.6 km
  • Reforma 222 - 8 min walk - 0.8 km
  • Angel of Independence Monument - 9 min walk - 0.8 km
  • Cibeles Fountain - 17 min walk - 1.5 km

Getting around

  • Mexico City Buenavista Station - 4 min drive
  • Insurgentes Station - 16 min walk
  • Benito Juarez International Airport (MEX) - 22 min drive

Restaurants

  • ‪Otto - ‬2 min walk
  • ‪Rincón Libanés - ‬3 min walk
  • ‪Taller Masa - ‬2 min walk
  • ‪Grand Chose - ‬2 min walk
  • ‪El Camarón Buchón - ‬2 min walk

About this property

Bristol Hotel

Hotel with a restaurant, 7-minute walk to Paseo de la Reforma
Bristol Hotel offers 140 air-conditioned accommodations with safes and complimentary bottled water. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 140 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. This hotel also features complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Bristol Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily full breakfast available 7 AM to noon for a fee: MXN 170 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 per person
  • Airport shuttle fee: MXN 850 per vehicle (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Bristol Hotel Mexico City
Bristol Mexico City
Bristol Hotel Hotel
Bristol Hotel Mexico City
Bristol Hotel Hotel Mexico City

Bristol Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 767 out of 1487 reviews
Rating 8 - Good. 431 out of 1487 reviews
Rating 6 - Okay. 157 out of 1487 reviews
Rating 4 - Poor. 69 out of 1487 reviews
Rating 2 - Terrible. 63 out of 1487 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

6/10 Okay

Ken

Liked: Staff & service
The staff was very courteous and helpful
Stayed 1 night in Oct 2025

6/10 Okay

Mohammad Mustafa

Liked: Cleanliness, staff & service
Disliked: Amenities
1. Staff = Employees were very nice and pleasant and care about your safety 5 ⭐️ 2. Neighborhood = Very safe can walk around by yourself 5 ⭐️ 3. Locations - Everything close by like reforma street, shopping malls, street food/restauarnts, grocery/convenient stores, 15 mins away from Centro Historico 5 ⭐️ 4. Room - Bed is fine, not much toiletries. Not enough plugs so if you have things to charge or hook up, it’s going to be in by one. There is no a/c but it’s more like a fan that’s running. Walks are not thick enough that you can hear someone either using the washroom and or hear people from other room. The washroom drainage is not good so the sink and bathtub gets clogged easily so imagine taking a shower. Washroom feels a little dark when taking a shower. 2 ⭐️ In general, the building looks great. It just you realized it’s a old building so you may see some flaws for a location that’s really great to be in. Also, I felt with all this it felt like a 3 star hotel rather than 4. I would recommend to someone to go there for a short stay if 1-2 nights. But wouldn’t recommend more than 2 nights. I hope they can fix all this issue because it’s such a hotspot for the hotel to be in.
Stayed 4 nights in Nov 2025

8/10 Good

Miguel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

4/10 Poor

Francisco

Old property- old furniture.m
Stayed 4 nights in Oct 2025

8/10 Good

Lisa

Business traveller, Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed at the Bristol Hotel because of its proximity to the US Embassy. I had to replace my passport, and the hotel is less than two blocks away. It is in a quiet neighborhood, tree lined streets and plenty of good restaurants in the area. Alex at the front desk was especially helpful.
Stayed 2 nights in Oct 2025

8/10 Good

Pastor

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very safe, beautiful neighborhood
Stayed 1 night in Oct 2025

6/10 Okay

Pompilio

Travelled with partner
Liked: Staff & service
The location is okay for the price.
Stayed 2 nights in Oct 2025

8/10 Good

Tintu

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 4 nights in Oct 2025

4/10 Poor

IGNACIO, SAN JOSE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The quality of the food in the restaurant is poor quality, I ordered taquitos with some salad, guacamole and black beans, taste not flavor and the black beans were bad. I reported the issue to the receptionist and I was ignored. The room’s furniture is old. The room was clean.
Stayed 3 nights in Oct 2025

8/10 Good

Cesar, Zapopan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es la segunda vez que me hospedo aqui y esta excelente. Solo tengo una observación y es que se me asigno la habitación 115 y esta se le dificulta demasiado que tenga internet (solo tenia cuando me acercaba a la puerta)
Stayed 2 nights in Oct 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful
Stayed 1 night in Oct 2025

8/10 Good

Neil, Boynton Beach

Stayed 1 night in Oct 2025

10/10 Excellent

Todd

Nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Ericka

Liked: Amenities, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in one of the best areas in Mexico City, great value-for money. Well-kept hotel. Very friendly staff, polite and helpful. Restaurant available, lovely patio located at the entrance.
Stayed 5 nights in Sep 2025

10/10 Excellent

Adela D.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Elias

Business traveller
Liked: Staff & service
Disliked: Amenities
This is a kind of old hotel, with little to no improvement in several years. For the price paid is OK, but I wouldn't stay more than one or two nights. The shower got flooded, room ventilation was very poor, elevators were noisy, the people was very good and at our service. Gym is minimum
Stayed 1 night in Sep 2025

4/10 Poor

Rene

Disliked: Staff & service, amenities, property conditions & facilities
Convenient location, close to restaurants and shops and reforma. Looks good from the outside but rooms are dated, furniture old. Rooms need some renovation. Staff are also arrogant and unfriendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Maria

Stayed 1 night in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
La ubicación está muy bien, casi no se escuchan ruidos externos solamente mejorar la iluminación del cuarto.
Stayed 2 nights in Aug 2025

8/10 Good

Cesar, Zapopan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo excelente solo tengo dos observaciones que no me agradaron. 1- Cuando llegamos el señor de recepción (ya se miraba grande, quiza unos 50~60), nos trato de manera despectiva y no nos hizo el check-in, hasta que tuvimos que hacerlo con otra recepcionista. 2- Las sabanas tenian una mancha cuando recien llegamos. Afortunadamente solo era la sabana superior.
Stayed 2 nights in Aug 2025

8/10 Good

Alexander

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good area. Great lobby. The room was clean. Everything was in working conditions.
Stayed 1 night in Jul 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Always love it ... many repeat stays.
Stayed 3 nights in Jun 2025

10/10 Excellent

Neil

Stayed 1 night in Jun 2025