See all properties
Save

Hotel Urban

2.5 star property

Photo gallery for Hotel Urban

Outdoor pool
Reception
Interior
Deluxe Room, 1 King Bed, Non Smoking
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

Explore the area

View map
470 Calle 62 Centro, Mérida, YUC, 97000
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Place, Paseo de Montejo
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room Standard

Desk, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 4

View all photos for Room Standard

Desk, blackout curtains, iron/ironing board, free WiFi

Room Standard

  • 25 sq m
  • Sleeps 2

Similar properties

Property entrance
Hotel Santa Lucía
Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
4.1 out of 5, Very good, 455 reviews
The price is AU$65
includes taxes & fees
14 May - 15 May
Hotel Santa Lucía

About the area

Mérida

With a stay at Hotel Urban, you'll be centrally located in Mérida, a 2-minute drive from Paseo de Montejo and 9 minutes from Plaza Altabrisa. .This hotel is 5.8 mi (9.4 km) from U.S. Consulate General Mérida and 7.3 mi (11.8 km) from La Isla Mérida Cabo Norte.

What's nearby

  • Universidad Autónoma de Yucatán - 2 min walk - 0.2 km
  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km
  • Paseo de Montejo - 11 min walk - 1.0 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 18 min drive

Restaurants

  • ‪La Chaya Maya - ‬1 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬1 min walk
  • ‪Bistrola 57 - ‬2 min walk
  • ‪Café La Habana - ‬2 min walk
  • ‪Mi Viejo Molino - ‬3 min walk

About this property

Hotel Urban

Hotel Urban offers 14 air-conditioned accommodations with hair dryers and irons/ironing boards. Televisions come with satellite channels and Netflix. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 14 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and irons/ironing boards, as well as phones with free local calls.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access and tour/ticket assistance.
Cooked-to-order breakfasts are available daily from 7:00 AM to 1:00 PM for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 1:00 PM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 7:00 AM to 11:00 PM (MXN 240 per day)
  • Uncovered parking on site (MXN 240 per day)
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: MXN 175 for adults and MXN 175 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Netflix
  • TV with satellite channels

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 175 for adults and MXN 175 for children
  • Uncovered self parking fee: MXN 240 per day
  • Nearby parking fee: MXN 240 per day (656 ft away; open 7:00 AM to 11:00 PM)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Urban Mérida

Hotel Hotel Urban Mérida

Mérida Hotel Urban Hotel

Urban Mérida

Urban

Hotel Hotel Urban

Hotel Urban Hotel

Hotel Urban Mérida

Hotel Urban Hotel Mérida

Hotel Urban Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 96 reviews
Rating 8 - Good. 32 out of 96 reviews
Rating 6 - Okay. 15 out of 96 reviews
Rating 4 - Poor. 7 out of 96 reviews
Rating 2 - Terrible. 9 out of 96 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allyn

Stayed 1 night in Apr 2025

10/10 Excellent

Raisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is at the heart of Merida, you can walk everywhere and find food food. The rooms are fine, you have everything to rest. I got a room with the windows facing to the street and it was noisy but it didn’t bother me.
Stayed 2 nights in Dec 2024

10/10 Excellent

Allyn

Stayed 1 night in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo estuvo excelente, habitación muy cómoda para descansar, muy céntrico, todo muy cerca, compras, restaurante,etc.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
I was charged double when I got there Then they said parking was close so I had the car at 6am a moved it then they said I had to pay for parking then the toilet and the toliet had issues
Stayed 1 night in Jul 2024

2/10 Terrible

Adriana

Travelled with family
Disliked: Cleanliness, property conditions & facilities
I booked this property trusting the images but once arrived property and rooms are in poor conditions. Bathrooms smell and rooms do not have windows giving you the feeling you are in box. Parking is across the street and is open only from 7am to 12pm. Since the parking is public you have to pay $20 pesos x hour out of your allowance or included in your rate only from 8pm to 8am. Location is convenient, right in Merida downtown.
Stayed 2 nights in Jul 2023

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and great location at an affordable rate. The only downside is parking is only included for 22 hours a day which makes no sense. If you have a car I ado not recommend. They did tell me at check in but a discount of parking is better than none.
Stayed 1 night in Mar 2023

6/10 Okay

Meritxell

Stayed 4 nights in Oct 2022

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy conveniente. Ubicado en pleno centro de Mérida. Limpio y cómodo.
Stayed 3 nights in Jan 2022

2/10 Terrible

Diego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nasty cockroaches every lizard and so many mosquitoes every where I wish I can share the pictures I booked it for 4 nights I needed up canceling after the fist night
Stayed 3 nights in Dec 2021

10/10 Excellent

gilbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location and stay

Comfortable bed Great location and staff, got lucky with a quiet room. Would not hesitate to stay here again.
Stayed 1 night in Dec 2021

8/10 Good

Joyce

Liked: Cleanliness, amenities
The hotel is a small hotel but that ok . I did not like the trim because did not have any windows. But the bed was very good
Stayed 1 night in Nov 2021

10/10 Excellent

Rene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

2/10 Terrible

Fabiola

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
El servicio no fue el esperado :( (El lavabo de manos estaba tapado, no tenía teléfono, no tenía refrigerador o frigobar, no tenía el letrero de no molestar, la privacidad es lo más importante para un huésped) No tenía estacionamiento, se tenía que pagar por separado.
Stayed 1 night in Jan 2026

4/10 Poor

Fabiola Viridiana

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
En primera dice que tiene estacionamiento y cuando, llegamos nos dijeron que siempre no y tuvimos que buscar y pagar donde dejar el carro, no hicieron limpieza de las habitaciones
Stayed 2 nights in Dec 2025

8/10 Good

Rocio

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Buena atención, cama confortable, cuarto limpio, buena ubicación, el único detalle fue que una de las habitaciones tenía olor a húmedad
Stayed 1 night in Dec 2025

6/10 Okay

Ramiro

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Su mejor valor, es su excelente ubicación en relación a los principales atractivos que ofrece el centro histórico de Mérida. Sin embargo, es evidente la falta de mantenimiento de sus instalaciones y lo peor, la falta de atención en la limpieza de sus habitaciones. Esperarías algo más por parte del grupo Kavia.
Stayed 1 night in Dec 2025

8/10 Good

Israel

Stayed 6 nights in Nov 2025

8/10 Good

Jesus, Opichén

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buena
Stayed 1 night in Jul 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in May 2025

10/10 Excellent

Luis Manuel

Stayed 1 night in Apr 2025

8/10 Good

OSCAR ALCOCER

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Excelene ubicación del hotel, en pleno centro de la ciudad. La habitación muy reducida aunque por el precio no cabe la queja. Le falta mantenimiento (las llaves del lavado y la regadera están flojas y bailan mucho), Nos tocó habitación junto a la recepción y se escucha todo lo que se habla, además del ruido de los vehículos de la calle hasta la madrugada y muy tempreno, talvez con otro tipo de puerta solucionen ese problema.
Stayed 2 nights in Mar 2025

4/10 Poor

Aalonzo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
La
Stayed 1 night in Jan 2025