See all properties
Save

Hotel Plaza by Kavia

2.5 star property

Photo gallery for Hotel Plaza by Kavia

Outdoor pool
Terrace/patio
Front of property
Family Studio Suite | View from room
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Av. Paseo de Montejo, Nº481 Entre 39 y 41, Mérida, Yuc., 97000
  • Place, Paseo de Montejo
    ‪2 min walk‬
  • Place, Paseo 60
    ‪7 min walk‬
  • Place, Yucatan International Convention Center
    ‪11 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.6 out of 10
Excellent
(57 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

9.4 out of 10
Exceptional
(34 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room

Superior Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Studio Suite

Family Studio Suite

Family Studio Suite

8.0 out of 10
Very good
(1 review)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool, pool loungers
Hotel El Español Paseo de Montejo
Mérida Centro
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 1,488 reviews
The price is AU$85
includes taxes & fees
11 June - 12 June
Hotel El Español Paseo de Montejo

About the area

Mérida

With a stay at Hotel Plaza by Kavia, you'll be centrally located in Mérida, steps from Paseo de Montejo and 13 minutes by foot from Yucatan International Convention Center. .This hotel is 4.5 mi (7.2 km) from Plaza Altabrisa and 5.1 mi (8.2 km) from U.S. Consulate General Mérida.

What's nearby

  • Paseo de Montejo - 2 min walk - 0.2 km
  • Santa Ana Park - 7 min walk - 0.6 km
  • Paseo 60 - 7 min walk - 0.6 km
  • Yucatan International Convention Center - 11 min walk - 1.0 km
  • Mérida Cathedral - 20 min walk - 1.7 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 20 min drive

Restaurants

  • ‪Dulcería y Sorbetería Colón - ‬2 min walk
  • ‪Yerba Santa - ‬4 min walk
  • ‪Hennessy's Irish Pub - ‬2 min walk
  • ‪Clandestino Café - ‬2 min walk
  • Trattoria La Pasta

About this property

Hotel Plaza by Kavia

Hotel Plaza by Kavia offers 44 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and tour/ticket assistance.
Cooked-to-order breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: MXN 220 for adults and MXN 220 for children

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (78 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 220 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Hotel Plaza by Kavia Hotel

Hotel Plaza by Kavia Mérida

Hotel Plaza by Kavia Hotel Mérida

Hotel Plaza by Kavia Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 595 out of 951 reviews
Rating 8 - Good. 225 out of 951 reviews
Rating 6 - Okay. 68 out of 951 reviews
Rating 4 - Poor. 29 out of 951 reviews
Rating 2 - Terrible. 34 out of 951 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Daniel

Stayed 2 nights in Feb 2026

4/10 Poor

Arantxa

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Olía desagradable la habitación y nunca tuve agua caliente
Stayed 4 nights in Jan 2026

6/10 Okay

Mindy

Travelled with family, Travelled with partner
Disliked: Amenities
The hotel was clean, Although there wasn’t any coffee in our room. We asked for some Coffee and they said they would bring it and never did. No hot water in shower, freezing. The price was right but if they had a small attention to details our stay would of been nicer
Stayed 2 nights in Feb 2026

8/10 Good

Alfredo

Stayed 1 night in Feb 2026

6/10 Okay

Raquel

Stayed 2 nights in Jan 2026

10/10 Excellent

Eileen

I loved the staff, my room was big and nice, the location is perfect.
Stayed 14 nights in Jan 2026

8/10 Good

jorge alberto

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well appointed and clean. The hotel is near downtown and there are plenty of eating options close.
Stayed 5 nights in Jan 2026

10/10 Excellent

Gerardo

Stayed 1 night in Jan 2026

10/10 Excellent

Kathleen, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, very comfortable rooms
Stayed 2 nights in Dec 2025

8/10 Good

Nuri, CDMX

Travelled with group
Liked: Cleanliness, property conditions & facilities
Las habitaciones son muy amplias, lindas, limpias y modernas. La relación calidad-precio es espectacular y un plus es que está muy cerca del centro y de muchos restaurantes que son un must a visitar. El staff que atiende el front desk no es muy atento que digamos, pero al menos son cordiales. Si sales en la noche, considera que el hotel lo cierran, así como el estacionamiento. Tienes que pedir que te abran para poder entrar o sacar tu coche. Definitivamente si quieres ahorrar y estar cerca del centro, este hotel funciona muy bien.
Stayed 3 nights in Aug 2025

8/10 Good

Jeaneane

Stayed 2 nights in Dec 2025

6/10 Okay

William

Liked: Cleanliness, staff & service
The room was spacious and clean , with a comfortable bed , however the bathroom was terrible. It strongly stunk of sewer smells and the shower tiling was dangerously slippery. There is a coffee maker but you have to go to the front desk to ask for the coffee??
Stayed 1 night in Dec 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 2 nights in Nov 2025

6/10 Okay

Liliana, El Paso

Travelled with family
Liked: Cleanliness, property conditions & facilities
No habia agua caliente y le dijimos como 5 veces en revepcion y decia si ya lo checamos y yo estaba enferna y no podia bañarme c agua fria y nunca me hicieron caso El ultimo dia antes de irnos ya habia agua caliente
Stayed 3 nights in Nov 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities
The rooms are very clean and modern. The beds a very comfortable. There’s an excellent Italian restaurant with homemade pasta and a coffee shop downstairs. The location is very good. All in all it’s a great value!
Stayed 3 nights in Nov 2025

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities
Excelente servicio
Stayed 1 night in Nov 2025

10/10 Excellent

Sebastien

Stayed 4 nights in Oct 2025

10/10 Excellent

Hugo, LITCHFIELD PARK

Stayed 1 night in Oct 2025

10/10 Excellent

Meghan

Stayed 1 night in Oct 2025

2/10 Terrible

Gladys Guadalupe

Stayed 3 nights in Aug 2025

10/10 Excellent

Annybeth

Loved it
Stayed 1 night in Oct 2025

10/10 Excellent

Maritza

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff not friendly at all, hard to talk to, always on their cellular. We walked in this evening after dinner, said, "hello" and had no acknowledget or answer.
Stayed 2 nights in Oct 2025

10/10 Excellent

Antonio

Stayed 2 nights in Sep 2025

10/10 Excellent

Rolando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of restaurants near by
Stayed 1 night in Jul 2025