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Casa del Balam Merida

3.5 star property

Photo gallery for Casa del Balam Merida

Outdoor pool, pool loungers
Hallway
Bar (on property)
Terrace/patio
Deluxe Room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Housekeeping

Explore the area

View map
Calle 60 # 488 X 57 Colonia Centro, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪2 min walk‬
  • Place, Mérida Cathedral
    ‪5 min walk‬
  • Place, Plaza Grande
    ‪5 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

8.0 out of 10
Very good
(63 reviews)
  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Mérida

With a stay at Casa del Balam Merida, you'll be centrally located in Mérida, within a 5-minute drive of Paseo de Montejo and U.S. Consulate General Mérida. .This spa hotel is 4.6 mi (7.4 km) from Yucatán Siglo XXI Convention Center and 4.9 mi (7.8 km) from Plaza Altabrisa.

What's nearby

  • Universidad Autónoma de Yucatán - 1 min walk - 0.1 km
  • Jose Peon Contreras Theater - 2 min walk - 0.2 km
  • Parque Santa Lucía - 2 min walk - 0.2 km
  • Mérida Cathedral - 5 min walk - 0.5 km
  • Plaza Grande - 5 min walk - 0.5 km

Getting around

  • Teya-Merida Station - 25 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪La Chaya Maya - ‬2 min walk
  • ‪Museo de la Gastronomía Yucateca - ‬2 min walk
  • ‪Mi Viejo Molino - ‬1 min walk
  • ‪Delorean Bar - ‬1 min walk
  • ‪Bistrola 57 - ‬1 min walk

About this property

Casa del Balam Merida

Colonial hotel with spa services and a 24-hour front desk
Casa del Balam Merida offers 54 accommodations with designer toiletries and complimentary toiletries. 40-inch flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.
Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Stay in one of 54 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, and housekeeping is provided daily.
Pamper yourself with onsite massages, body treatments, and facials. Additional amenities at this Colonial hotel include complimentary wireless internet access and concierge services.
Satisfy your appetite with Fusion cuisine at Bistrola 57, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. Full breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Bistrola 57 - This restaurant specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 50 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 160 for adults and MXN 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistrola 57

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Massage
  • Outdoor treatment areas
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (150 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 5 floors
  • Built in 1960
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Meal delivery service

More

  • Air conditioning (climate-controlled)
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 160 for adults and MXN 80 for children
  • Nearby parking fee: MXN 50 per day (98 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Balam Merida
Hotel Casa Balam
Casa Balam Merida
Casa Balam
Casa Del Balam Merida
Hotel Casa Balam Mérida
Casa Balam Mérida
Hotel Casa del Balam
Casa del Balam Merida Hotel
Casa del Balam Merida Mérida
Casa del Balam Merida Hotel Mérida

Reviews

Casa del Balam Merida Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 118 out of 1006 reviews
Rating 4 - Poor. 54 out of 1006 reviews
Rating 2 - Terrible. 65 out of 1006 reviews

Reviews

10/10 Excellent

LUIS

Travelled with family
Liked: Cleanliness, amenities
Todo cerca, Centrivo Eventos Restaurant Catedral Parque central
Stayed 4 nights in Sep 2025

10/10 Excellent

Agustin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service,the area is excellent for walking and shopping no doubt about it We will return next year!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Elizabeth Hernandez

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
very friendly
Stayed 4 nights in Sep 2025

2/10 Terrible

Evodia

Travelled with family
Disliked: Cleanliness
The AC had gone out in y ge em t ire. Finding a replacement hotel took a long timetook a l look ng.time.
Stayed 1 night in Aug 2025

6/10 Okay

Jorge

Travelled with family
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2025

8/10 Good

Rose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were excellent, staff super friendly. Airconditioner could be improved, or perhaps installing fans could help.
Stayed 6 nights in Aug 2025

8/10 Good

Sara

Stayed 2 nights in Aug 2025

10/10 Excellent

martha

Liked: Cleanliness, staff & service, property conditions & facilities
Es un hotel antiguo, pero lo mantienen bien. Está limpio y localizado en el mero centro.
Stayed 1 night in Jul 2025

10/10 Excellent

Ruth

Travelled with family
No complaints. Everything was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Albert, Toledo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a restaurant in the hotel. Staff is attentive and helpful. Old fashioned, in that you have keys to open the door. Drop off and pick up at front desk. ???
Stayed 4 nights in Apr 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Charming old timer.
Stayed 1 night in Jul 2025

10/10 Excellent

JELENA, Orlando

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 5 nights in Jul 2025

8/10 Good

Adolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok, and issues with wifi, but in general the staff was v
Stayed 2 nights in Jul 2025

4/10 Poor

Teresa, Caldwell

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las sabanas y las toallas estaban sucias, no habia agua caliente, pero eso si, los del front desk hicieron lo posible por ayudar.
Stayed 7 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property the staff is very friendly only about 5-10 min Walk to the downtown. I highly recommend this property.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ernesto

Stayed 2 nights in Jul 2025

6/10 Okay

ALEJANDRA

Stayed 1 night in Jul 2025

10/10 Excellent

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Older building in quiet central location. Old school charm.
Old school key chain.
Stayed 1 night in Jul 2025

8/10 Good

Fausto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location lots Of shops around, the staff was great
Stayed 3 nights in Jul 2025

8/10 Good

ANTHONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

tomas

Travelled with partner
Liked: Property conditions & facilities
Great location very ordinary room good for short stay
Stayed 3 nights in Mar 2025

8/10 Good

MARK, RIFLE

Stayed 1 night in Jul 2025

10/10 Excellent

Maria Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the dessaing in the hotel p
Stayed 3 nights in Jun 2025

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Ricardo

Travelled with family
Good location! Walkable around downtown. Cons: needs a renovation Old rooms and old beds
Stayed 3 nights in Jul 2025