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Hotel Ambassador Merida

3.0 star property

Photo gallery for Hotel Ambassador Merida

Hallway
View from property
Property amenity
Outdoor pool, pool loungers
Staircase

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
Calle 59 No.546 X 68, Mérida, YUC, 97000
  • Place, Plaza Grande
    ‪8 min walk‬
  • Place, Mérida Cathedral
    ‪8 min walk‬
  • Place, US Visa Applicant Service Center
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

7.6 out of 10
Good
(8 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds

7.6 out of 10
Good
(62 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 23 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room Standard

Desk, free WiFi

Double Room Standard

  • 23 sq m
  • Sleeps 4

View all photos for Room Standard

Desk, free WiFi

Room Standard

  • 23 sq m
  • Sleeps 2

Similar properties

Standard Double Room
Hotel Maya Yucatán
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
3.7 out of 5, Good, 806 reviews
The price is AU$96
includes taxes & fees
13 Mar - 14 Mar
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About the area

Mérida

With a stay at Hotel Ambassador Merida in Mérida (Mérida Centro), you'll be within a 5-minute drive of Paseo de Montejo and Yucatan International Convention Center. .This hotel is 5 mi (8.1 km) from Yucatán Siglo XXI Convention Center and 5.3 mi (8.5 km) from Plaza Altabrisa.

What's nearby

  • Santiago Park - 3 min walk - 0.3 km
  • Plaza Grande - 8 min walk - 0.7 km
  • Mérida Cathedral - 8 min walk - 0.7 km
  • US Visa Applicant Service Center - 10 min walk - 0.9 km
  • Parque Santa Lucía - 11 min walk - 1.0 km

Getting around

  • Teya-Merida Station - 24 min drive
  • Mérida International Airport (MID) - 17 min drive

Restaurants

  • ‪Taquería La Lupita - ‬3 min walk
  • ‪El Cardenal - ‬5 min walk
  • ‪Manifesto - ‬1 min walk
  • ‪Cosmo - ‬3 min walk
  • ‪Placer & delirio - ‬4 min walk

About this property

Hotel Ambassador Merida

Hotel with free parking, near Paseo de Montejo
Hotel Ambassador Merida offers 97 air-conditioned accommodations with complimentary toiletries. Cable television is provided. Bathrooms include showers.

This Mérida hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 97 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to noon for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
Onsite venue - This family restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 135 for adults and MXN 135 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 135 for adults and MXN 135 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ambassador Merida
Hotel Ambassador Merida Hotel
Hotel Ambassador Merida Mérida
Hotel Ambassador Merida Hotel Mérida

Hotel Ambassador Merida Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 389 out of 1007 reviews
Rating 8 - Good. 308 out of 1007 reviews
Rating 6 - Okay. 162 out of 1007 reviews
Rating 4 - Poor. 76 out of 1007 reviews
Rating 2 - Terrible. 72 out of 1007 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Isaak

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Horrible service, we called to ask for rooms available they said to book online. Once we arrived the front ladies and supervisor did not greets us, did not ask for reservation info, didn’t even look at us to help. Said they were busy and they would help us in a minute. Minutes passed by and no one gave us service. We asked multiple times if they could check for the rooms and they can’t do anything on the computer, you have to do everything online.
Stayed 4 nights in Oct 2025

8/10 Good

Steve

Travelled with family
Liked: Staff & service, amenities
Well located
Stayed 2 nights in Oct 2025

8/10 Good

Jeaneane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel for the price.
Stayed 1 night in Sep 2025

8/10 Good

José Jesús

Stayed 2 nights in Sep 2025

10/10 Excellent

ramon

Liked: Staff & service
Too
Stayed 2 nights in Aug 2025

8/10 Good

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Check in at 3 pm. After two days at airports because of delays. The last thing you want to do is to set and wait to the very last minute to check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Alfredo

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Denise

Stayed 2 nights in Jul 2025

8/10 Good

Ignacio

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Apr 2025

10/10 Excellent

Adam

Stayed 2 nights in Apr 2025

4/10 Poor

Salvador

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Cleaning and maintenance crew are great and friendly. Front am staff especially the younger girl didn’t make my check in feel welcomed! Not very friendly or engaging! Rooms are terribly outdated but you pay for what you get! Pruebe was no form of floor shower towel when getting out of the shower.
Stayed 3 nights in Mar 2025

10/10 Excellent

fausto g

Very good service
Stayed 1 night in Feb 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Small restaurant, good food. Great location to plaza
Stayed 1 night in Jan 2025

6/10 Okay

KAREN

Travelled with family
Liked: Cleanliness, staff & service, amenities
Todo bien solo necesita una remodelacion de las habitaciones y el Lobby que esta muy anticuado igual las habiaciones. Por todo lo demas excelente.
Stayed 1 night in Jan 2025

6/10 Okay

Jorge

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff is very nice and professional, 5 stars, however, there was no warm water and the window from the bathroom cannot be closed, and I am pretty sure someone entered when I was out because when I returned there was a small empty bottle of Bacardi out of the window
Stayed 2 nights in Jan 2025

4/10 Poor

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Annette

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Great location

Slow customer service assistance but good. They have free wifi but doesn't work all the time 😒 specially in the room. The bathroom needs more attention to details. They are well located near to restaurants, clubs, and the center. You can walk 🚶‍♀️ secure all around.
Stayed 3 nights in Oct 2024

2/10 Terrible

Luis, Vaughan

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is very old. The rooms and bathrooms need refurbishing. The rooms are very poorly lit.
Stayed 1 night in Jul 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si pudieran nuevas TVs y pintaran las habitaciones estaría muy bien. De resto me gustó la arquitectura del hotel.
Stayed 1 night in Jul 2024

6/10 Okay

Le Roux

Liked: Staff & service
The staff is excellent, the room was clean, however fruit flies were coming in via the sink overflow in the bathroom
Stayed 7 nights in Jul 2024

2/10 Terrible

Ana

Stayed 1 night in May 2024

2/10 Terrible

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No me gustó las camas muy incómodas
Stayed 1 night in Mar 2024

6/10 Okay

Doris Guadalupe

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff very unhelpful
Stayed 1 night in Mar 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024