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City Express by Marriott Merida

3.5 star property

Photo gallery for City Express by Marriott Merida

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, pool loungers
Lobby
Lobby
Fitness facility
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
Calle 45 No 332 Por calle 54 y calle 56, Col. Benito Juarez Norte, Mérida, YUC, 97119
  • Place, Paseo de Montejo
    ‪1 min walk‬
  • Place, Yucatán Siglo XXI Convention Center
    ‪4 min drive‬
  • Place, Plaza Galerias Mall
    ‪5 min drive‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪22 min drive‬

Room options

View all photos for Room, 2 Double Beds

Down duvets, desk, iron/ironing board, free WiFi

Room, 2 Double Beds

8.4 out of 10
Very good
(30 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Down duvets, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed

8.2 out of 10
Very good
(27 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

Superior Room, 1 Queen Bed with Sofa bed

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Mérida

With a stay at City Express by Marriott Merida in Mérida, you'll be within a 5-minute drive of Plaza Galerias Mall and U.S. Consulate General Mérida. .This hotel is 2.7 mi (4.4 km) from Plaza Altabrisa and 2.8 mi (4.5 km) from Yucatan International Convention Center.

What's nearby

  • Paseo de Montejo - 1 min walk - 0.1 km
  • Diamonds Casino - 3 min drive - 1.5 km
  • Yucatán Siglo XXI Convention Center - 4 min drive - 2.2 km
  • Great Museum of the Maya World - 4 min drive - 2.2 km
  • Plaza Galerias Mall - 5 min drive - 2.9 km

Getting around

  • Teya-Merida Station - 30 min drive
  • Mérida International Airport (MID) - 29 min drive

Restaurants

  • ‪Starbucks Campestre - ‬1 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪Pastor Suizo - ‬5 min walk
  • ‪Sanbravo - ‬7 min walk
  • ‪La Gibba - ‬8 min walk

About this property

City Express by Marriott Merida

City Express by Marriott Merida offers 166 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature down comforters. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 166 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine. Guests can get around on the complimentary shuttle, which operates within 10 kilometers.
A complimentary full breakfast is served on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available 6:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

City express Merida

City Hotel Merida express

City Express Merida Mérida

City Express by Marriott Merida Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1000 reviews
Rating 8 - Good. 279 out of 1000 reviews
Rating 6 - Okay. 127 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 70 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Maria

Stayed 1 night in Jan 2026

10/10 Excellent

rommie

Liked: Cleanliness, amenities, property conditions & facilities
everything everyone food clean rooms helpful employees.
Stayed 4 nights in Jan 2026

6/10 Okay

Hector

The room was in very good condition and the staff, especially the cleaning staff are very courteous. The reason why I only give them 3 starts is because their gym is a left down. The 2 stationary bikes are damaged and I reported that back in August the last time I was there. Weights sets are missing and incomplete. One treadmill is broken and the other one is on its way.
Stayed 3 nights in Dec 2025

8/10 Good

Jose Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was good for the most part, however, it was not quickly replenished when there was a large number of guests coming out for breakfast. Otherwise, the location was good for our purposes, rooms are relatively small but in great conditions and everything was pretty clean. I would definitely come back here!
Stayed 3 nights in Dec 2025

8/10 Good

girma

Stayed 4 nights in Dec 2025

6/10 Okay

Roberto Calixto, Naucalpan

Stayed 3 nights in Nov 2025

10/10 Excellent

THALIA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, clean room & great staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Pedro Antonio, Bahia de Banderas

Stayed 1 night in Oct 2025

10/10 Excellent

Amy E

Stayed 1 night in Sep 2025

6/10 Okay

Raymundo Aldebaran Mata

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Estar bien incluir el desayuno tipo buffet ; más variado.
Stayed 6 nights in Sep 2025

6/10 Okay

Lissette

Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Eleodoro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 4 nights in Aug 2025

10/10 Excellent

Ivan

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Breakfast Included. Pool was okay. Room was clean.
Stayed 1 night in Aug 2025

8/10 Good

Edgardo

Stayed 1 night in Jul 2025

8/10 Good

jose mario

Stayed 7 nights in Mar 2025

10/10 Excellent

Guillan

Stayed 1 night in Apr 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Agustin

Stayed 1 night in Jan 2025

4/10 Poor

Arturo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
El desayuno es lo mismo todos los dias que es bueno si reservas solo por una noche tienen una maquina de cafe italiana que solo sirve espresso y cafe grande y agua caliente asi que si eres un executivo y te gusta el cafe gourmet tienes que salir de prisa a buscarlo y olvidarte del desayuno .La alberca se disfruta para pasar dias agradables Los empleados de reception exelente trabajo Las habitaciones muy limpias no te recomiendo una habitacion en los pisos 6 y7 por que en la noche el ducto de ventilacion en el ban̈o hace un ruido que tal vez no lo soportes.para ser un hotel express es bueno pero para ser de express by marriot deberia ser mucho mejor.
Stayed 2 nights in Feb 2025

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

janett, sunrise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good breakfast and nice staff
Stayed 1 night in Jan 2025

6/10 Okay

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful and friendly. We were satisfied with the room. Outdoor pool was nice for relaxing and cooling down after hot day at the Progeso Beach. It’s just that breakfast buffet was not that great, they tasted blah. It’s good location for 30 mins ride on bus to the beach and 15 mins into Centro
Stayed 3 nights in Dec 2024

10/10 Excellent

Jairo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and very helpful. Very clean
Stayed 1 night in Dec 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 3 nights in Nov 2024

6/10 Okay

Angelica

Disliked: Room comfort
Stayed 3 nights in Oct 2024