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Hampton Inn & Suites Cleveland Mentor

2.5 star property

Photo gallery for Hampton Inn & Suites Cleveland Mentor

Reception
Property amenity
Exterior
Restaurant
Deluxe Room, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

View map
5675 Emerald Ct, Mentor, OH, 44060
  • Place, Atlas Cinemas Diamond Center 16
    ‪1 min walk‬
  • Place, Cleveland Clinic
    ‪36 min drive‬
  • Place, Huntington Bank Field
    ‪37 min drive‬
  • Airport, Cleveland, OH (BKL-Burke Lakefront)
    ‪35 min drive‬

Room options

Room, 2 Queen Beds, Accessible

9.6 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Jetted Tub

7.6 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible

  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 49 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(8 reviews)
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

7.8 out of 10
Good
(9 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(9 reviews)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • 29 sq m
  • Sleeps 5
  • 2 Queen Beds

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The price is AU$161
includes taxes & fees
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About the area

Mentor

With a stay at Hampton Inn & Suites Cleveland Mentor in Mentor, you'll be steps from Atlas Cinemas Diamond Center 16 and a 4-minute drive from Mentor Marsh - Carol H. Sweet Nature Center. .This hotel is 2.7 mi (4.4 km) from Mentor Dog Park and 3.1 mi (5 km) from Mentor Ice Arena.

What's nearby

  • Atlas Cinemas Diamond Center 16 - 1 min walk - 0.0 km
  • Cleveland Clinic - 36 min drive - 45.2 km
  • Huntington Bank Field - 37 min drive - 48.0 km
  • Rock and Roll Hall of Fame - 37 min drive - 48.0 km
  • Case Western Reserve University - 37 min drive - 45.9 km

Getting around

  • Cleveland Hopkins International Airport (CLE) - 40 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪El Taco Macho - ‬6 min drive
  • ‪Casa Agave Mexican Cuisine - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Wendy's - ‬6 min drive

About this property

Hampton Inn & Suites Cleveland Mentor

Hotel in Mentor with free breakfast and a fitness center
Hampton Inn & Suites Cleveland Mentor offers 90 accommodations with coffee/tea makers and hair dryers. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 90 guestrooms featuring microwaves and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a banquet hall.
A complimentary breakfast is included.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Mentor? This hotel has 576 square feet (52 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 576 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • High-pile carpet in room
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2009
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Cleveland Hotel Mentor
Hampton Inn Cleveland Mentor
Hampton Inn Mentor
Mentor Hampton Inn
Hampton Inn & Suites Cleveland-Mentor Hotel Mentor
Hampton Inn & Suites Cleveland-Mentor Ohio
Hampton Inn And Suites Cleveland-Mentor
Hampton Inn Cleveland Mentor Hotel
Hampton Inn Suites Cleveland Mentor
Hampton Inn & Suites Cleveland Mentor Hotel
Hampton Inn & Suites Cleveland Mentor Mentor
Hampton Inn & Suites Cleveland Mentor Hotel Mentor

Hampton Inn & Suites Cleveland Mentor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 749 reviews
Rating 8 - Good. 191 out of 749 reviews
Rating 6 - Okay. 66 out of 749 reviews
Rating 4 - Poor. 31 out of 749 reviews
Rating 2 - Terrible. 33 out of 749 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gerold

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious
Stayed 2 nights in Sep 2025

10/10 Excellent

Lawrence

Stayed 1 night in Sep 2025

8/10 Good

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

Hotel was clean, great area. Room was huge but basic.
Stayed 1 night in Sep 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice

We needed early check-in so we could make it to a wedding and the staff was very accommodating
Stayed 1 night in Sep 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and beautiful lots of space and easily accessible.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
The site was very clean and modern.
Stayed 2 nights in Aug 2025

6/10 Okay

Sherry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
It’s very clean good for a rest stop price was high for no pool and no where to sit outside
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely and the breakfast was excellent. The hotel is within walking distance of restaurants, stores and the movie theater!
Stayed 2 nights in Aug 2025

10/10 Excellent

Pamela, London

Travelled with family, Travelled with group
Liked: Amenities
Really enjoyed our stay It was short but very pleasant
Stayed 1 night in Aug 2025

2/10 Terrible

Daryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Once again… overcharged… Charged for two nights and trying to get it resolved is like trying to get a ride on the space shuttle… Impossible
Stayed 1 night in Aug 2025

8/10 Good

Judy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I was sorry there was no pool or hot tub. It would have been nice to relax in the evening.
Stayed 1 night in Aug 2025

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay with a few minor issues

Nice place to stay. Friendly staff. Good breakfast. Shades of our first-floor room were drawn down and could not be raised so that the room was always dark. That was, until the second day when one shade spontaneously crashed to the floor leaving us with no blinds at all. There was evidence of previous tape repair. Shower on second morning was lukewarm. Humming at night from being close to utility core was a minor annoyance.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paul A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clesn.It was very nice .people were nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only disappointment was the highly processed, sugary, bland breakfast options.
Stayed 1 night in Aug 2025

10/10 Excellent

Cheryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best pillows

We loved the pillows! Room was pleasant and comfortable.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool mentioned online, but hotel did not have a pool.
Stayed 1 night in Aug 2025

8/10 Good

Juanita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Comfortable bed, clean room. Only thing is there was a spider in the bathroom and I am scared of spiders, took me a bit to kill it.
Red spider
Stayed 1 night in Aug 2025

10/10 Excellent

Glenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passing through from New York's Finger Lakes to Indianapolis, one night stay only. Travelling with 2 small dogs and spouse. Easy to walk dogs, have supper, and be ready for long drive in the morning
Stayed 1 night in Aug 2025

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

i has a great time on my mini vacation

Stayed 2 nights in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
My card stopped working on day 2
Stayed 2 nights in Aug 2025

8/10 Good

Glenn

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overnight stay going between Indianapolis and the Finger Lakes of New York. Quiet, easy to find, plenty of dining options. Travelling with 2 small dogs; easy to walk them. Hotel needs more luggage carts available
Stayed 1 night in Aug 2025

10/10 Excellent

Suzan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet staff very helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff very nice
Stayed 1 night in Jul 2025