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Holiday Inn Express and Suites West Memphis by IHG

2.5 star property

Photo gallery for Holiday Inn Express and Suites West Memphis by IHG

Café
In-room safe, desk, blackout curtains, iron/ironing board
Terrace/patio
Exterior
Property amenity

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1007 E. Service, West Memphis, AR, 72301
  • Place, Southland Casino Racing
    ‪14 min walk‬
  • Place, Beale Street
    ‪11 min drive‬
  • Place, FedExForum
    ‪11 min drive‬
  • Airport, Memphis, TN (MEM-Memphis Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

8.4 out of 10
Very good
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Roll-in Shower (Communications, Roll-In Shower)

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed, Roll-in Shower (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

avid hotel West Memphis by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, 146 reviews
The price is AU$149
includes taxes & fees
30 Sept - 1 Oct
avid hotel West Memphis by IHG

About the area

West Memphis

With a stay at Holiday Inn Express and Suites West Memphis by IHG in West Memphis, you'll be within a 10-minute drive of Beale Street and Bass Pro Shops at the Pyramid. .This hotel is 8.2 mi (13.2 km) from FedExForum and 14.3 mi (23 km) from Graceland.

What's nearby

  • Southland Casino Racing - 14 min walk - 1.2 km
  • Bass Pro Shops at the Pyramid - 10 min drive - 14.1 km
  • Beale Street - 11 min drive - 15.2 km
  • FedExForum - 11 min drive - 15.2 km
  • National Civil Rights Museum - 12 min drive - 15.2 km

Getting around

  • Memphis Central Station - 13 min drive
  • Memphis International Airport (MEM) - 23 min drive

Restaurants

  • ‪The Kitchens - ‬5 min drive
  • ‪Chick-fil-A - ‬4 min drive
  • ‪The Grind Coffee Bar - ‬5 min drive
  • ‪McDonald's - ‬18 min walk
  • ‪William's Bar-B-Q - ‬4 min drive

About this property

Holiday Inn Express and Suites West Memphis by IHG

Hotel in West Memphis with free breakfast and a 24-hour fitness center
Holiday Inn Express and Suites West Memphis by IHG offers 84 accommodations with safes and complimentary newspapers. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This West Memphis hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 84 guestrooms featuring refrigerators and microwaves. 42-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

We should mention

The seasonal pool will be open from May to September
Pool access available from 8 AM to 10 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express West Memphis Hotel
Holiday Inn Express West Memphis
Inn Express West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis
Holiday Inn Express Suites West Memphis by IHG
Holiday Inn Express Suites West Memphis an IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG Hotel
Holiday Inn Express and Suites West Memphis by IHG West Memphis

Reviews

Holiday Inn Express and Suites West Memphis by IHG Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 463 out of 790 reviews
Rating 8 - Good. 200 out of 790 reviews
Rating 6 - Okay. 65 out of 790 reviews
Rating 4 - Poor. 35 out of 790 reviews
Rating 2 - Terrible. 27 out of 790 reviews

Reviews

6/10 Okay

jaJames

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
To start… side door for entry with card was not working. Stuck there with all our luggage. Then remote for TV didn’t work, was stuck on full blast! The ice machine on our floor didn’t work.. Staff was very apologetic and helpful with the remote situation..
Stayed 1 night in Jun 2025

8/10 Good

Becky

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Older hotel but an okay stay

Hotel and rooms are in need of repairs. Our sink was cracked, toilet was chipped and room also had a musty odor to it. The room was fairly clean though.
Stayed 1 night in Jun 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Tim

Stayed 1 night in Jun 2025

10/10 Excellent

Christi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodations and service. Would definitely stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Jun 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, easy, clean, fantastic complimentary breakfast and would absolutely stay again.
Stayed 1 night in May 2025

10/10 Excellent

Nicko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Stayed 1 night in May 2025

8/10 Good

Jeannie, Saint Augustine

Stayed 1 night in Apr 2025

10/10 Excellent

Mary Linn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Liked: Staff & service, amenities
Staff friendly.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay again
Stayed 1 night in Apr 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Amanda

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was awesome! We were very impressed with the options there were. We were just passing through and stopped for the night. We were exceptionally pleased with our choice. Initially are AC in the suite was not working so they happily changed our room to another with the same layout as the original. The AC was working great in there. The gym was very nice as well and you have plenty of options to get a nice workout done. The staff throughout our whole stay was so accommodating and welcoming. One of the Best staffs we've encountered in our many stays. I say the staff because it was all of them, truly a well put together team. I would definitely recommend this property to others looking for a short stay or even a longer stay. Very close to the freeway and also the casino. We are ever passing through the area again we will definitely consider making this hotel are stopping point for a rest. The only reason it has four stars on some of the items is because the AC was not working at the time but they did do very well and accommodating for that.
Stayed 1 night in Mar 2025

4/10 Poor

mike

Disliked: Staff & service, property conditions & facilities
Too much noise
Stayed 1 night in Mar 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly desk staff. Very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Lori, Big Lake

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quick easy check in. Great breakfast buffet.
Stayed 1 night in Mar 2025

10/10 Excellent

Joan

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 1 night in Mar 2025

10/10 Excellent

Denise

Travelled with family and small children
The room looked newly renovated. Everything was clean and crisp.
Stayed 1 night in Mar 2025

6/10 Okay

Kristen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Under renovation

Only one regular coffee thing. Discovered at 5 am. Please be sure two people can have caffeine. Shower was scalding or ice cold. Hotel is currently being renovated. On the up side, the people were very nice. Breakfast was excellent.
Stayed 1 night in Mar 2025

8/10 Good

Marc

Liked: Cleanliness, staff & service, property conditions & facilities
Just average
Stayed 1 night in Feb 2025