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Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

2.5 star property

Photo gallery for Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Outdoor pool, pool umbrellas
Reception
Exterior
Free daily buffet breakfast
2 Double Beds Non-Smoking

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Pool
  • Gym
  • Housekeeping
  • Pet-friendly

Explore the area

View map
33 Humphreys Center Dr, Memphis, TN, 38120
  • Baptist Memorial Hospital-Memphis
    ‪2 min walk‬
  • Memphis Botanic Garden
    ‪9 min drive‬
  • University of Memphis
    ‪10 min drive‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪20 min drive‬

Room options

View all photos for 1 King Bed Deluxe Room Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Bed Deluxe Room Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Mobility/Hearing Access with Tub Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Mobility/Hearing Access with Tub Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Hearing Accessible Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Hearing Accessible Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Mobility Access with Tub Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Mobility Access with Tub Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Beds Non-Smoking

2 Double Beds Non-Smoking

2 Double Beds Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Mobility Access Roll in Shower Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Mobility Access Roll in Shower Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed with Sofabed, Microwave, Fridge, Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Bed with Sofabed, Microwave, Fridge, Non-Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 1 King Bed Non-Smoking

Premium bedding, in-room safe, blackout curtains, iron/ironing board

1 King Bed Non-Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Memphis

Located in Memphis, Hampton Inn Memphis-Walnut Grove/Baptist Hospital East is in the business district, within a 10-minute drive of University of Memphis and Memphis Botanic Garden. .This hotel is 7.8 mi (12.6 km) from Simmons Bank Liberty Stadium and 9.2 mi (14.7 km) from Wolfchase Galleria.

What's nearby

  • Baptist Memorial Hospital-Memphis - 2 min walk - 0.2 km
  • Memphis Botanic Garden - 9 min drive - 8.1 km
  • University of Memphis - 10 min drive - 9.1 km
  • Wolfchase Galleria - 13 min drive - 16.8 km
  • Memphis Zoo - 14 min drive - 16.5 km

Getting around

  • Memphis Central Station - 23 min drive
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Wendy's - ‬2 min walk
  • ‪The Hub Coffee - ‬5 min drive
  • ‪Coastal Fish Company - ‬4 min drive
  • ‪Red Pier - ‬5 min drive
  • ‪Provisions Market - ‬6 min drive

About this property

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East

Hotel with free breakfast, in the vicinity of University of Memphis
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East offers 121 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 121 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service. A complimentary buffet breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East has a restaurant on site.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM to 9:30 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 1992
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility, and guests under 14 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Memphis-Walnut Grove/Baptist East Hotel
Hampton Inn Walnut Grove
Hampton Inn Walnut Grove Baptist
Hampton Inn Walnut Grove Baptist Hotel Memphis East
Hampton Inn Memphis Walnut Grove Baptist East Hotel
Hampton Inn Walnut Grove Baptist East Hotel
Hampton Inn Walnut Grove Baptist East
Hampton Inn Grove/Baptist East Hotel
Hampton Inn Memphis Walnut Grove/Baptist East
Hampton Inn Memphis Walnut Grove/Baptist Hospital East
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Hotel
Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Memphis

Hampton Inn Memphis-Walnut Grove/Baptist Hospital East Reviews

Reviews

6.6
Rating 10 - Excellent. 63 out of 202 reviews
Rating 8 - Good. 32 out of 202 reviews
Rating 6 - Okay. 38 out of 202 reviews
Rating 4 - Poor. 29 out of 202 reviews
Rating 2 - Terrible. 40 out of 202 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was scared after reading some of the reviews but hotel was decent for the price point. Could have been better but no real complaints
Stayed 3 nights in May 2025

2/10 Terrible

Steve

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not staying here ever again.

There were no rooms clean and ready for us, or anyone else to check in to. Evidently, they had a shortage of housekeepers. The lobby was full of people waiting for their rooms and the ladies at the front desk, just kept telling us that the rooms would be ready shortly. There seemed to be no manager, or anyone in charge that could call another hotel property and either book us a room there, or offer double pay for their housekeepers to help get rooms ready. We even offered to clean our own room. We had to get up at 4 am for a race, and by 10pm still didn't have a room! They seemed to keep stringing us along, for some reason. We finally found another room in another hotel. So, HILTON HAMPTON INN cost us another $150. Also, it is next to impossible to find or get anyone from HOTELS.COM on the phone. I will not be using them or HILTON anymore. It was such an easy fix and it just seemed like the three Stooges were running the hotel that night.
Stayed 1 night in May 2025

2/10 Terrible

Sol

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived at the hotel at 3pm for check in and was not able to get a room until 8:30 because the rooms were not cleaned. No staff to clean it, manager was very nasty and unprofessional. Manager kept telling us to sit down and I stepped out to get food upon my return to the hotel everyone after me had received a key and no response but had to wait an additional 2 hours. Hotel garbage was picked up from lobby and no hot water. The tv didn’t work and one of my pillows smelled like the cover was not changed. Overall hotel owner or corporate should check the hotel out. The hotel didn’t even have “Do Not Disturb” sign. Terrible experience
Stayed 3 nights in May 2025

2/10 Terrible

Taquan

Stayed 1 night in May 2025

4/10 Poor

Ronald

Disliked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Julius

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good I stressed that those two things that could have been better but other than it all was good thank you so much
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bathroom sink was blocked

The bathroom sink was blocked and had to change the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jalon

Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Travelled with family
Disliked: Cleanliness, staff & service
The overall property was fine. The room itself needed a deep clean. Other peoples clothes were in the drawers, there was dirt in all the corners, trash behind the bathroom vanity and inside the roll out bed. The breakfast was fine.
Stayed 1 night in Mar 2025

2/10 Terrible

Michelle

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

You have a couch

I booked a 2 queen bedroom. I arrived, checked in and was given my keys. Upon entering the room it was a king with a couch. I went back down and told the front desk clerk I had been given the wrong room. He states that no queen rooms were available. I asked him when he thought he should let me know that before I went to the 4th floor. I said there are 3 of us and the room won’t accommodate us. He said one of us can sleep on the couch. I said “if I wanted a couch I would have booked that room”. He then asked me if I needed bedding. I said I guess I do. He handed me two sheets, two pillows and a large comforter (see picture). I could barely push buttons on the elevator. I will never stay at a Hampton Inn again. I do not recommend Hampton Inn. I am a Hilton Member and this process was unacceptable. The behavior of this person lacked and compassion in the service industry.
Stayed 1 night in Mar 2025

10/10 Excellent

Aneeta R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Need more breakfast options like yogurt, Limited supply of options available unfortunately
Stayed 6 nights in Mar 2025

2/10 Terrible

Cortney

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Theresa

Stayed 1 night in Mar 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay in Memphis

Stayed 1 night in Mar 2025

2/10 Terrible

Jonathan

Stayed 1 night in Feb 2025

10/10 Excellent

Hope

Stayed 1 night in Mar 2025

8/10 Good

Hallie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Scott

Business traveller
This was the first time I've used Expedia to book anything and it was a mistake. I made the booking around 11am and received the normal confirmation emails from Expedia that my reservation was confirmed. When I arrived at the hotel at around 6, I was told that my booking was "one of the ones that was cancelled". From the clerk I gathered that a large party booked rooms, and then additional rooms were allowed to be booked on top of that. The clerk also explained that because I booked through Expedia they didn't have a phone number for me to notify me that this had happened. I place blame for this on both Expedia and the hotel management. Ensuring you don't book more rooms than you have is one of the most basic and important tasks of a hotel's management, and a failure there is significant both in the tremendous negative effect it has on customers and how simple it is to avoid. I understand that multiple booking platforms complicate this task, but using professional software proficiently is a common and expected task in 2025. Also, the hotel didn't have my phone number, but Expedia certainly had my email address, and it should have been available to hotel management so they could notify me of this mistake before I arrived at the front desk to check in. I chose this hotel for it's convenience to Baptist Hospital to visit a sick family member. This failure complicated that immensely. The clerk himself was professional and helpful, but no recompense was offered by the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Lavonda, chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was GREAT!!!

2/10 Terrible

Trinity

Stayed 1 night in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ishea, was a great receptionist. She decorated the lobby for Valentine’s Day. Breakfast was delicious especially the sausage links. We felt safe, the security was visible at all times, late night and early morning. Conveniently located by the hospital. The manager was also very friendly and caring. I would recommend this hotel. Clean room, lobby, and grounds.
Stayed 1 night in Feb 2025

8/10 Good

DEVONNA

Stayed 1 night in Feb 2025