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Beautiful surrounding area with a duck pond! The hotel was nice and clean, and the room was comfortable. Our bus line was a 10 minute walk from the hotel and there was no shuttle option, but the affordable cost of the hotel made it worth it. We opted not to do the breakfast option because of the cost, and instead went to a local bakery.
Hotel was very clean throughout. Some of the furniture showed signs of wear. Mattress was very firm, too firm for us causing poor sleep. Disappointed by the lack of kettle/coffee/tea making facilties in the room. Staff were very pleasant and helpful and easily switched to English when my German failed me Didn't eat at the hotel as thought breakfast was expensive for continental buffet style.
A very comfortable hotel with restaurant. Pleasant surroundings and staff.
The only negative was the hotel’s serpentine layout of hallways.
Great comfortable place to stay for our visit to friends in the Hamburg area.
Neil
Stayed 1 night in May 2023
10/10 Excellent
Ilona
18 May 2023
Ilona
Stayed 1 night in May 2023
8/10 Good
Anthony
Travelled with family
2 Sept 2022
Liked: Cleanliness
Good overall
Overall this is a great hotel to stay in convenient to my family locally and easy access to bergedorf and hamburg. The staff as always fantastic. Special mention to Yvonne on weekends. 2 negatives whoever. The first is having no fridge in the room, i am sorry guys simply not good enough for a 4 star hotel. The 2nd no air conditioning in the current hot conditions in europe made for a very uncomfortable sleep.