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Crowne Plaza Madinah by IHG

5.0 star property

Photo gallery for Crowne Plaza Madinah by IHG

Exterior
Exterior
Exterior
Minibar, in-room safe, desk, laptop workspace
Breakfast, lunch, dinner served; international cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View map
King Faisal Street,between 1st Ring Road, Madinah, 00000
  • Place, Al-Baqi Cemetery
    ‪7 min walk‬
  • Place, Prophet's Mosque
    ‪7 min walk‬
  • Place, The Green Dome
    ‪7 min walk‬
  • Airport, Madinah (MED-Prince Mohammad Bin Abdulaziz)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

7.0 out of 10
Good
(17 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, City View

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, City View (Walk in Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds, City View (Walk in Shower)

7.8 out of 10
Good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, City View

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Accessible, City View

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible, City View

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 3 Single Beds, Non Smoking

Minibar, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds, Non Smoking

  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About the area

Madinah

Crowne Plaza Madinah by IHG is in the heart of Madinah, within a 10-minute walk of Al-Safiya Museum and Garden and Prophet's Mosque. .This luxury hotel is 0.5 mi (0.8 km) from Al-Baqi Cemetery and 0.6 mi (0.9 km) from New Bilal Market.

What's nearby

  • Al-Safiya Museum and Garden - 2 min walk - 0.2 km
  • New Bilal Market - 3 min walk - 0.3 km
  • Al-Baqi Cemetery - 7 min walk - 0.6 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km

Getting around

  • Madinah Station - 23 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 25 min drive

Restaurants

  • ‪بارنز - واجهة قباء - ‬7 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬2 min walk
  • ‪Al Rawdah Restaurant - ‬2 min walk
  • ‪Islamabad Restaurant | مطعم إسلام أباد - ‬5 min walk
  • ‪Al Jazeera Restaurant - ‬5 min walk

About this property

Crowne Plaza Madinah by IHG

Crowne Plaza Madinah by IHG offers 506 accommodations with minibars and safes. 32-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 506 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature jetted bathtubs and complimentary toiletries. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and gift shops/newsstands. This Art Deco hotel also features a hair salon, a television in a common area, and a ballroom.
For lunch or dinner, stop by Rawdha Restaurant, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Buffet breakfasts are available daily from 7 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Event facilities at this hotel consist of a conference center and 6 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Rawdha Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Happy hour is offered.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (surcharge)
  • Valet parking on site (SAR 100 per day)
  • Extended parking on site (SAR 100 per day)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: SAR 105 per person
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Rawdha Restaurant

Things to do

  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • Computer station
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 15 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 105 per person
  • Airport shuttle fee: SAR 120 per person (one-way)
  • Valet parking fee: SAR 100 per day
  • Extended parking fee: SAR 100 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002117

We should mention

Only Muslims are allowed to enter the holy cities of Mecca and Medina
Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Crowne Plaza Madinah

Crowne Plaza Madinah Hotel

Crowne Plaza Madinah Hotel Medina

Crowne Plaza Madinah Medina

Madinah Crowne Plaza

Crowne Plaza Madinah Al Madinah/Medina

Crowne Plaza Madinah by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 319 out of 624 reviews
Rating 8 - Good. 158 out of 624 reviews
Rating 6 - Okay. 82 out of 624 reviews
Rating 4 - Poor. 30 out of 624 reviews
Rating 2 - Terrible. 35 out of 624 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Shahid, liberty township

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff, amenities
Stayed 3 nights in Jan 2026

10/10 Excellent

hasan

Stayed 1 night in Feb 2026

10/10 Excellent

fadi

Stayed 1 night in Jan 2026

10/10 Excellent

Mariama Cire

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 1 night in Jan 2026

10/10 Excellent

Mohamed

Stayed 1 night in Jan 2026

10/10 Excellent

Mouhamed

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and cozy. The bathroom was small with a combined shower/bath which was extremely tight. The breakfaat buffet was very good with a large variety. It was close to Masjid Nabawi which was excellent.
Stayed 4 nights in Jan 2026

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, amenities
Staff was very friendly.
Stayed 4 nights in Jan 2026

10/10 Excellent

Muhammad Imran

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent customer service, close to haram and nice rooms
Stayed 3 nights in Jan 2026

6/10 Okay

Akhlakur

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service
Overall it was okay close to Haram & convenient.Breakfast is repeated menu . Service is good.Bathroom is tiny & needs renovation.
Stayed 4 nights in Jan 2026

10/10 Excellent

Ahmed, Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is good. However, there is a low table in the room and could cause injury while moving around it. Bathroom is good too, but sink faucet is to close the sink edge and makes it hard to wash hands and face. Toilet paper location is behind the toilet!
Stayed 4 nights in Jan 2026

10/10 Excellent

Kamal

Liked: Cleanliness, amenities, property conditions & facilities
They are great
Stayed 1 night in Dec 2025

10/10 Excellent

Kamal

Stayed 1 night in Dec 2025

10/10 Excellent

Ibrahima

Stayed 13 nights in Dec 2025

6/10 Okay

Syed Shariq

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi didnt connect
Stayed 2 nights in Dec 2025

4/10 Poor

Khaled

Disliked: Cleanliness
Not suitable and not clean not as per expectations
Stayed 3 nights in Dec 2025

8/10 Good

Rahma

Room was too small and wasn’t clean. Plugs were not working to charge our phones and water was not draining in the sink.
Stayed 1 night in Dec 2025

10/10 Excellent

Kellen

Liked: Cleanliness, staff & service, amenities
Mahmoud was awesome and very kind!
Stayed 5 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities
Amazing staff and super clean room with excellent service
Stayed 2 nights in Nov 2025

10/10 Excellent

Firdous

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is 3 minutes away from the mosque, the rooms and bathrooms were clean and spotless and staff was friendly and cordial, many eating and shopping option around.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mutiat

Liked: Cleanliness, amenities, property conditions & facilities
The staff were amazing, Mahmod Saad was very helpful. I love the proximity to everywhere and the complimentary free desserts. Will stay there at my next visit In Sha Allah. Thank you, everyone
Stayed 2 nights in Nov 2025

10/10 Excellent

ruhel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel good stuff
Stayed 3 nights in Nov 2025

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and free upgrade. Very friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Naseem, Duluth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful in providing us with another room since ours had a few issues with the Ac not cooling and Bathroom had some problems. Overall a good budget five star
Stayed 7 nights in Nov 2025

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

8/10 Good

Mustafa

Liked: Cleanliness, property conditions & facilities
clean room, nice staff,
Stayed 4 nights in Oct 2025