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NH Collection Medellín Royal

5.0 star property

Photo gallery for NH Collection Medellín Royal

Outdoor pool, pool umbrellas, pool loungers
Exterior
Lobby
Bar (on property)
Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Carrera 42 No 5 Sur 130, El Poblado, Medellín, Antioquia, 50022
  • Place, Santafé Mall
    ‪2 min walk‬
  • Place, Oviedo Shopping Center
    ‪3 min walk‬
  • Place, Golden Mile
    ‪5 min walk‬
  • Airport, Medellín (MDE-José María Córdova Intl.)
    ‪32 min drive‬

Room options

View all photos for Suite Room

Minibar, in-room safe, desk, soundproofing

Suite Room

8.8 out of 10
Excellent
(13 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Minibar, in-room safe, desk, soundproofing

Superior Room

9.4 out of 10
Exceptional
(51 reviews)
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 King Bed

View all photos for Family Room

Minibar, in-room safe, desk, soundproofing

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Superior Room (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(5 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Single Beds

View all photos for Premium Room

Minibar, in-room safe, desk, soundproofing

Premium Room

8.4 out of 10
Very good
(8 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Premium Room (Extra Bed 2 Adults + 1 Child)

  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Extra Bed 2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (Extra Bed 2 Adults + 1 Child)

9.6 out of 10
Exceptional
(4 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, soundproofing

Family Room (2 Adults + 2 Children)

8.0 out of 10
Very good
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds

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About the area

Medellín

Located in Medellín (El Poblado), NH Collection Medellín Royal is steps from Santafé Mall and a 2-minute drive from Poblado Park. .This luxury hotel is 1.3 mi (2 km) from Lleras Park and 1.6 mi (2.5 km) from El Tesoro Shopping Park.

What's nearby

  • Santafé Mall - 2 min walk - 0.2 km
  • Oviedo Shopping Center - 3 min walk - 0.3 km
  • Golden Mile - 5 min walk - 0.4 km
  • Medellín Clinic - El Poblado - 14 min walk - 1.2 km
  • Lleras Park - 17 min walk - 1.5 km

Getting around

  • Aguacatala Station - 17 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 36 min drive

Restaurants

  • ‪Todo Fresa - ‬3 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪Il Forno - ‬3 min walk

About this property

NH Collection Medellín Royal

NH Collection Medellín Royal offers 135 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has massage/treatment rooms. Services include facials and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Make yourself at home in one of the 135 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services. Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Cygnus, or stay in and take advantage of the 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. A shuttle from the airport to the hotel is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 11:00 AM.
Cygnus - This restaurant serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free covered self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 15 to 25 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cygnus

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Piano
  • TV in common areas

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Massage
  • Spa open select days
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 11 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 154 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 15 to 25 per person
  • Airport shuttle fee: USD 40 per vehicle (maximum occupancy 5)
  • Airport shuttle fee per child: USD 40 (up to 3 years old)
  • Pet fee: USD 154 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hotel Medellin
Hotel Medellin Royal
Hotel Royal Medellin
Medellin Royal
Medellin Royal Hotel
Royal Hotel Medellin
Royal Medellin
Royal Medellin Hotel
Medellin Royal Hotel Medellin
NH Collection Medellín Royal Hotel Medellin
NH Collection Medellín Royal Hotel
NH Collection Medellín Royal Medellin
NH Collection Medellín Royal

NH Collection Medellín Royal Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1004 reviews
Rating 8 - Good. 157 out of 1004 reviews
Rating 6 - Okay. 59 out of 1004 reviews
Rating 4 - Poor. 32 out of 1004 reviews
Rating 2 - Terrible. 20 out of 1004 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great. Bed was very Hard.
Stayed 5 nights in Dec 2025

10/10 Excellent

Felix

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
excellent location, friendly staff, excellent food.
Stayed 4 nights in Dec 2025

10/10 Excellent

Marcia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The cleanliness of the hotel and the staff from arrival to departure was awesome. Definitely recommend this hotel. The Sante fa mall is accross the street as well. Very convenient.
Stayed 4 nights in Dec 2025

10/10 Excellent

Modesto

Stayed 1 night in Dec 2025

10/10 Excellent

Mara

Travelled with family
Excelente
Stayed 2 nights in Dec 2025

10/10 Excellent

Yesenia

Stayed 6 nights in Dec 2025

10/10 Excellent

oscar

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect, very modern settings and super comfortable beds.
Room a d double beds
Stayed 4 nights in Nov 2025

10/10 Excellent

Adrian, miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The NH Collection Medellin Royal is an excellent choice in Medellin. The location is the best close to everything, the rooms area clean and comfortable and the breakfast is very good. Highly recommended!!
Stayed 5 nights in Nov 2025

8/10 Good

Georgi E.

Stayed 5 nights in Aug 2025

10/10 Excellent

Yasmile Josefina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was outstanding
Stayed 4 nights in Nov 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, property conditions & facilities
The hotel is OK… but the staff is THE BEST!!
Stayed 9 nights in Nov 2025

6/10 Okay

bruce

Liked: Cleanliness, property conditions & facilities
The AC in the room was very noisy so we couldn't sleep and the outlets to connect the cellular didn't want to work. The suites can be better if they install a door between the bedroom and the living room and dining room. The staff at the hotel need more training, we stayed at NH Collection WTC in Bogota and everybody is very courteous an helpful not at this hotel. The prices at the WTC Bogota were cheaper than Medellin.
Stayed 4 nights in Nov 2025

10/10 Excellent

ISABELDINA

Stayed 4 nights in Nov 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for the services
Stayed 4 nights in Nov 2025

10/10 Excellent

Felipe

Liked: Amenities
Excellent service
Stayed 4 nights in Nov 2025

10/10 Excellent

Joel

Stayed 1 night in Aug 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
The room was spotless. Great service at the front desk. The breakfast was amazing with a lot of variety. I will definitely be back.
Stayed 1 night in Aug 2025

10/10 Excellent

Ariel, miami

Stayed 3 nights in Nov 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, breakfast, room service….
Stayed 7 nights in Nov 2025

8/10 Good

carlos

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, super clean. Great staff. Only thing was the mattress was as hard as a rock. Too hard for my likeness. Everything else was outstanding.
Stayed 2 nights in Nov 2025

8/10 Good

Adeline Zeiriannie Matias

Cuartos Limpopo y el personal super amable.
Stayed 4 nights in Nov 2025

10/10 Excellent

Mark

Stayed 5 nights in Nov 2025

8/10 Good

HERMAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All medium to good
Stayed 5 nights in Nov 2025

10/10 Excellent

Venurao

Stayed 3 nights in Nov 2025

10/10 Excellent

ralph

Stayed 3 nights in Oct 2025