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Novotel Makkah Thakher City

4.0 star property

Photo gallery for Novotel Makkah Thakher City

Superior Room, 2 Single Beds
Restaurant
Lobby sitting area
Chapel
Executive Room, 1 King Bed | City view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Great Mosque of Makkah
    ‪2 min drive‬
  • Kaaba
    ‪4 min drive‬
  • Abraj Al-Bait Towers
    ‪4 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • 60 sq m
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • 30 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(15 reviews)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room, 3 Single Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the area

Makkah

When you stay at Novotel Makkah Thakher City in Makkah, you'll be in the historical district, within a 10-minute drive of Great Mosque of Makkah and Kaaba. .This hotel is 3.9 mi (6.3 km) from Abraj Al-Bait Towers and 1.1 mi (1.8 km) from Masjid Al-Jinn.

What's nearby

  • Great Mosque of Makkah - 2 min drive - 2.6 km
  • Kaaba - 4 min drive - 4.7 km
  • Well of Zamzam - 4 min drive - 4.7 km
  • King Fahad Gate - 4 min drive - 4.7 km
  • Abraj Al-Bait Towers - 4 min drive - 5.1 km

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪كفتيريا حمادة - ‬4 min drive
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪مطعم النور - ‬3 min drive
  • ‪مطبق ابو شرف - ‬4 min drive
  • ‪موكاتشينو - ‬17 min walk

About this property

Novotel Makkah Thakher City

Hotel with 3 restaurants, near Great Mosque of Makkah
Novotel Makkah Thakher City offers 1461 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include showers, slippers, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 1461 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, a 24-hour front desk, and luggage storage. This hotel has 6 meeting rooms available for events. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Novotel Makkah Thakher City has 3 restaurants on site.
24-hour room service is available.

Languages

Arabic, English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002107

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
A car is required for transportation to and from this property

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 378 out of 574 reviews
Rating 8 - Good. 104 out of 574 reviews
Rating 6 - Okay. 37 out of 574 reviews
Rating 4 - Poor. 23 out of 574 reviews
Rating 2 - Terrible. 32 out of 574 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Adham

Stayed 1 night in Mar 2025

2/10 Terrible

Mohammad

Disliked: Staff & service
Despite making prior request for an early check-in after a long flight from Canada, your hotel staff were terrible at the reception. They denied me early checkin and told me to just come back later.
Stayed 1 night in Mar 2025

4/10 Poor

hadda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Upon arrival I was expecting to find an airport shuttle as advertised on Expedia, and it was actually the only criteria of selection I used to choose this hotel, few days prior to my arrival I tried reaching out the hotel both by email and WhatsApp to ask for details and confirmation, and never got any reply . I have spent an extra 250SR for the taxi , the advertisement on your website showing there s a shuttle provided is false and deceitful. Please rectify it the hotel had only one place for breaking fast and no F&B is around with immediate access. Taxis are very difficult to find .Thanks
Stayed 2 nights in Mar 2025

10/10 Excellent

Ali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The transportation was convenient except on my last day. The buses did not return to the hotel and we were asked to take a taxi. But overall good experience. will stay here again.
Stayed 4 nights in Feb 2025

6/10 Okay

Samir

Travelled with group
Liked: Cleanliness, property conditions & facilities
No one ever answered the phone. Not reception, room service etc. Also the location isn’t great. It’s in the middle of nowhere and there’s nothing to eat around. Plus the bus drops you off at Marwa, which is the side of the masjid that has no stores either. So the only convenient place to eat is the hotel, which becomes prohibitively expensive. Book a hotel on the north side of the masjid. More worth the money.
Stayed 4 nights in Mar 2025

10/10 Excellent

Luqman

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Novotel Thaker Makkah is within walking distance of Masjid Al-Haram, taking around 20 minutes. The hotel does not offer self-service laundry, and the available alternatives are quite expensive, which seems to be a common trend in KSA. Overall, the experience is good, and the staff is courteous, though they appeared overwhelmed during check-in, leading to a queue time of around 15 minutes
Stayed 4 nights in Mar 2025

10/10 Excellent

hussein

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

8/10 Good

Yasir

Stayed 3 nights in Mar 2025

2/10 Terrible

A

Stayed 3 nights in Mar 2025

10/10 Excellent

Amir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 7 nights in Mar 2025

8/10 Good

Bai mass

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

Trade

Stayed 1 night in Mar 2025

4/10 Poor

Ali

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Absolutely awful location. No where close by to dine staff beyond incompetent consistently giving incorrect and contradictory advice. Would never stay here again!
Stayed 4 nights in Mar 2025

10/10 Excellent

Cabdirahman Mohamed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

10/10 Excellent

Yusuf

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was expensive
Stayed 4 nights in Mar 2025

10/10 Excellent

Amina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super Clean and Well Maintained. Staff was accommodating and easy to communicate as well. It was a quick stay and in out but it was a good stay .
Stayed 1 night in Mar 2025

8/10 Good

Raghib

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grt pl for families

I would give four out of five. Rooms are Grt, comfortable, and clean. Room size was ok, especially quard room. There is hardly space available for luggage. The bus service was Grt, bus back n forth every hr. I did not include bfast, but I guess it will be Grt too. A lot of Asian, including Pak, Indian, and Arab among top stay. Overall Grt pl to stay in.
Stayed 3 nights in Mar 2025

10/10 Excellent

Adam

Stayed 6 nights in Feb 2025

8/10 Good

Shimu

Travelled with family
They could do better
Stayed 2 nights in Mar 2025

6/10 Okay

obaidullah

Disliked: Staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Mar 2025

10/10 Excellent

ammar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stuff is good on the management. Everything is good. I like the hotel.
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveller

Liked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Property conditions & facilities, room comfort
Hotel was nice. Reaching front desk or reception was impossible through the phone. Had to physically go down to find a staff
Stayed 5 nights in Mar 2025

6/10 Okay

ISLAM

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Poor staff experience. Inconvenient location.
Stayed 4 nights in Mar 2025