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Al Ebaa Hotel

Photo gallery for Al Ebaa Hotel

Exterior
Triple Room
Reception
Lift
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • 24/7 front desk

Explore the area

View map
3280, Umm Al-Qura Road, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪8 min walk‬
  • Place, The Clock Towers
    ‪13 min walk‬
  • Place, Kaaba
    ‪15 min walk‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

9.0 out of 10
Wonderful
(31 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room

Triple Room

7.4 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

9.4 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Standard Twin Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Twin Room

  • Sleeps 2

View all photos for Standard Quadruple Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard Quadruple Room

  • Sleeps 4

Standard Triple Room

  • Sleeps 3

View all photos for Standard King Room

In-room safe, blackout curtains, soundproofing, iron/ironing board

Standard King Room

  • Sleeps 2

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About the area

Makkah

A stay at Al Ebaa Hotel places you in the heart of Makkah, within a 15-minute walk of Great Mosque of Makkah and Kaaba. .This hotel is 0.7 mi (1.2 km) from The Clock Towers and 18.1 mi (29.2 km) from Gate to Makkah.

What's nearby

  • Great Mosque of Makkah - 8 min walk - 0.7 km
  • Souk Al-Khalil - 10 min walk - 0.9 km
  • King Fahad Gate - 11 min walk - 1.0 km
  • The Clock Towers - 13 min walk - 1.1 km
  • Kaaba - 15 min walk - 1.3 km

Getting around

  • Makkah Station - 7 min drive
  • King Abdulaziz Intl. Airport (JED) - 69 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬15 min walk
  • ‪Hyatt Regency Lobby - ‬16 min walk
  • ‪ALBAIK | البيك - ‬12 min walk
  • ‪لحظة كيف - ‬14 min walk
  • ‪Executive Lounge - ‬12 min walk

About this property

Al Ebaa Hotel

Al Ebaa Hotel offers 416 air-conditioned accommodations with safes and complimentary bottled water. Smart televisions come with satellite channels.

Bathrooms include showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Irons/ironing boards, hair dryers, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Make yourself at home in one of the 416 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include safes and coffee/tea makers, and housekeeping is provided on request.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 3 restaurants and a coffee shop/cafe. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Self parking (subject to charges) is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Al Ebaa Hotel has 3 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (SAR 90 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: SAR 45 for adults and SAR 30 for children
  • 3 restaurants
  • A coffee shop/cafe

Things to do

  • Art gallery
  • Designer stores
  • Shopping centre

Family friendly

  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Turndown service

Outdoors

  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:30 PM and 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for continental breakfast: approximately SAR 45 for adults and SAR 30 for children
  • Covered self parking fee: SAR 90 per day
  • Late check-in fee for check-in between 8:30 PM and 10:30 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002124

We should mention

Couples wishing to share a room must provide proof of marriage
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Al Ebaa Hotel Hotel
Al Ebaa Hotel Makkah
Al Ebaa Hotel Hotel Makkah

Al Ebaa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 362 out of 620 reviews
Rating 8 - Good. 158 out of 620 reviews
Rating 6 - Okay. 66 out of 620 reviews
Rating 4 - Poor. 15 out of 620 reviews
Rating 2 - Terrible. 19 out of 620 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Muhammad Jawad

Travelled with family
Liked: Room comfort
All good apart from following issues, toilet was not clean, toilet walls had dirty marks, no shower area full glass cover as water ran onto floor from shower area. Delay in topping up deserts during breakfast
Stayed 6 nights in Nov 2025

10/10 Excellent

Asha, Edmonton

Stayed 1 night in Dec 2025

8/10 Good

Husnain

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pros: Staff Hotel cleanliness Shops nearby Room was great Cons: No Shuttle to the Haram Water heater was not working properly
Stayed 6 nights in Nov 2025

10/10 Excellent

sadiq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I definitely recommend and will stay again next time.
Stayed 3 nights in Nov 2025

10/10 Excellent

Sewan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service
Stayed 4 nights in Nov 2025

8/10 Good

Aijazul

Travelled with family
Room was clean Staff was very nice Specially Mr. Emad at front desk, very helpful zzz Drainage in shower needs some attention ,
Stayed 4 nights in Nov 2025

6/10 Okay

Nishat

Stayed 3 nights in Nov 2025

10/10 Excellent

Asad

Stayed 1 night in Nov 2025

10/10 Excellent

Umar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great food hisham was very good at the desk and gave us a great room with a view
Stayed 3 nights in Nov 2025

8/10 Good

Mohamed

Not bad
Stayed 6 nights in Nov 2025

8/10 Good

afrozy

Stayed 6 nights in Nov 2025

8/10 Good

Oumy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good for the price
Stayed 7 nights in Nov 2025

10/10 Excellent

Nassa

Stayed 3 nights in Nov 2025

6/10 Okay

Shah Mahmood

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
room condition
Stayed 5 nights in Nov 2025

6/10 Okay

Mohamed Ibrahim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was average but clean. Bedsheets and towels were clean as well and were changed on demand. Good supply of bathroom amenities. However got a issue with the toilet flushing which stopped working. Had to call maintenance. Water leaks from the shower cabin. There was no water on one day, fortunately it was restored quickly, else we would have needed to go for the friday prayer without taking the mandatory bath. Staff were courteous and respectful. Good variety of food at breakfast but not necessarily to our taste, and same food day after day. For example, hard boiled eggs everyday. No omelette. At least 10min walk to the Masjid Haram. OK for the price charged.
Stayed 5 nights in Nov 2025

6/10 Okay

Shehab

Stayed 3 nights in Nov 2025

10/10 Excellent

Aniyah

Liked: Cleanliness, amenities, property conditions & facilities
We had a very comfortable stay here, the staff were helpful if we ever needed anything, they were quick to sort it out. We had a nice view of the haram and clock tower from our room too. The only thing that could be improved is breakfast, as it doesn’t cater to European tastes.
Stayed 6 nights in Nov 2025

10/10 Excellent

Farouk

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Highly recommend to everyone looking for close proximity to haram with amazing staff who are ready to help you. Clean room and fantastic breakfast varieties. May Allah bless you as you made our Umrah stay easy and comfortable.
Stayed 4 nights in Nov 2025

8/10 Good

Syed, Mississauga

Travelled with family
Liked: Cleanliness, staff & service
Hotel is close to Al-Haram, 10 min walk going uphill through the Anjum Hotel. Al Ebaa have seen good days, so washrooms need upgrade, lots of honking on the road upsetting during rest in the room especially in the night.
Stayed 7 nights in Nov 2025

10/10 Excellent

Adam

Liked: Cleanliness, amenities, property conditions & facilities
It's very clean and very near to Haram 7 minutes away I'm advancing anyones to this hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Shahin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff were accommodating
Stayed 7 nights in Oct 2025

10/10 Excellent

Madina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, the house keeping staff always kept on top of everything. They would give us water bottles everyday. My husband and I would definitely come again!!
Stayed 5 nights in Nov 2025

10/10 Excellent

Ayman

Liked: Cleanliness, property conditions & facilities
It was clean
Stayed 2 nights in Oct 2025

10/10 Excellent

Ameen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were really friendly, room was clean and breakfast was amazing! The dinner buffer was also reasonably priced for the options that were given
Stayed 4 nights in Oct 2025