The room was good, but food left in the fridge, so not cleaned well. Twenty minutes after arriving a family entered our room with a key. They were given the same room as us. They apologized and went to get it fixed. Later that night, after returning from dinner, our key no longer worked. The front desk personnel refused to come give us a new key, so we drove 3 miles to the front office to get the newly coded key. My wife told them this was unacceptable, as they made the mistake and should have corrected it. The roads had no street lights, and it was raining heavily. A road to our hotel was closed, due to a car accident. Hydroplaning an officer told me. The woman at the desk was very condescending to my wife. The WiFi worked on my telephone, but not my wife's. I called the front desk again and they explained that the WiFi I was using was discontinued. They had a new one, for which she didn't know what it was named. I explained the old WiFi was working, just not on my wife's phone. The woman suggested I unplug the router, to which I explained there was no router. Again, very condescendingly, she told me, "Every condo has a router." New person, so condescension must be taught there! I explained we were not in a condo, but in a hotel room, to which she simply replied, "Oh. I don't know then." Finally on the day we checked out we decided to have breakfast at the facility. But at 9:30 am the dining area marked Breakfast - Lunch - Dinner was locked.