See all properties
Save

The Inn At Mazatlan

3.5 star property

Photo gallery for The Inn At Mazatlan

Deluxe Room | Terrace/patio
2 outdoor pools, pool umbrellas, pool loungers
Lobby
Couples treatment room(s), sauna, body treatments, mud baths
1 bedroom, in-room safe, blackout curtains, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Pool
  • Breakfast available
  • Spa

Explore the area

View map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • El Cid Country Club Golf Course
    ‪16 min walk‬
  • Cerritos Beach
    ‪5 min drive‬
  • Mazatlán Aquarium
    ‪7 min drive‬
  • Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪34 min drive‬

Room options

View all photos for Deluxe Room

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(21 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

8.8 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

8.4 out of 10
Very good
(17 reviews)
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

3 outdoor pools, open 9:00 AM to 9:00 PM, pool loungers

Viaggio Resort Mazatlán

  • Pool
  • All-inclusive
  • Kids pool
  • Waterslide
4.5 out of 5, Wonderful, 1,831 reviews
Viaggio Resort Mazatlán

About the area

Mazatlán

With a stay at The Inn At Mazatlan, you'll be centrally located in Mazatlán, a 2-minute drive from The Mazatlan Malecón and 7 minutes from Mazatlán Aquarium. .This beach hotel is 4 mi (6.4 km) from Cerritos Beach and 4.7 mi (7.6 km) from Plaza Machado.

What's nearby

  • Punta Camaron Beach - 10 min walk - 0.9 km
  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km
  • Cerritos Beach - 5 min drive - 3.5 km
  • Mazatlán Aquarium - 7 min drive - 4.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • La Concha Restaurant
  • Rico's Café Zona Dorada
  • Papagayo Inn
  • ‪La Casa Club El Cid - ‬7 min walk
  • ‪Gus Gus - ‬3 min walk

About this property

The Inn At Mazatlan

Beachfront hotel with full-service spa
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 177 air-conditioned rooms featuring kitchens with microwaves and espresso makers. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and ceiling fans.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Regional cuisine at Papagayo Restaurant, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (MXN 50 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 248 to 338 for adults and MXN 124 to 169 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 248 to 338 for adults, and MXN 124 to 169 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 478 out of 1001 reviews
Rating 8 - Good. 262 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 68 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafaela

Stayed 1 night in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Erika

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. We felt very safe. The food was very good. resort is in front of a Starbucks, Rico’s cafe and Oxxo. The resort was always clean. Security sits out all night to make sure no one walks onto property. Beautiful views! Inexpensive laundry service-you drop off your clothes in the morning before 11 and they have it ready around 5pm.
Stayed 6 nights in May 2025

10/10 Excellent

Lizbeth

Stayed 2 nights in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities

The Inn at Mazatlan hotel

Clean hotel, good service, big rooms but City view rooms are expose to the main street vehicles with high volume music playing.
Stayed 2 nights in Apr 2025

10/10 Excellent

patricia elena salazar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant
Stayed 3 nights in Apr 2025

10/10 Excellent

jesus

Stayed 2 nights in Apr 2025

4/10 Poor

Celeste

Travelled with family and small children, Travelled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Está muy lindo el lugar pero el personal deja mucho que desear
Stayed 3 nights in Apr 2025

8/10 Good

jerry bill

Liked: Cleanliness, staff & service
Stayed 21 nights in Mar 2025

10/10 Excellent

Jose Louis

Stayed 1 night in Apr 2025

6/10 Okay

Vasiliy

Liked: Cleanliness, property conditions & facilities
I would give an excellent review, but two of my towels were stolen from the beach. The staff refused to investigate this incident, although they would be able to see what happened on the camera, and made me to pay money for these two cheap towels. I was very disappointed.
Stayed 7 nights in Apr 2025

6/10 Okay

DANNY, LYNNWOOD

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Friends weren't allowed to come to my room when I changed to go out. Low quality liquor was being used as top shelf.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities
Staff always friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

Andres

Stayed 4 nights in Apr 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2025

10/10 Excellent

Madison Cole

Great place in the middle of all the action
Stayed 7 nights in Mar 2025

10/10 Excellent

Ana Lidia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great beach area in Mazatlan, pools are very well maintained and clean. Very nice
Stayed 5 nights in Mar 2025

8/10 Good

Martha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The maid service was not as good as it should have been. We complained several times that the soap dispenser in the bathroom didn’t work. Never fixed.
Stayed 14 nights in Mar 2025

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the staff. Love the location. Love the pools. Love the food. Love it all.
Stayed 1 night in Mar 2025

2/10 Terrible

Edward, Marana

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The first room we had was old in need of repairs , run down older side of property! The next room wasnt much better sliding door lock was missing,safe was laying in closet not secured to shelf or anything else, front door wasnt screwed to frame, huge gaps all around door in need of alot of maintenance!
Stayed 12 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Maria Kristina

Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel on a beautiful beach thats well maintained. The grounds are beautiful. Hotel area is safe & many restaurants within walking distance. The staff is absolutely amazing!
Stayed 3 nights in Mar 2025

10/10 Excellent

nicole

Stayed 2 nights in Feb 2025

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities
Beautiful sunset every evening from the room balcony. Staff is very courteous. The pools and grounds are very well maintained. Would stay again
Stayed 3 nights in Feb 2025

10/10 Excellent

Larry E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a great location, on the bus routes, making us mobile for our entire months stay. The manager, Jose Ornelas accommodated us with a one bed room,full kitchen. Thank you sir. The staff at the front desk and the bell boys were at our beckoning, 24/7, and all maintenance issue were immediate, if not sooner. We cannot say enough good about how they treated us. Thank you desk clerk’s Gabriela, Guilberto, Paulina, Teresita, Fernando, Zumaava, Cesar and anyone I may have missed. Thanks also to the bell boys Guillermo, Alfonzo, Samuel, Adrian, Carlos, and anyone I may have missed. A really special thank you goes to our housekeeper Katherine. What a sweetheart of a young lady. We appreciated everything Katherine did for us. We spoke very little Spanish and Katherine spoke minimal English yet we had no trouble communicating. We will return to The Inn for an even longer stay in 2026.
Stayed 28 nights in Jan 2025