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The Inn At Mazatlan

3.5 star property

Photo gallery for The Inn At Mazatlan

2 outdoor pools, pool umbrellas, pool loungers
Lobby sitting area
Regional cuisine, beach views
Lobby
2 outdoor pools, pool umbrellas, pool loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot tub
  • Bar
  • Breakfast available

Explore the area

View map
Avenida Camaron Sabalo 6291, Zona Dorada, Mazatlán, SIN, 82110
  • Place, Playa Brujas
    ‪5 min walk‬
  • Place, Punta Camaron Beach
    ‪10 min walk‬
  • Place, El Cid Country Club Golf Course
    ‪16 min walk‬
  • Airport, Mazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room

8.8 out of 10
Excellent
(26 reviews)
  • 36 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

Junior Suite, Partial Ocean View

8.4 out of 10
Very good
(15 reviews)
  • 62 sq m
  • 1 bedroom
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, Ocean View

Junior Suite, Ocean View

Junior Suite, Ocean View

9.0 out of 10
Wonderful
(8 reviews)
  • 56 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, City View

Junior Suite, City View

Junior Suite, City View

8.8 out of 10
Excellent
(3 reviews)
  • 44 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

Junior Studio Suite, Oceanfront

8.4 out of 10
Very good
(22 reviews)
  • 62 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

9.0 out of 10
Wonderful
(24 reviews)
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Luxury Suite, Ocean View

Luxury Suite, Ocean View

Luxury Suite, Ocean View

8.4 out of 10
Very good
(18 reviews)
  • 59 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite Junior with Street View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Street View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Side Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Side Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Quadruple Suite Luxury with Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Luxury with Sea View

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 6

View all photos for Double Room Standard with Partial Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room Standard with Partial Sea View

  • 40 sq m
  • Sleeps 4

View all photos for Suite Junior with Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Suite Junior with Sea View

  • 75 sq m
  • Sleeps 4

View all photos for Quadruple Suite Classic With Sea View

In-room safe, blackout curtains, iron/ironing board, free WiFi

Quadruple Suite Classic With Sea View

10.0 out of 10
Exceptional
(1 review)
  • 80 sq m
  • Sleeps 6

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Exterior
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4.1 out of 5, Very good, 1,000 reviews
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About the area

Mazatlán

With a stay at The Inn At Mazatlan, you'll be centrally located in Mazatlán, within a 5-minute drive of The Mazatlan Malecón and Playa Brujas. .This beach hotel is 5 mi (8.1 km) from Olas Altas Beach and 0.9 mi (1.4 km) from Casino del Rey.

What's nearby

  • Playa Brujas - 5 min walk - 0.5 km
  • Punta Camaron Beach - 10 min walk - 0.9 km
  • Sea Shell City Museum - 12 min walk - 1.1 km
  • El Cid Country Club Golf Course - 16 min walk - 1.4 km
  • The Mazatlan Malecón - 2 min drive - 2.0 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪La Concha Restaurant - ‬6 min walk
  • ‪Rico's Café Zona Dorada - ‬1 min walk
  • ‪Villa Italia - ‬1 min walk
  • ‪Gus Gus - ‬3 min walk
  • ‪Carl's Jr. - ‬3 min walk

About this property

The Inn At Mazatlan

Beachfront hotel with full-service spa
The Inn At Mazatlan offers 177 air-conditioned accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Rooms open to balconies. Accommodations at this 3.5-star hotel have kitchens with microwaves. Bathrooms include showers.

This Mazatlán hotel provides complimentary wireless Internet access. 32-inch LCD televisions come with cable channels. Additionally, rooms include ceiling fans and blackout drapes/curtains. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

2 outdoor swimming pools and 5 hot tubs are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Paradise Spa has 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath and a sauna.

The spa is open select days. Children under 15 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 177 air-conditioned rooms featuring kitchens with microwaves and espresso makers. Rooms have private balconies. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as safes and ceiling fans.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy Regional cuisine at Papagayo Restaurant, a beachfront restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 7:30 AM to noon for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
Papagayo Restaurant - This beachfront restaurant specializes in Regional cuisine. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Parking on site (MXN 50 per day)
  • Limited on-site parking

Food and drink

  • Daily full breakfast available 7:30 AM to noon for a fee: MXN 337 to 455 for adults and MXN 169 to 225 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Papagayo Restaurant

Things to do

  • 2 outdoor pools
  • 5 hot tubs
  • Full-service spa
  • Shopping
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • In-room babysitting
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 16 floors
  • 4 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Espresso maker
  • Kitchen
  • Limited room service
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 337 to 455 for adults, and MXN 169 to 225 for children
  • Self parking fee: MXN 50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Name change requests on reservations will not be accommodated.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Children under 15 years old are not allowed in the spa without adult supervision

Property is also known as

Inn Mazatlan
Mazatlan Inn
The Inn At Mazatlan Hotel Mazatlan
The Inn At Mazatlan Hotel
The Inn At Mazatlan Mazatlán
The Inn At Mazatlan Hotel Mazatlán

The Inn At Mazatlan Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 489 out of 1001 reviews
Rating 8 - Good. 258 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 60 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafaela

Stayed 2 nights in Aug 2025

6/10 Okay

Grace

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
I want to give it a 10-10 but our curtains had holes the main bed room door had a hole as well out of our 7 day stay they came to fumigate our room like what who does this on guest. There was no do not disturb sign so there was a knock every day
Stayed 7 nights in Aug 2025

10/10 Excellent

Ricardo

Stayed 3 nights in Aug 2025

4/10 Poor

julio

Disliked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

KARINA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the views from our balcony and the mini apartment suite worked perfect for 4 girls
Stayed 4 nights in Aug 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
S
Stayed 5 nights in Jul 2025

10/10 Excellent

emmanuel

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness
Stayed 2 nights in Jul 2025

4/10 Poor

Lourdes

Costumer service is bad the check in was smooth but lady at front desk very rude they are not polite
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 4 nights in Jul 2025

10/10 Excellent

BRENDA

Travelled with partner
Liked: Cleanliness, amenities
The inn mazatlan! Both my husband and I had a great experience. The luxury ocean front view room was clean/spacious/comfortable with an amazing view! Their pool area is amazing you are only steps away from the beach. What really stood out was the staff Everyone I interacted with from valet, front desk to housekeeping — was friendly, professional, and helpful. Our pool waiter Luis is amazing he truly offers great customer service and he really made us feel welcomed. The location is conveniently located in the zona dorada area which has many restaurants, shops. It’s about a 15minute walk to letras de mazatlan if that’s helpful to anyone. There’s tons of vendors literally steps away from the pool Overall, I’d definitely recommend THE INN to anyone looking for a modern friendly staff personnel that will make your stay a pleasure able one I’ll gladly return on my next visit! Thank you again to all the staff at THE INN
Stayed 2 nights in Jul 2025

2/10 Terrible

Melanie V

This was hands down one of the worst hotel experiences we’ve ever had. We booked a family suite at The Inn at Mazatlán for our vacation with our two kids, my husband, and my mom, expecting something comfortable and family-friendly. Instead, we were hit with a nightmare. The first room we were given was full of mosquitoes, literally flying around and biting us. The room also had a terrible moldy/musty smell that made it hard to breathe. We complained immediately, and while the staff wasn’t rude, they didn’t do much to fix the situation. They moved us to a second-floor room, but it was just as bad, same awful smell, and still had bugs. To make matters worse, the toilet in that room was clogged. I asked to be moved again and was shown multiple other rooms — all of them had the same terrible odor. Clearly, this is a major issue with their HVAC system, and the entire hotel feels like it’s overdue for a deep cleaning. The front desk kept telling me the only thing they could offer was “the same room on a different floor.” It was obvious that this is just how the whole hotel is- not clean, not comfortable, and definitely not what we paid for. We couldn’t relax at all, and I wouldn’t stay here again even if it were free. Don’t be fooled by the pictures online. This place needs serious maintenance and accountability. I rarely write reviews, but travelers deserve to know the truth.
Stayed 5 nights in Jul 2025

8/10 Good

ALBERT

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing it was good
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bed sheets smelled bad. Bathroom was dirty. Doors didn’t close properly.
Stayed 1 night in Jun 2025

10/10 Excellent

Fabiola

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms
Stayed 7 nights in Jun 2025

4/10 Poor

Griselda

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
They charge you 1 thousand pesos for each additional person that stays in the room and also 50 pesos per day to park your car half a block away from the hotel and is not mention when you reserve online if you loose any cards parking or door car you will be charged I would gladly pay but is not mentioned
Stayed 2 nights in Jun 2025

8/10 Good

BEN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We Love coming to the Inn, this was our second time there, and we're glad we came back, the staff are very friendly and helpful.
Stayed 3 nights in Jun 2025

8/10 Good

Federico Ernesto

Stayed 4 nights in Jun 2025

10/10 Excellent

Omar Raul

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in Jun 2025

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, property conditions & facilities
When I made my reservation I reserved Ocean Front view, I did not get the the room I reserved I had ocean view to the pool not Front view, I asked the front desk and the person said I should’ve reserved the Inca building that’s not offered on the room listed on Expedia room also had access to the Main Street was very loud, the hotel is in a real nice spot walking distance to a lot of restaurants and coffee shops other than than we had a great time.
This was not what I reserved, there was another building ocean front.
Stayed 7 nights in May 2025

10/10 Excellent

TRIACY

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay.
Stayed 7 nights in May 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An older hotel and certainly dated, but clean, great service, location
Stayed 10 nights in May 2025

10/10 Excellent

Rafaela

Stayed 1 night in May 2025

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025