Hotel Mayaguez Plaza, BW Signature Collection

3.0 star property

Photo gallery for Hotel Mayaguez Plaza, BW Signature Collection

Property amenity
Exterior
Reception
Standard Room, 2 Double Beds, Non Smoking
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

View map
Calle Mendez Vigo 70 Este, Mayaguez Plaza/Cathedral, Mayagüez, 00680
  • Place, Plaza Colon
    ‪1 min walk‬
  • Place, Catedral de Nuestra Senora de la Candelaria
    ‪1 min walk‬
  • Place, University of Puerto Rico Mayagüez Campus
    ‪8 min walk‬
  • Airport, Aguadilla (BQN-Rafael Hernandez)
    ‪41 min drive‬

Room options

Standard Room, 2 Double Beds, Non Smoking

7.8 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Refrigerator & Microwave, City View

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(49 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, City View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Mayagüez

With a stay at Hotel Mayaguez Plaza, BW Signature Collection, you'll be centrally located in Mayagüez, steps from Catedral de Nuestra Senora de la Candelaria and Plaza Colon. .This hotel is 0.6 mi (1 km) from University of Puerto Rico Mayagüez Campus and 1.2 mi (1.9 km) from Parque Del Litoral.

What's nearby

  • Plaza Colon - 1 min walk - 0.0 km
  • Catedral de Nuestra Senora de la Candelaria - 1 min walk - 0.0 km
  • Yaguez Theater - 1 min walk - 0.2 km
  • University of Puerto Rico Mayagüez Campus - 8 min walk - 0.7 km
  • Mayagüez Mall - 8 min drive - 6.8 km

Getting around

  • Rafael Hernandez Airport (BQN) - 55 min drive

Restaurants

  • ‪La Jibarita - ‬2 min walk
  • ‪Olivia - ‬2 min walk
  • ‪Marakas - ‬4 min walk
  • ‪Rex Cream - ‬2 min walk
  • ‪La Bodeguita Bar (Ant. La Oficina) - ‬6 min walk

About this property

Hotel Mayaguez Plaza, BW Signature Collection

Central Mayagüez hotel connected to a shopping center, steps from Catedral de Nuestra Senora de la Candelaria
Hotel Mayaguez Plaza, BW Signature Collection offers 49 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Mayagüez hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 49 air-conditioned guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
A complimentary breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Mayagüez? This hotel has 700 square feet (65 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 700 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Roll-in shower (122 centimetre wide)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 5 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

Howard Johnson Downtown Mayaguez
Howard Johnson Hotel Mayaguez Downtown
Howard Johnson Downtown Mayaguez Hotel Mayaguez
Howard Johnson Mayaguez
Mayaguez Howard Johnson
Howard Johnson Downtown Mayaguez Hotel
Howard Johnson Mayaguez Hotel
Howard Johnson Downtown Mayaguez
Hotel Mayaguez Plaza, BW Signature Collection Hotel
Hotel Mayaguez Plaza, BW Signature Collection Mayagüez
Mayaguez Plaza Hotel Best Western Signature Collection
Mayaguez Plaza Hotel SureStay Collection by Best Western
Hotel Mayaguez Plaza, BW Signature Collection Hotel Mayagüez

Hotel Mayaguez Plaza, BW Signature Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 589 out of 1002 reviews
Rating 8 - Good. 241 out of 1002 reviews
Rating 6 - Okay. 101 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 40 out of 1002 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

SORGALIM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property recently changed hands, thus renovated. It was very clean. It included breakfast and the parking. No pool, we were not looking for one either. Staff was very friendly. It's an older colonial type builduing in the very center of the city. Only thing was that the AC unit was very noisy in our room. But we did not mind since we were tired. Would easily stay there again.
Stayed 1 night in Jun 2025

10/10 Excellent

Lourdes

Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice!!

The host was excellent at check-in. We were assigned a room where there was a lot of outside noise. The bathroom door didn't close. The air conditioning didn't have a temperature control. I've stayed at this hotel several times and haven't had any previous issues.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexsa

Travelled with family, Business traveller
Liked: Amenities
Everything was perfect, the room, the breakfast, the parking, the staff very helpful. Just one thing have to be improved, the temperature of the room, very cold.
Stayed 1 night in Jun 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Amenities, property conditions & facilities
Beautiful
Stayed 1 night in Jun 2025

8/10 Good

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located near the main plaza. Various dining and bar options around. The property is well kept but it needs some repairs. We stayed inside the elevator for 30minutes until they resolved the issue, thankfully there are only 4 floors. We are open to stay again at the property in the future.
Stayed 1 night in Jun 2025

10/10 Excellent

Elvin

Liked: Cleanliness, amenities, property conditions & facilities
Loud street noise.
Stayed 1 night in Jun 2025

10/10 Excellent

Edwardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 day layover

Only complaint was no hot water in shower. Sink was ok.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Stayed 1 night in Jun 2025

10/10 Excellent

ANALIZ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente, limpio, personales agradables y dispuestos a ayudar y simpaticos
Stayed 1 night in Jun 2025

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Carlos

Stayed 1 night in May 2025

10/10 Excellent

Nilda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely experience! Great room, nice people and parking across the street!
Stayed 1 night in May 2025

10/10 Excellent

Jose M. Velez

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rose Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía recomendado 110 por ciento
Stayed 1 night in Jun 2025

10/10 Excellent

Rose Gonzalez

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Plaza muy buena ubicación, limpio, buen servicio y excelente personal. Muy buena experiencia recomendado 110 porciento
Stayed 1 night in Jun 2025

10/10 Excellent

Maricely

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very please with facilities and personnel!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was excellent, clean, quiet, spacious room and bathroom it was all good with the room.
Stayed 6 nights in Jun 2025

10/10 Excellent

Cadelli

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado
Stayed 1 night in Jun 2025

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the historical quality of this property (used to be a Convent), as well as the location. Staff is ultra-friendly, and their coffee machine a fantastic addition. Across the corner is the Ricomini Bakery (nothing against the hotel's breakfast, but a 'Mallorca' (aka 'Ensaimada') from the Ricomini is a culinary treasure of PR. You wan something similar, you need to go to Mallorca Spain.
Stayed 6 nights in May 2025

10/10 Excellent

Genevieve

Liked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

JESUS

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
This property has improved a lot lately. Good service; cleanliness, equipment, and overall appearance. Good work.
Stayed 1 night in May 2025

8/10 Good

Edwin, Anasco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

LAXMI

Stayed 1 night in May 2025

10/10 Excellent

Jose N

Liked: Cleanliness, amenities, property conditions & facilities
N/a
Stayed 1 night in May 2025