See all properties
Save

Izumiya Zenbe

3.0 star property

Photo gallery for Izumiya Zenbe

Spa
Dining
Japanese Style Standard Room with Shared Bath
Courtyard
Spa

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Housekeeping

Explore the area

View map
Satoyamabe 451, Matsumoto, Nagano-ken, 3900221
  • Place, Utsukushigahara Onsen
    ‪3 min walk‬
  • Place, Matsumoto Folkcraft Museum
    ‪13 min walk‬
  • Place, Matsumoto Castle
    ‪7 min drive‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪24 min drive‬

Room options

Similar properties

Exterior
Oiwakeya Ryokan
Matsumoto
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.7 out of 5, Exceptional, 18 reviews
The price is AU$451
5 June - 6 June
Oiwakeya Ryokan

About the area

Matsumoto

Located in Matsumoto, Izumiya Zenbe is within a 5-minute drive of Asama Hot Spring and Matsumoto Castle. .This ryokan is 2.6 mi (4.1 km) from Matsumoto Performing Arts Center and 3.5 mi (5.6 km) from Alps Park Matsumoto.

What's nearby

  • Utsukushigahara Onsen - 3 min walk - 0.3 km
  • Matsumoto Folkcraft Museum - 13 min walk - 1.2 km
  • Asama Hot Spring - 6 min drive - 3.0 km
  • Matsumoto Castle - 7 min drive - 3.2 km
  • Matsumoto Performing Arts Center - 7 min drive - 3.6 km

Getting around

  • Azusabashi Station - 10 min drive
  • Midoriko Station - 23 min drive
  • Shinshu - Matsumoto Airport (MMJ) - 38 min drive

Restaurants

  • ‪Tully's Coffee - ‬4 min drive
  • ‪モスバーガー - ‬3 min drive
  • ‪ラーメン屋 がったぼうず - ‬3 min drive
  • ‪でんでん(DenDen) - ‬2 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Izumiya Zenbe

Izumiya Zenbe offers 15 accommodations with safes and slippers. Accommodations offer separate sitting areas. Flat-screen televisions are featured in guestrooms.

Bathrooms include bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor public bath (no minerals), an indoor mineral hot springs (Japanese-style onsen), and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open 24 hours. There are indoor hot springs on site. The temperature in the hot springs is set to 108°F.
Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and bidets. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
Enjoy recreation amenities such as hot springs or take in the view from a garden. Additional amenities at this ryokan include complimentary wireless internet access, gift shops/newsstands, and a television in a common area.
At Izumiya Zenbe, enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 7:30 AM to 9:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:00 AM.
Izumiya Zenbe has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:00 AM for a fee: JPY 2,420 per person
  • A restaurant

Things to do

  • Indoor hot spring
  • TV in common areas

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Spa

  • 24-hour public bath
  • Hot springs water temperature - 42 ºC
  • Indoor hot spring
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor bath (no minerals)
  • Public indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Genkan (entryway)

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 20-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Fusuma (room partition)
  • Safe
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Guests traveling with a service animal must contact the property in advance.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately JPY 2420 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Property is also known as

Izumiya Zenbe Inn Matsumoto

Izumiya Zenbe Inn

Izumiya Zenbe Matsumoto

Izumiya Zenbe

Izumiya Zenbe Ryokan

Izumiya Zenbe Matsumoto

Izumiya Zenbe Ryokan Matsumoto

Izumiya Zenbe Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 109 reviews
Rating 8 - Good. 45 out of 109 reviews
Rating 6 - Okay. 5 out of 109 reviews
Rating 4 - Poor. 3 out of 109 reviews
Rating 2 - Terrible. 1 out of 109 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Marcus

Stayed 1 night in Jan 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place to get away!

This place was absolutely fabulous! You can add dinner to your stay, and their breakfast is like none you'll ever have in the U.S. Truly an amazing experience!
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Pleasant spot

Free coffee near the lobby, 24hr hot bath and quiet location. About 13min bus ride from the castle.
Stayed 3 nights in Jun 2018

8/10 Good

Isaac, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Ryokan out of Matsumoto City Centre

Firstly, this Ryokan is far from the City Centre! You'll need to take a Bus or Private Taxi to the Ryokan. For the convenience of future travellers, the bus journey is 340 yen per pax, on line 31. You should alight at the terminus station before it looks back. For your convenience, the bus stop number to alight is 8. After figuring out your transport, Izumiya Zenbe is merely a 2-minute walk from the bus stop. The staff was polite and friendly, largely Japanese speaking with some basic English communication. The breakfast was excellent and we will highly recommend you to try it if you are staying in a Ryokan for the first time. Unfortunately, the outdoor onsen was closed for repair and renovations, but this was compensated by keeping the indoor onsen open for 24 hours. There is a nearby public sento around which has a semi-open air onsen for those who are craving an open air bath. However given that renovations and repair works were almost complete, this problem will probably be irrelevant to future travellers. For those who would like a private bath, it can be booked for 3000 yen. The private bath coes with both indoor and outdoor onsen; we highly recommend this private bath. Overall this is a place to go to if you are looking for some peace and quietness during your trip and I will highly recommend this place for all travellers heading to Matsumoto.
Stayed 2 nights in Apr 2018

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

10/10 Excellent

Takasuke, Regina, Saskatchewan, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Picturesque garden view from room and hot spring

We had pretty good stay at this hotel. The room we reserved had an individual hot spring bath as per wife’s request. From this hot spring bath tub you can see small Japanese garden (lots of ferns) beside sliding doors of our room. Supper was Japanese style as we expected. I tired a soba boodle, I should have ordered more than one serving as it was real good. As for breakfast, as per my wife’s requirement, she needed gluten free breakfast. They are relatively good at accommodating her needs.
Stayed 1 night in Oct 2017

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and very enjoyable Japanese experience

Very nice hotel and baths. Friendly staff who spoke just enough English to understand. Clean and quiet. Really enjoyed our stay and wish we had stayed an extra night to fully enjoy it (stayed one night only). Con: a little bit far from center of town but accessible by bus. Worth it.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not in town, but great

If you want traditional, this is it. A $20 cab out of town, incredible meals, men's & women's onsen baths. Mats on floors, kind owners. Real Japan here.
Stayed 3 nights in Jul 2017

8/10 Good

Louis, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional Ryokan with friendly owners

A well maintained, traditional Japanese Ryokan - house slippers, tatami mats, yukatas, communal onsen baths etc. The owners were very gracious and the Japanese breakfast was a delight; a dozen different and delicate dishes to sample.
Stayed 2 nights in Jun 2017

8/10 Good

grace

Liked: Cleanliness, staff & service
The hotel grounds and the onsen are very nice, worth the 20-30 minute bus ride from downtown Matsumoto. The food was really great, so fun to try the traditional fancy Japanese meal. The room itself, however, was pretty dated and smelled quite stale, possibly like old smoke despite being a nonsomking room. A little overpriced given the condition of the room but the staff was very friendly and the meals added a lot of value.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Matsumoto great stop, will come back

The stay at the hotel was superb. My wife and I traveled to Matsumoto on our motorcycles from Sagamihara for a full day of riding and site seeing. Beautiful day, but full day so having the right relaxing place to spend the night is important. The Izumiya Zenbe was perfect for us. Easy to find, easy to park is always a great start! The staff was waiting for us at checkin and the process was very easy. We were shown the rooms, the baths and the other area if the hotel. Our room was very comfortable, foutons were already out as we had arrived near 6. The hot tea was delicious. For dinner, we headed out and discovered a superb small sushi restaurant 5 minutes away! After dinner we enjoyed the baths, the outside baths were very nice. The location is quiet, the reading room a very nice spot as well. The hotel also had very good free wifi in the room. In the morning, quick bath and then an exceptional breakfast. The fresh made and served Japanese omelette was tops. It was a great stay.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic traditional style Japanese inn

This is a fantastic little hotel for anyone hoping to stay at a traditional Japanese inn. The room was comfortable, the baths (both indoors and outdoors) were relaxing, breakfast was delicious, and the staff were all friendly and helpful. I would gladly stay here again.

8/10 Good

Carson, Kanazawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place for a Visit to Matsumoto Castle

From the delicious and plentiful meals of local foods to the variety of public baths, we had a wonderful and relaxing ryokan experience at Izumiya Zenbe. The staff is wonderful in making you feel welcome and responding to any needs you may have. The outdoor foot bath, separate baths for men and women, and the reservable (at no cost) family bath, were great places to kick back after walking around Matsumoto all day. They also have a 24-hour shower and public bath available in the middle of the facility. Though its a bit older, it is nice for those that do not fit the ryokan's schedule for opening and closing times of other baths. There are set meal times (8 am for breakfast and 6 pm for dinner) for dining in the main building. Though you are in the same room as other guests, the experience is personalized, even down to different menus depending on the amount of nights that you are staying. The place itself feels like a maze at times, but an English map provided at check-in helped us to find our way around. If you do not have a car, you will need to get a taxi to and from the town of Matsumoto as it is about a 10 minute drive away. Matsumoto town though is easily walkable once you arrive there. Would definitely return to this quaint inn on the edge of town!

10/10 Excellent

Keiji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Real Japanese style room & real hot spring

This nostalgic, maze-like inn is built on the slope, suggesting that the hot spring is real. The open-air spa was great. As they have the (clean) source place, you can drink the water of the hot spring for free. I bottled it every morning. They also have a private bath tub for the family use, apparently.

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Castle Town Stay: Izumiya Zenbei

We wanted a ryokan near Matsumoto Castle, and while the distance is a bit far at 4km and you would need a car or good map to find this property, it's worth it. Outstanding food with explanations of its choice and origins, nice baths outside - inside a bit average, while no discernible neighborhood to visit. Okay for families as well as couples; When you're there, you're there for duration and it's a fine and memorable stay.

8/10 Good

Paul, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

A very Japanese experience.

This ryokan is 5km's from the railway, which makes it very quiet, but not accessible with suitcases, taxi's are plentiful at the station and cost abt 2200Y. The beds are traditional rolled out mats, and are more comfortable than they look. The onsen (hot springs) are great, but be warned, you should read up on etiquette before entering. There is separate male and female tubs, indoor and outdoor. The food here is amazing and is of the highest quality and is served in generous quantity. There is no menu and numerous small courses that you must try. Soba noodles are made on premises and are unbelievable (slurping is considered good manners). The staff are great, friendly and English, while broken, is enough to resolve any issue. While traditional, Wifi is fitted and of reasonable speed. A traditional ryokan is a must do adventure in Japan.

10/10 Excellent

Hiroshi

Liked: Cleanliness, amenities, property conditions & facilities
細かな心使いが気持ち良かった。
Stayed 1 night in Nov 2025

8/10 Good

Maria-Isabella

Liked: Cleanliness, staff & service
Erinomainen aamupala, illallinen ja kylpyläkokemus. Ylitti odotukset, hotelli itsessään on vanha ja kulumisen merkkejä näkyy mutta palvelu on erinomaista ja hotellissa on tunnelmaa.
Stayed 2 nights in Oct 2025

10/10 Excellent

??

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
夕食、朝食が、ボリューム満点で美味しかった。
Stayed 1 night in Aug 2025

10/10 Excellent

Søren Grubb

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Fuyuko

Liked: Cleanliness, staff & service, property conditions & facilities
レトロな雰囲気がありながら、館内はとても清潔で気持ちよく過ごせました。 お食事も本当に美味しかったです^_^
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

GOTA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
建物は複雑でしたが、丁寧に説明してくれて不自由なく利用できました。貸切風呂も良かったです。料理も美味しくて大食いの我が家もお腹いっぱいでした。 機会があればまた利用したいです。
Stayed 1 night in Nov 2024

8/10 Good

Mikio

Liked: Cleanliness, staff & service, property conditions & facilities
とても丁寧な対応で、大学同期との年1旅行を気持ちよく過ごせました。 夕食、朝食ともに彩り豊か。目で楽しみながら美味しいお料理に舌鼓を打ちました。 美人の女将さんもサプライズでした！
Stayed 1 night in Nov 2024