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Matsue Universalhotel

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Dates

January 2026

February 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Smoking

Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Single Room, 1 Bedroom, Non Smoking

Sleeps 2
1 Single Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 3 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds

Twin Bed Room Non Smoking

Sleeps 2

Triple Non Smoking

Sleeps 3

Double Room -Smoking

Sleeps 2

Double Room Non-Smoking

Sleeps 2

Standard Single Room Non Smoking

Sleeps 1

Triple -Smoking

Sleeps 3

Twin Bed Room-Smoking

Sleeps 2

Standard Single Room Smoking

Sleeps 1

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

22 Jan - 23 Jan

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute walk of Mefu Shrine and Shirakata Tenman-gu Shrine. .This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.8 mi (1.2 km) from Lake Shinji.

What's nearby

Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
Matsue Castle - 3 min drive - 2.5 km

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪根っこ - ‬2 min walk
‪はなの舞 - ‬1 min walk

About this property

Matsue Universalhotel

Hotel in Matsue with free breakfast and a 24-hour front desk

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.

Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 July 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

6/10 Okay

ノリコ

Travelled with family

14 Oct 2025

Disliked: Amenities, property conditions & facilities

人手不足と経費高騰を理由に、大浴場とサウナがだいぶ前から閉鎖されていますが、それをオープンにされておらず、ホテル側の大看板にも朝夕食無料と共に大々的に記載されたままです。これに惹かれて来るお客様もいると思うので、やってないなら看板は消したほうがいいと思います。あと、よっぽど人手が足りないのか、設備の古さに加えて、スタッフからありがとうの一言もなく、チェックアウトも支払い済みならフロントにキーを置いてそのまま出るというシステムもどうかと思いました。不正する人がいないのだろうかと、心配になるぐらいのフロントの空っぽぶりでした。

Stayed 2 nights in Oct 2025

6/10 Okay

kensaku

Business traveller

13 Oct 2025

Liked: Staff & service, property conditions & facilities, room comfort

部屋（喫煙）にある換気扇？綺麗にしてほしい！スタッフは挨拶も出来ているし、夕食、朝食が無料で財布に優しいホテルです！立体駐車場なので事前に車の大きさを聞いといた方がいいですよ。

Stayed 1 night in Oct 2025

10/10 Excellent

カズヤ

12 Oct 2025

Stayed 1 night in Oct 2025

8/10 Good

ひとし

Travelled with partner

11 Oct 2025

Liked: Staff & service

設備は古かったがそれなりに清潔でした。エアコンがガタガタと音がしたり、冷蔵庫の音が気になりました。まぁ安くて宿泊できてので良かったです。夕食と朝食が付いているのは素晴らしいですネ。

Stayed 1 night in Oct 2025

8/10 Good

YASUHIkO

11 Oct 2025

Liked: Staff & service, room comfort

Stayed 1 night in Oct 2025

8/10 Good

Akihiro

10 Oct 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

無料の夕食朝食は悪くないです。大浴場があればいうことなし。

Stayed 1 night in Oct 2025

8/10 Good

KYOHEI

Travelled with family

9 Oct 2025

Liked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2025

6/10 Okay

あやこ

6 Oct 2025

Disliked: Cleanliness, property conditions & facilities

部屋の設備はひどい。バスルームのドアノブが壊れてはずれたまま、ベッド横のランプシェードは破れたまま、壁紙も破れていた。禁煙の部屋でもタバコ臭い。二食付きで信じられないくらい安かったので、良しとしましたが。

Stayed 1 night in Sep 2025

2/10 Terrible

Uiko

5 Oct 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

埃が目立つ客室　外出から戻ってきても無言（お帰りなさいなどはなく目を合わせない感じ）　チェックアウトにも鍵返却BOXの確認して入れたが無言（ありがとうございましたなどなく、、、）客室は禁煙室でしたが　臭いがあり空気が悪くマスクして寝ました。洗面所水道の締まりがわるくポタポタ。照明のスイッチ　2箇所電灯がつかず　玉切れか？ま泊まれて眠れたので　このお値段だから仕方ないのでしょうか？朝食は無料の割に　普通に朝食を食べれた感があり。ご馳走様でした。

Stayed 1 night in Sep 2025

4/10 Poor

??

29 Sept 2025

Disliked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2025

8/10 Good

ヒロノリ

Business traveller

28 Sept 2025

Liked: Staff & service

施設の古さは否めませんが、2食付で駅近で低価格ということを考慮すれば満足です

Stayed 1 night in Sep 2025

8/10 Good

KENTARO

22 Sept 2025

Stayed 1 night in Sep 2025

10/10 Excellent

DAISUKE

18 Sept 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

宿泊料金に対してサ-ビスがとてもよかったです。

Stayed 1 night in Sep 2025

10/10 Excellent

miho

Travelled with family

15 Sept 2025

Liked: Cleanliness, staff & service, amenities

This hotel is right in front of Matsue Station. The free buffet breakfast is pretty good, and they also serve dinner. I had today’s special while my son had curry rice. I thought the dinner was just okay, but my son said he really liked the curry. Since dinner was free, we decided to go out for a drink afterward. It took less than a minute to walk to the station building, where there are some restaurants and shops. We chose a Japanese-style pub and enjoyed some local sake. If you’re looking to save money on your trip, this is a good place to stay. There’s even a Starbucks in the station building. Matsue is quiet and beautiful. I thought it wasn’t a very popular destination, but there were more tourists than I expected.

Stayed 1 night in Sep 2025

6/10 Okay

Hiromi

Travelled with partner

14 Sept 2025

ユニットバスの隅々に黒ずみがあり、残念ながら掃除してるのか、疑いました。次の利用は、ないかな…？

Stayed 1 night in Aug 2025

8/10 Good

Tosinori

Business traveller

11 Sept 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

2/10 Terrible

SHOUTA

11 Sept 2025

Stayed 3 nights in Aug 2025

8/10 Good

TOSHIKI

Business traveller

9 Sept 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2025

6/10 Okay

Takeshi

8 Sept 2025

Disliked: Cleanliness

この価格で夕食朝食付きなのはありがたい。同じく食事目当ての客が多いのか食堂は混んでいました。客室は広くて良かったが、ソファーがほつれていたりUBが少し酸っぱい匂いがしたのはマイナスでした。でも泊まる上では全く問題ありませんでした。また泊まると思います。

Stayed 1 night in Sep 2025

10/10 Excellent

Hemanth

5 Sept 2025

Stayed 6 nights in Aug 2025

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking