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Matsue Universalhotel

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Dates

May 2026

June 2026

Overview
Rooms
Location
Policies

Popular amenities

Breakfast included
Free Wi-Fi
Restaurant
Air-conditioning
Laundry room
Housekeeping

Explore the area

471 Asahimachi, Matsue, Shimane, 690-0003

Place, Lake Shinji
‪11 min walk‬
Place, Shimane Art Museum
‪12 min walk‬
Place, Matsue Castle
‪3 min drive‬
Airport, Izumo (IZO)
‪28 min drive‬

Room options

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Single Room, 1 Bedroom, Non Smoking

1 bedroom
Sleeps 2
1 Single Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

1 bedroom
Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed
Free Wi-Fi

Double Room, 1 Double Bed, Non Smoking

Sleeps 3
1 Double Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

1 bedroom
Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Twin Room, 2 Bedrooms, Non Smoking

Sleeps 3
1 Single Bed and 1 Single Sofa Bed
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

1 bedroom
Sleeps 4
1 Single Bed and 3 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Triple Room, 3 Bedrooms, Non Smoking

Sleeps 4
1 Single Bed and 2 Single Sofa Beds
Free Wi-Fi

Twin Bed Room Non Smoking

Sleeps 2
Free Wi-Fi

Triple Non Smoking

Sleeps 3
Free Wi-Fi

Double Room -Smoking

Sleeps 2
Free Wi-Fi

Double Room Non-Smoking

Sleeps 2
Free Wi-Fi

Standard Single Room Non Smoking

Sleeps 1
Free Wi-Fi

Triple -Smoking

Sleeps 3
Free Wi-Fi

Twin Bed Room-Smoking

Sleeps 2
Free Wi-Fi

Standard Single Room Smoking

Sleeps 1
Free Wi-Fi

Similar properties

Free Wi-Fi
Restaurant
Air-conditioning
Breakfast available

10 May - 11 May

About the area

Matsue

With a stay at Matsue Universalhotel in Matsue, you'll be within a 10-minute drive of Tamatsukuri Hot Spring and Mefu Shrine. .This hotel is 0.4 mi (0.7 km) from Ryusyouji Temple and 0.6 mi (1 km) from Shirakata Tenman-gu Shrine.

What's nearby

Lake Shinji - 11 min walk - 0.9 km
Shimane Prefectural Art Museum - 11 min walk - 1.0 km
Shimane Art Museum - 12 min walk - 1.1 km
Shinjiko Ohashi Bridge - 15 min walk - 1.3 km
Matsue Castle - 3 min drive - 2.5 km

Getting around

Matsue Station - 7 min walk
Izumo Airport (IZO) - 33 min drive

Restaurants

‪Starbucks - ‬7 min walk
‪出雲そばたたらや - ‬7 min walk
‪ドトールコーヒーショップ - ‬7 min walk
‪奥出雲そば処一福松江駅前テルサ店 - ‬7 min walk
‪根っこ - ‬2 min walk

About this property

Matsue Universalhotel

Matsue Universalhotel offers 316 air-conditioned accommodations with slippers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 316 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include electric kettles, and housekeeping is provided daily.

Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.

At Matsue Universalhotel , enjoy a satisfying meal at the restaurant. A complimentary buffet breakfast is served daily from 6:30 AM to 8:30 AM.

Featured amenities include a 24-hour front desk, laundry facilities, and a vending machine.

A complimentary buffet breakfast is served each morning between 6:30 AM and 8:30 AM. A hosted evening meal is available for a surcharge daily.

Matsue Universalhotel has a restaurant on site.

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 6:30 AM to 8:30 AM
A restaurant
Hosted evening meal available daily for a fee of JPY 1

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Vending machine

Guest services

Housekeeping (daily)

Accessibility

No lift

Designated smoking areas (fines apply)

Room amenities

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Slippers

Entertainment

Flat-screen TV

Food and drink

Electric kettle

Air conditioning

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Hosted evening meal: JPY 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property only accepts cash

We should mention

This property does not have elevators

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Parking height restrictions apply

Property is also known as

Matsue Universalhotel Hotel

Matsue Universalhotel Matsue

Matsue Universalhotel Hotel Matsue

Matsue Universalhotel Reviews

6.8

5.8/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

8/10 Good

Duke

Travelled with partner

10 Dec 2025

Liked: Amenities, property conditions & facilities

Could be cleaner a bit but it was fine

Stayed 1 night in Dec 2025

6/10 Okay

Seisho

13 Oct 2025

Liked: Staff & service

Disliked: Cleanliness

It’s was cheap but it was an Old building, staining on floors, dinged and needing updating and repair

Stayed 1 night in Sep 2025

10/10 Excellent

Richard

4 Oct 2025

Liked: Staff & service

Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!

Stayed 1 night in Oct 2025

10/10 Excellent

Thu Lan

31 July 2025

Stayed 1 night in Jul 2025

8/10 Good

Brenda

9 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff here make a good hotel better. Front desk and housekeeping are very helpful and friendly. This hotel was a good value and an excellent location

Stayed 2 nights in Mar 2025

8/10 Good

Ayana

30 Aug 2024

Liked: Cleanliness, staff & service

Stayed 1 night in Aug 2024

8/10 Good

MAYUMI

Travelled with family

30 Jan 2026

Liked: Cleanliness

部屋は広めで綺麗でした。スタッフも親切で丁寧でした。只母が足が良くないのでキャリーを持ちながら入り口の階段を使うのはしんどそうでした。

Stayed 1 night in Jan 2026

8/10 Good

Tatsuya

29 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

あの料金で夕食付というのがいい。

Stayed 3 nights in Jan 2026

10/10 Excellent

Yasushi

29 Jan 2026

Stayed 1 night in Jan 2026

2/10 Terrible

Yoshiaki

29 Jan 2026

Disliked: Cleanliness, amenities, property conditions & facilities

部屋は埃が多く、バスルーム🈚️には前泊者と思われる人の髪の毛が残っており清掃不十分と感じました。

Stayed 4 nights in Jan 2026

6/10 Okay

yukiko

Travelled with family and small children

28 Jan 2026

受付の方がとても丁寧な対応で良かったです。

Stayed 1 night in Jan 2026

6/10 Okay

トキヒコ

26 Jan 2026

Stayed 1 night in Jan 2026

6/10 Okay

TAKASHI

25 Jan 2026

Stayed 2 nights in Jan 2026

8/10 Good

コウシン

Business traveller

20 Jan 2026

Liked: Cleanliness, amenities, property conditions & facilities

大浴場とサウナが利用出来なかったのが、残念でした。

Stayed 2 nights in Jan 2026

6/10 Okay

直樹

18 Jan 2026

Liked: Amenities

安く泊まれてよかった。

Stayed 1 night in Jan 2026

8/10 Good

YUKI

17 Jan 2026

Stayed 1 night in Dec 2025

10/10 Excellent

Yuki

17 Jan 2026

Liked: Cleanliness, staff & service

朝食も無料で助かりました。駐車場も併設されているのでとても便利です。

Stayed 1 night in Jan 2026

2/10 Terrible

no

14 Jan 2026

Stayed 1 night in Dec 2025

6/10 Okay

AYA

10 Jan 2026

Stayed 1 night in Jan 2026

6/10 Okay

Yoshiaki

8 Jan 2026

Disliked: Amenities, property conditions & facilities

4年前に2週間連泊して以来、3連泊での宿泊をさせて頂きました。感想を述べさせて頂きます。 ①バスルームはカビが目立ちました。 ②客室内は古さはありますが清掃が綺麗にしてありました。 ③エアコンは、吸込口、吹出口、回転羽全てがホコリまみれで風の出方も悪くなっていたようでした。 1月上旬に宿泊しましたが部屋が暖かくなりにくく就寝時も寒かったです。追加の毛布があったらよかったと思いました。 ④朝夕食は、スタッフの皆さんもフレンドリーでなかなか美味しく頂くことが出来ました。 Wi-Fiは、以前は1Fフロント近くしか接続できませんでしたが、今回宿泊時は部屋内でも接続できるようになっており大変重宝しました。

Stayed 3 nights in Jan 2026

6/10 Okay

学

8 Jan 2026

Stayed 1 night in Jan 2026

10/10 Excellent

博希

7 Jan 2026

Stayed 1 night in Dec 2025

8/10 Good

ツヨシ

Business traveller

7 Jan 2026

Liked: Staff & service

無料の朝夕食は最高。これからも続けてほしい。

Stayed 1 night in Jan 2026

10/10 Excellent

美紀

7 Jan 2026

接客はよかったです。

Stayed 1 night in Jan 2026

10/10 Excellent

YOSHIHIRO

Travelled with partner

6 Jan 2026

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

清潔な客室：老朽化も目立ったが、まあまあ綺麗だった。値段からすれば全く問題ない。これ以上を求めるのは間違っている。唯一、大浴場が故障中だったのは残念だったが、それが故に安く抑えられているのだろう。スタッフ：気配りもでき、端的なコミュニケーションの取れるスタッフが多かった。朝食・夕食：この価格に2食つくのは素晴らしい。朝食はビュッフェ形式だった。品数も多く美味しかった。夕食は2種類から選ぶ定食形式で野菜はビュッフェ形式だった。栄養価も高く大満足。アクセス：駅やバスターミナルから歩いて1-2分、すぐ側にコンビニもあり滞在中に困ることはないだろう。

Stayed 2 nights in Dec 2025

Matsue Universalhotel

Photo gallery for Matsue Universalhotel

Reviews

Popular amenities

Explore the area

Room options

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Single Room, 1 Bedroom, Smoking

Single Room, 1 Bedroom, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Double Room, 1 Double Bed, Smoking

Double Room, 1 Double Bed, Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Single Room, 1 Bedroom, Non Smoking

Single Room, 1 Bedroom, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Smoking

Twin Room, 2 Bedrooms, Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Twin Room, 2 Bedrooms, Non Smoking

Twin Room, 2 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Smoking

Triple Room, 3 Bedrooms, Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking

Triple Room, 3 Bedrooms, Non Smoking

View all photos for Triple Room, 3 Bedrooms, Non Smoking