Tru By Hilton Martinsburg

2.5 star property

Photo gallery for Tru By Hilton Martinsburg

Terrace/patio
Exterior
Lobby
Room, 2 Queen Beds
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Laundry
  • Gym
  • 24/7 front desk
  • Free WiFi

Explore the area

View map
801 Snapp Street, Martinsburg, WV, 25401
  • Place, Belle Boyd House
    ‪3 min drive‬
  • Place, Martinsburg-Berkeley County Convention and Visitors Bureau
    ‪3 min drive‬
  • Place, For the Kids, By George Children's Museum
    ‪3 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪6 min drive‬

Room options

Room, 1 King Bed

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility, Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

9.8 out of 10
Exceptional
(20 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Martinsburg

With a stay at Tru By Hilton Martinsburg in Martinsburg, you'll be a 3-minute walk from Wurzburg Dog Park and within a 5-minute drive of Wonderment Puppet Theater. .This hotel is 1.5 mi (2.3 km) from The Commons and 1.5 mi (2.4 km) from Apollo Civic Theatre.

What's nearby

  • Wurzburg Dog Park - 3 min walk - 0.3 km
  • Belle Boyd House - 3 min drive - 2.5 km
  • Adam Stephen House - 3 min drive - 2.2 km
  • Martinsburg-Berkeley County Convention and Visitors Bureau - 3 min drive - 2.5 km
  • For the Kids, By George Children's Museum - 3 min drive - 2.5 km

Getting around

  • Martinsburg Station - 7 min drive
  • Martinsburg, WV (MRB-Eastern West Virginia Regional) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬16 min walk
  • ‪McDonald's - ‬18 min walk
  • ‪Asian Garden Martinsburg - ‬12 min walk
  • ‪Starbucks - ‬11 min walk
  • ‪Panda Express - ‬13 min walk

About this property

Tru By Hilton Martinsburg

Hotel in Martinsburg with free breakfast and a fitness center
Tru By Hilton Martinsburg offers 15 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers.
Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 15 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as irons/ironing boards and blackout drapes/curtains.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless internet access.
A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Tru By Hilton Martinsburg Hotel
Tru By Hilton Martinsburg Martinsburg
Tru By Hilton Martinsburg Hotel Martinsburg

Tru By Hilton Martinsburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 255 out of 328 reviews
Rating 8 - Good. 47 out of 328 reviews
Rating 6 - Okay. 15 out of 328 reviews
Rating 4 - Poor. 3 out of 328 reviews
Rating 2 - Terrible. 8 out of 328 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. The room smelled so fresh and clean it was inviting.
Stayed 1 night in Jun 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Room and staff were great. The only problem we had was no one kept the breakfast stocked. So they ran out of most things and the guy was slow to restock. So no hard boiled eggs, omelette, oatmeal or bagels. Pancake machine also ran out. Had the food service been better our stay would have been 5 star all the way
Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and clean. Absolutely modern.
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for family

Neat and clean , staffing was polite,rooms are spacious and comfortable breakfast was OK convenient location
Stayed 1 night in Jun 2025

10/10 Excellent

Tieraney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful abstract colors and patterns throughout the whole building. Room was clean and staff was pleasant especially after finding out I was a Hilton honors member. They even gave me a little goodie bag with water and chips inside. Definitely will be staying again ! Oh and the pancake machine.. brilliant!
Stayed 1 night in Jun 2025

6/10 Okay

David

Stayed 1 night in Jun 2025

8/10 Good

James H.

Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie

Travelled with family
Liked: Amenities, property conditions & facilities
I liked the cleanliness. I appreciate that the floors in the room are not carpeted adding to the feeling of cleanliness
Stayed 1 night in Jun 2025

8/10 Good

MATTHEW

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Room was mostly clean. Saw one bug. Only suggestion is to have breakfast start earlier (7am on Saturday)
Stayed 1 night in Jun 2025

10/10 Excellent

Carol Ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Hotel was in a safe area! Our room smelled and looked brand new! Very clean. Staff nice. Would stay there again!
Stayed 1 night in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in Jun 2025

10/10 Excellent

krista

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable stay. Very clean. One of the best nights sleep, Ive had in a really long time. Like years! I crashed so hard. Great breakfast options as well. Check-in was easy with friendly staff. In addition, easy elevator access. Over exceeded my expectations. I stay Tru to you! I will be staying again. Thank you for an easy, relaxing stay🤗
Stayed 1 night in Jun 2025

10/10 Excellent

Verlita

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
everyone was so helpful & nice
Stayed 1 night in Jun 2025

8/10 Good

Dwayne

Stayed 1 night in Jun 2025

10/10 Excellent

Donita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay, no complaints!!!
Stayed 1 night in May 2025

6/10 Okay

April

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Upon arrival to check-in, staff sat in seating area and asked how could they help. Customers should be greeted upon arrival at the desk. And not appear annoyed, despite checking in at 9:30p. Otherwise the property & room were clean and in working condition.
Stayed 1 night in Jun 2025

10/10 Excellent

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Stayed 2 nights in May 2025

10/10 Excellent

Roseanna

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

6/10 Okay

Tracy

Stayed 3 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable. Good service. Great value.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best shower I have ever had in a hotel!
Stayed 1 night in May 2025

10/10 Excellent

Dwayne

Stayed 1 night in May 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheynnen and her staff are amazing ,professional.They show care concern for the patrons.When I visit martinsburg it’s the only place I will stay.Go Tru simply the Best.
Stayed 1 night in May 2025