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SureStay Plus Hotel by Best Western Berkeley Springs

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Berkeley Springs

Suite, 2 Queen Beds, Non Smoking, Microwave
Exterior
Reception
Breakfast, lunch, dinner served; American cuisine
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

View map
1776 Valley Rd, Berkeley Springs, WV, 25411
  • Frog Valley Artisans, LTD
    ‪2 min drive‬
  • Berkeley Springs State Park
    ‪4 min drive‬
  • Coolfont Spa and Wellness Center
    ‪5 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪56 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(55 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, iron/ironing board, cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Free toiletries, hair dryer, bathrobes, towels

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

Suite, 2 Queen Beds, Non Smoking, Microwave

9.4 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

Free toiletries, hair dryer, bathrobes, towels

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchen (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Berkeley Springs

With a stay at SureStay Plus Hotel by Best Western Berkeley Springs in Berkeley Springs, you'll be within a 5-minute drive of Artists of Merrywoods and Colonial Springs Spa. .This hotel is 2 mi (3.2 km) from Museum of the Berkeley Springs and 2 mi (3.3 km) from Atasia Spa.

What's nearby

  • Colonial Springs Spa - 19 min walk - 1.6 km
  • Frog Valley Artisans, LTD - 2 min drive - 0.8 km
  • Atasia Spa - 4 min drive - 4.5 km
  • Berkeley Springs State Park - 4 min drive - 4.2 km
  • Coolfont Spa and Wellness Center - 5 min drive - 4.5 km

Getting around

  • Martinsburg Station - 42 min drive
  • Washington Dulles Intl. Airport (IAD) - 95 min drive

Restaurants

  • ‪Sheetz - ‬11 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Canary Grill - ‬3 min drive
  • ‪Dairy Queen - ‬4 min walk
  • ‪Hillbilly Heaven Bar & Grill - ‬9 min drive

About this property

SureStay Plus Hotel by Best Western Berkeley Springs

Hotel in Berkeley Springs with free breakfast and a seasonal outdoor pool
SureStay Plus Hotel by Best Western Berkeley Springs offers 57 air-conditioned accommodations with coffee/tea makers and bathrobes. Flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Berkeley Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Make yourself at home in one of the 57 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and microwaves, and housekeeping is provided daily.
Enjoy the recreation opportunities such as a seasonal outdoor pool or make use of other amenities including complimentary wireless internet access.
Enjoy a satisfying meal at Angus & Ale serving guests of SureStay Plus Hotel by Best Western Berkeley Springs. A complimentary full breakfast is served daily.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
Guests are offered a complimentary full breakfast each morning.
Angus & Ale - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free full breakfast available daily
  • A restaurant

Restaurants on site

  • Angus & Ale

Things to do

  • Seasonal outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby

Guest services

  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 5.0 per stay

Payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Berkeley Springs BEST WESTERN
Berkeley Springs Inn
BEST WESTERN Berkeley Springs
SureStay Plus Hotel by Best Western Berkeley Springs Hotel

SureStay Plus Hotel by Best Western Berkeley Springs Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 409 out of 860 reviews
Rating 8 - Good. 279 out of 860 reviews
Rating 6 - Okay. 109 out of 860 reviews
Rating 4 - Poor. 41 out of 860 reviews
Rating 2 - Terrible. 22 out of 860 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Room was VERY clean and comfortable. Also very quiet. Dolores at the front desk was pleasant, friendly, and efficient. Restaurant right next to the hotel was great. Service was amazing and the food delicious. Can’t say enough about our stay. Highly recommend!
Stayed 1 night in May 2025

8/10 Good

Edwin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Maria

Travelled with group
Liked: Cleanliness, room comfort

Okay but dated

The hotel was very clean but also very dated and in need of upgrades. Low toilets, dated furnishings, and basic televisions. So for one night it was okay but I would not use for an extended stay. Unfortunately it is the only hotel in the area!
Stayed 1 night in May 2025

6/10 Okay

Susan

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was clean and good for an overnight stay. Be aware there is no elevator in the hotel so take that into consideration when planning your stay. We arrived late in the evening and were met with what seemed to be annoyance & a judgmental demeanor. by the person at the desk. After traveling for many hours the last thing we needed was an unnecessary and unexpected attitude.
Stayed 1 night in May 2025

8/10 Good

Daryl

Stayed 2 nights in Apr 2025

8/10 Good

ERIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a tiny rural area the location was great. Not walkable to the cuter old downtown but close, ans restaurant on the property was good and a well priced. Grocery a minute drive.. a few other dining options within minutes. Service was very friendly and helpful. Room was not new but in good shape and clean. Bed comfortable and lots of pillow choices. Breakfast was better than average (US) hotel inclusive, with eggs, sausages, biscuits and waffles.. only negatives for me was chatty guests nextdoor up to the wee hours - but that could happen anywhere.. if I could have made the air unit run constantly it would have solved it. No movie channel options on tv either.. typical cable package only. But overall recommend !!
Stayed 1 night in Apr 2025

10/10 Excellent

Filomena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. The lady at the desk was very friendly and efficient. Breakfast was good.The only thing is the walls are very thin. You could hear talking from the other rooms and everything going on in the hallway. They were running the vacuum cleaner at 8 o’clock in the morning in the hallways. Also, the little shampoo and conditioner was impossible to use. I couldn’t even squeeze the bottles.
Stayed 1 night in Apr 2025

10/10 Excellent

Michele, Hedgesville

Stayed 1 night in Apr 2025

10/10 Excellent

qinyu

Liked: Cleanliness, staff & service, property conditions & facilities
Room is clean and spacious. Staff are friendly. Convenient location.
Stayed 1 night in Apr 2025

10/10 Excellent

Robert

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was surprised that this hotel featured a free, full breakfast (not just a continental one.) They had biscuits, sausage, eggs, waffles, etc. This was super nice and my eleven year old daughter loved all the food.
Stayed 2 nights in Apr 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall stay was good, just some noisy neighbors.
Stayed 1 night in Apr 2025

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice facility and very pleasant employees. Rooms are a little, very little dated BUT very clean.
Stayed 2 nights in Apr 2025

10/10 Excellent

Karen

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Offering pets aloud
Stayed 1 night in Apr 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a good value, staff was friendly and professional, the room was clean and comfortable, and the breakfast had a decent variety.
Stayed 1 night in Mar 2025

10/10 Excellent

Teresa

Travelled with pets, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Nice the hotel allows pets
Stayed 1 night in Mar 2025

10/10 Excellent

Meredith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mama D!!!❤️

The lady at the front desk was simply the best! She was the ONLY reason we stayed on our trip!
Stayed 2 nights in Mar 2025

8/10 Good

Patti

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Dee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Cathy

Disliked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

Kimberly, Cockeysville

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Lillyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025