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Quality Inn Spring Mills - Martinsburg North

2.5 star property

Photo gallery for Quality Inn Spring Mills - Martinsburg North

Pool
Property grounds
Premium bedding, pillow-top beds, desk, blackout curtains
Free buffet breakfast
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View map
1220 T J Jackson Dr, Falling Waters, WV, 25419
  • Place, Valley Health I Spring Mills
    ‪13 min walk‬
  • Place, Hollywood Casino at Charles Town Races
    ‪26 min drive‬
  • Place, Whitetail Ski Resort
    ‪29 min drive‬
  • Airport, Martinsburg, WV (MRB-Eastern West Virginia Regional)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(36 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Premium bedding, pillow-top beds, desk, blackout curtains

Standard Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(24 reviews)
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 2
  • 1 King Bed

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About the area

Falling Waters

When you stay at Quality Inn Spring Mills - Martinsburg North in Falling Waters, you'll be near the airport, within a 5-minute drive of Valley Health I Spring Mills and Potomac River. .This hotel is 6.7 mi (10.8 km) from Potomac Park and 6.8 mi (10.9 km) from Williamsport City Hall.

What's nearby

  • Valley Health I Spring Mills - 13 min walk - 1.1 km
  • Hollywood Casino at Charles Town Races - 26 min drive - 45.9 km
  • Whitetail Ski Resort - 29 min drive - 41.8 km
  • Harpers Ferry National Historical Park - 35 min drive - 58.7 km
  • Cacapon Resort State Park - 40 min drive - 49.3 km

Getting around

  • Martinsburg Station - 12 min drive
  • Washington Dulles Intl. Airport (IAD) - 76 min drive

Restaurants

  • ‪Dunkin' - ‬2 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪AC&T/Subway - ‬4 min drive
  • ‪Kitzie's of Spring Mills - ‬13 min walk
  • ‪Spring Mills Diner - ‬15 min walk

About this property

Quality Inn Spring Mills - Martinsburg North

Hotel in Falling Waters with free breakfast and a fitness center
Quality Inn Spring Mills - Martinsburg North offers 70 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Falling Waters hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 70 guestrooms featuring refrigerators and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the grocery/convenience store serving guests of Quality Inn Spring Mills - Martinsburg North. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Built in 2001
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets

Children and extra beds

Children are welcome
Children up to the age of 13 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 175 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Martinsburg-North
Holiday Inn Express Martinsburg-North Falling Waters
Holiday Inn Express Martinsburg-North Hotel
Holiday Inn Express Martinsburg-North Hotel Falling Waters
Quality Inn Spring Mills Martinsburg North Falling Waters
Quality Inn Spring Mills Martinsburg North
Quality Spring Mills Martinsburg North Falling Waters
Quality Spring Mills Martinsburg North
Holiday Inn Falling Waters
Holiday Inn Express Martinsburg North Hotel Falling Waters
Holiday Inn Martinsburg North
Falling Waters Holiday Inn
Quality Inn Spring Mills - Martinsburg North Hotel
Quality Inn Spring Mills - Martinsburg North Falling Waters

Quality Inn Spring Mills - Martinsburg North Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 379 out of 1000 reviews
Rating 8 - Good. 332 out of 1000 reviews
Rating 6 - Okay. 143 out of 1000 reviews
Rating 4 - Poor. 81 out of 1000 reviews
Rating 2 - Terrible. 65 out of 1000 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities
Clean and quiet
Stayed 1 night in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Nov 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities
Clean, looks to recently remolded, easy location
Stayed 1 night in Nov 2025

10/10 Excellent

Carol

Travelled with partner
The breakfast was fresh. The coffee was great!
Stayed 1 night in Oct 2025

10/10 Excellent

vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A new place to stay

Among the places I have stayed in recent years, this one stands out for its exceptional quality. The rooms are remarkably clean, beautiful decore, and spacious. The breakfast offerings are extensive, providing a great start to the day. The staff members are extremely friendly and helpful. The location offers easy access to I-81, with a range of food options conveniently located nearby.
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the layout of the room and it was very clean, breakfast was pretty good and the surround area was very nice lots of businesses around
Stayed 1 night in Oct 2025

8/10 Good

Mark, Erie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

2/10 Terrible

Johndest

Stayed 1 night in Oct 2025

2/10 Terrible

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Craig

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was recently remodeled and the value for the money is definitely there
Stayed 2 nights in Oct 2025

8/10 Good

Terry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was fine. Scary outside
Stayed 1 night in Aug 2025

8/10 Good

Cliffton

Stayed 1 night in Oct 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and the room was spacious and comfortable seating. It’s always nice when there are places to sit other than the bed, to read a book! I would stay here again in a heartbeat.
Stayed 1 night in Sep 2025

8/10 Good

John

Liked: Staff & service, property conditions & facilities, room comfort

Nice stay

Nice newly update, comfortable room. Quite.
Stayed 2 nights in Sep 2025

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice bed was comfortable breakfast was nice
Stayed 2 nights in Sep 2025

8/10 Good

Cliffton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

dennis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
renovations were recently made and the place looked really nice. We were given the wrong room key and had to go back t o the desk for assistance. The TV came in well with extra channels from previous visits. Breakfast was not good. The sausages had gone bad!! Some things were omitted from the room, no clock, no towel bars.
Stayed 1 night in Sep 2025

8/10 Good

Cliffton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fine

It was fine. There was some construction from the floor above and some was in the carpet on the first floor. The beds were very comfortable. They can improve by giving more towels as we had 4 people and were only given two but when we asked for more they provided it with no issue
Stayed 1 night in Aug 2025

4/10 Poor

Tracey, Mill Hall

Travelled with family
Disliked: Cleanliness, staff & service, amenities
The duvet cover was dirty. The shower smelled. 3 tiny pillows for two people asked for another and couldn’t get one. The night shift desk clerk was rude. He was talking on the phone using an ear bud non stop and was not helpful. He didn’t seem to care about the customers as much as he did his phone calls.
Stayed 1 night in Aug 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
We booked our room last minute and the staff was so helpful and friendly. Our room was clean and appeared to be recently remodeled.
Stayed 1 night in Aug 2025

2/10 Terrible

Kyle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were put into a room that smelled of smoke on a smokeless hotel. Then we found drug paraphernalia in the bathroom, blood stains on the mattress and the smoke detector was missing. We went and reported it immediately and there was no manager and they couldn’t print out our complaint. They did nothing to correct the situation or refund our money. We filed complaints with Expedia, Choice hotels and the Health Department.
Disgusting stains on bed
Missing smoke detector
Drug paraphernalia hidden behind the toilet paper.
Stayed 2 nights in Aug 2025