4/10 Poor
Roisin
Travelled with group
13 Aug 2025
Disliked: Staff & service, amenities
The room was clean, however when we arrived we did not have enough towels in the room including no hand towels or bath mat. We also did not have any cups in the room. The smart TV doesn't work.
The room wasn't cleaned during our stay. Towels were left in the room in the late afternoon, but the dirty cups were not replaced, nor was the rubbish removed during a 2 night stay.
However, the main reason I wouldn't recommend this hotel is due to my experience with the staff. They actually went out of their way to be unhelpful. I encountered Lena at the front desk multiple times, each time she did nothing to cooperate or help. I broke my phone on the last day and could not access my boarding pass and was in disbelief as the lack of help from them.
Roisin
Stayed 2 nights in Aug 2025






















