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Alex Hotel & Spa

3.0 star property

Photo gallery for Alex Hotel & Spa

Sauna, steam room, deep-tissue massages, Swedish massages
Property entrance
Sauna, steam room, deep-tissue massages, Swedish massages
Junior Suite | View from room
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pet-friendly
  • Laundry

Explore the area

View map
13-15 Place des Marseillaises, Marseille, Bouches-du-Rhone, 13001
  • Place, Le Panier
    ‪11 min walk‬
  • Place, Grand Port Maritime de Marseille
    ‪2 min drive‬
  • Place, Velodrome Stadium
    ‪5 min drive‬
  • Airport, Marseille (MRS-Marseille - Provence)
    ‪26 min drive‬

Room options

View all photos for Club Room

Club Room

Club Room

8.4 out of 10
Very good
(9 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

9.0 out of 10
Wonderful
(22 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

8.8 out of 10
Excellent
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

9.8 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Queen Sofa Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

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Lobby sitting area
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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 1,021 reviews
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About the area

Marseille

With a stay at Alex Hotel & Spa in Marseille (Belsunce), you'll be a 5-minute drive from Grand Port Maritime de Marseille and 5 minutes from Velodrome Stadium. .This spa hotel is 5.2 mi (8.3 km) from Marseille Provence Cruise Terminal and 3.4 mi (5.4 km) from Prado Beach.

What's nearby

  • Le Panier - 11 min walk - 1.0 km
  • Les Terrasses du Port - 17 min walk - 1.5 km
  • Grand Port Maritime de Marseille - 2 min drive - 2.1 km
  • Timone Hospital - 3 min drive - 2.8 km
  • Velodrome Stadium - 5 min drive - 4.2 km

Getting around

  • St. Charles Station - 1 min walk
  • Marseille (XRF-Saint Charles SNCF Train Station) - 3 min walk
  • Marseille - Provence Airport (MRS) - 29 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Carls Junior - ‬3 min walk
  • ‪L'Ecomotive - ‬2 min walk
  • ‪Il Caffè Di Roma - ‬3 min walk
  • ‪Restaurant Djurdjura - ‬3 min walk

About this property

Alex Hotel & Spa

Hotel in Marseille with a full-service spa and a 24-hour fitness center
Alex Hotel & Spa offers 33 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marseille hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 33 air-conditioned rooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Relax at the full-service spa, where you can enjoy massages. This hotel also features complimentary wireless internet access, concierge services, and a reception hall.
Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Lounge 1713 - Onsite bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 15 per person
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Lounge 1713

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • High chair
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Deep-tissue massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa

More

  • 4 floors
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • IPod dock
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 12 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.16 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 per person
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees
  • Spa fee: EUR 35 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Alex Hotel Marseille
Alex Marseille
Alex Hotel
Alex Hotel & Spa Hotel
Alex Hotel & Spa Marseille
Alex Hotel & Spa Hotel Marseille

Reviews

Alex Hotel & Spa Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 427 out of 719 reviews
Rating 8 - Good. 217 out of 719 reviews
Rating 6 - Okay. 48 out of 719 reviews
Rating 4 - Poor. 10 out of 719 reviews
Rating 2 - Terrible. 17 out of 719 reviews

Reviews

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and bathroom. Friendly staff. Near train station.
Stayed 3 nights in Jul 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Suite was Sweet

The suite with private balcony overlooking the city was worth it! I rarely pay for the nicest room on property when I travel but this room was perfect. The Air Conditioning was also very strong. Breakfast was serviceable and a cheap add on at booking (check the rates, it was $6 more with our room but $14+ with others)
Stayed 1 night in Jul 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find across from train station. Delicious breakfast with outdoor and indoor seating. Comfortable room. Walking distance to many restaurants in Old Port.
Stayed 1 night in Jul 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, helpful staff!

We loved this hotel, and it’s convenience to the train station and many restaurants. The staff were super friendly and the rooms were clean and comfortable. Note: the pool is not included in your stay, and some rooms have no elevator access, so be mindful when booking.
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Lou

Travelled with family
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Stayed 1 night in Jul 2025

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Great location right next to the train station. Be sure to go down the escalator and not the stairs as they are a challenge with luggage. Easy to walk around the city from here. Room was great- we got a jr suite for extra space and it was perfect!
Stayed 2 nights in Jul 2025

8/10 Good

Russell

Stayed 1 night in Jul 2025

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
During our recent trip, we visited many different places—and I can confidently say that Alex Hotel was the best. The staff were very helpful, the location was fantastic (right across from the station), and the hotel was very clean and spacious. The breakfast was excellent as well. The only issue we encountered was with the spa. There was a young Chinese couple with a newborn baby wearing a diaper in the spa area. They brought the baby into the jacuzzi. Out of courtesy, we left the jacuzzi area and waited until they were finished. However, after they left and we entered the jacuzzi, we noticed something at the bottom of the water. We were quite certain of what it was, so we left immediately. I hope the hotel considers implementing a policy to restrict access to the spa for babies or young children in diapers, to ensure hygiene and comfort for all guests.
Stayed 2 nights in Jun 2025

10/10 Excellent

Lucas

Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is fine and it’s very convenient 1 minute walk to the station. Not in a great area though.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alex Hotel was friendly with a good room and nice breakfast. Gym facility was also good. Reception looked after our bags when early for check in and offered water on a hot day.
Stayed 1 night in Jun 2025

10/10 Excellent

J B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean City centre place to sleep which was convenient for the railway station. The area is not very nice and this was my impression of the whole of Marseille city centre.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Richard

Travelled with group
Liked: Cleanliness
Location is good
Stayed 1 night in May 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
My second time staying at Alex hotel. Very pleasant place in the middle of the city. We specifically liked the p
Stayed 2 nights in Jun 2025

4/10 Poor

Jo

Stayed 1 night in Jun 2025

10/10 Excellent

Debra

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Friendly, helpful staff. Very close to train station
Stayed 1 night in Jun 2025

6/10 Okay

Connie

Travelled with family
Disliked: Cleanliness, property conditions & facilities
On arrival coming out of the elevator to our room there was a pile of laundry on the floor near our door . Our carpet in the room needed cleaning . Walls needed washing , stains . Room needed painting desperately. Glasses were not picked up or replaced during the 3 days . No bar of soaps in the bathroom . Am breakfast staff were lovely .
Stayed 3 nights in May 2025

6/10 Okay

Anna

Liked: Staff & service
Stayed 3 nights in May 2025

8/10 Good

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Nicholas

Business traveller
Disliked: Staff & service, room comfort

Can't use the spa/ small beds/ impersonal hotel

Small beds (twin room), noise from the streets, and you cannot use the spa without paying, change the name of the hotel if you can't use the spa, it is wrongly advertised. Also, you get charged 15 euros for each half and hour you want to late check out. In the 97 countries I have travelled to, this is the first place I have not been offered a free one hour late checkout.
Stayed 1 night in May 2025