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Riad Haj Thami

3.5 star property

Photo gallery for Riad Haj Thami

Turkish bath/hammam, body treatments, facials, manicures and pedicures
Interior
Breakfast, lunch, dinner served; local and international cuisine
Room (King)
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View map
18 Derb Aghrab, Bab Aylane, Marrakech, 40000
  • Place, Bahia Palace
    â€Ș8 min walk‬
  • Place, Souk of the Medina
    â€Ș11 min walk‬
  • Place, Jemaa el-Fnaa
    â€Ș13 min walk‬
  • Airport, Marrakech (RAK-Menara)
    â€Ș13 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Bathroom

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Room (King)

Room (King)

Room (King)

  • Sleeps 2
  • 1 Double Bed

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About the area

Marrakech

Located in Marrakech (Medina), Riad Haj Thami is within a 10-minute drive of Jemaa el-Fnaa and Marrakech Plaza. .This riad is 3 mi (4.9 km) from Majorelle Garden and 2.8 mi (4.6 km) from Menara Mall.
View more Riads in MarrakechOpens in a new window

What's nearby

  • Bahia Palace - 8 min walk - 0.7 km
  • Souk of the Medina - 11 min walk - 1.0 km
  • Marrakech Museum - 11 min walk - 1.0 km
  • Ben Youssef Madrasa - 11 min walk - 1.0 km
  • Jemaa el-Fnaa - 13 min walk - 1.1 km

Getting around

  • Marrakech Central Station - 19 min drive
  • Menara Airport (RAK) - 20 min drive

Restaurants

  • â€ȘLe Salama Skybar - ‬11 min walk
  • â€ȘNaranj - ‬11 min walk
  • â€ȘDabachi Chez Cherif - ‬7 min walk
  • â€ȘL'mida Marrakech - ‬10 min walk
  • â€ȘIraki Shawarma - ‬9 min walk

About this property

Riad Haj Thami

Riad Haj Thami offers 5 accommodations with safes and complimentary bottled water. Guests can make use of the shared/communal kitchen. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Marrakech riad provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Stay in one of 5 guestrooms featuring flat-screen televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Pamper yourself with onsite massages, body treatments, and facials. This riad also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Stop by the riad's restaurant for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Local cuisine breakfasts are available daily from 7 AM to 12:30 PM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Event facilities at this riad consist of a conference center and a meeting room. A roundtrip airport shuttle is available for a surcharge.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7 AM and 12:30 PM.
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)

Food and drink

  • Daily local cuisine breakfast available 7 AM to 12:30 PM for a fee: EUR 5 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Rooftop terrace

Spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Turkish bath

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Shared kitchen access

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Express check-in available
Minimum check-in age: 12

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately EUR 5 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Riad Haj Thami Marrakech
Haj Thami Marrakech
Haj Thami
Riad Haj Thami Riad
Riad Haj Thami Marrakech
Riad Haj Thami Riad Marrakech

Riad Haj Thami Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 9 out of 30 reviews
Rating 8 - Good. 9 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 6 out of 30 reviews
Rating 2 - Terrible. 3 out of 30 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

4.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2019

8/10 Good

Frank, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

this riad was a short walk through the souks

since the riad was in the medina the taxi dropped us at a point in the city walls where Hamid the riad manager met us and walked us the short distance to the property. Hamid made us very welcome with mint tea and directions through the souks and plenty of information re how to haggle in the stores etc. he was also happy to arrange tours and evening entertainment for us
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT stay here under any circumstance

Booked a twin room with bathroom but were given a double room with no bathroom which isn't what we payed for. I asked for a refund for that day and was told to go to another riad in the night. We swapped rooms the next day, but the staff were awful. The riad was managed by a couple. The husband was okay however the wife was horrible and made our stay uncomfortable and scary. She physically harassed me at one point, violently stroking my thigh in my bed to grab my attention, even when I pulled away. The tax in € needed to be paid and the husband said to pay on the day of check out as I only had dirhams and needed to exchange. The wife constantly begged saying please every time I walked past and did for days. I gave in and paid by card. She charged me extra but wouldn't tell me why. It incurred a charge for me but I could no longer deal with the harrasment. At one point she was demanding it and wouldn't let me out the riad when I told her I would pay when I got back as our taxi was waiting. The TV in the room was not working as the box was missing. They kept blaming it on the wind, however after constant complaining she suddenly brought the box. Only one remote had working batteries and instead of replacing them she made us swap the batteries every time we needed to use the air conditioning or remote. We couldn't find the riad staff in the morning for breakfast most the time, and when we did it was only 2 pancakes. No one cleaned the room or replaced towels in a whole week.

8/10 Good

Henri, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The real Marrakesh

Wonderful staff nothing is too much trouble, great surroundings and excellent value. Some of the building is showing damp issues but it was winter and had rained a lot. In an authentic part of town so u can experience an area that is not full of tourists but the real people of Marrekesh. They can organise trips for u. A bit tricky to find so better to get them to arrange a taxi to meet u , the driver will take u to the door of the Riad. They don't speak much English , but certainly make up for it with their enthusiasm
Stayed 3 nights in Feb 2018

2/10 Terrible

Therold

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nothing but Problems... Avoid this hotel

Beware! Do not trust the Riad Haj Hotel. Do not pre-pay I have had nothing but problems and unfulfilled promises since I stepped in the door. This hotel should be avoided. My bags were placed in a room rented out to strangers without my knowledge or consent. My room was changed to a smaller / cheaper room (instead of a private bathroom I was offered a SHARED BATHROOM ON A DIFFERENT FLOOR). The hotel would not allow me to cancel my reservation without paying full price. What I found unbelievable however is that after all that (and even having hotels.com kindly intercede on my behalf without success) This “hotel” had the nerve to ask for one of the two pillows on my bed so they could give it to another guest. Really, I’m not joking, they wanted their extra pillow back. Again, I have had nothing but problems and unfulfilled promises since I stepped in the door. You really should avoid this hotel for your own sake. All in all this has been a stressful and disappointing experience. Don’t wind up like me.
Stayed 5 nights in Nov 2017

8/10 Good

kaycee, Uk

Liked: Cleanliness

Not a great experience

This place isn't in a nice area, our taxi driver dropped us 15 minutes away and said we had to walk the rest of the way, it was a complete maze and not another tourist around so we were hounded by Moroccan men! When we finally arrived the hostel was pretty clean and the people were nice but they didn't speak much English, but there was an weird vibe. we felt we had to walk on egg shells and whisper and although it said it was fully booked there was no one there. We decided to move to a different hotel the next day because we didn't feel safe at all.
Stayed 5 nights in Aug 2017

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Le personnel est trĂšs sympathique et de bons conseils ( Fatima-Zahra et Mustafa). Cependant il y avait des petites bĂȘtes dans le lit (dĂ©couvertes le jour du dĂ©part) et nous sommes revenus couverts de piqures. A priori il s'agit de punaises de lit !! Je ne recommande pas du tout pour la propretĂ© du coup.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Me gusto la atencion ofrecida por el recepcionista. El mantenimiento del Riad es mejorable, ya que a mi parecer esta algo abandonado.
Stayed 4 nights in Oct 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jul 2019

6/10 Okay

Auriane, Saint-Denis

Travelled with family
Liked: Cleanliness, staff & service
A notre arrivée nous n'avons pas eu la chambre que nous avions réservé avec salle de bain privée (seulement pour la premiÚre nuit sur 3), elle était déjà occupée...mauvaise organisation... Nous avons été placées dans une autre chambre et avons eu le droit à la salle de bain avec toilettes publique du riad... ce fut trÚs décevant... Le deuxiÚme jour nous avons été placées dans la chambre réservée avec salle de bain privée, bien plus pratique ! Peu d'équipement dans la salle de bain (c'est à vous de tout apporter, sÚche-cheveux, gel douche, il n'y a qu'un savon de fourni) et un pommeau de douche non compatible avec la fixation au mur. Sinon trÚs propre. Salon et terrasse trÚs agréables. Personnel au top, à notre arrivée on nous a offert le thé. Merci à Mohamed qui est adorable et trÚs serviable :D Je vous recommande de prendre le déjeuner et dßner à l'extérieur car beaucoup moins cher. Le riad propose des excursions mais nous sommes restées les 3 jours à Marrakech. Riad situé dans la Medina, (quartier authentique du vieux Marrakech) à 15 min à pieds de la place Jamaa Lafna, attention repérez-vous bien parce que nous nous sommes perdues, toutes les rues se ressemblent ! Attention aux arnaques des taxis ! Négociez car ils vont vous proposer 100dh (10euros) pour 2 Km (20 ou 30 dh pas plus) ;)
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Oui mais pour 1 nuit ou deux . Si l on souhaite faire une halte pour juste dormir
Stayed 7 nights in May 2018

8/10 Good

Corinne, Laon France

Liked: Staff & service, property conditions & facilities, room comfort
Merci Ă  Khadija, Mariam et surtout Rachid pour leur accueil, disponibilitĂ© et humour. A notre arrivĂ©e la chambre dans ce Riad n’etait pas disponible, nous avons Ă©tĂ© relogĂ©s en compensation dans un Riad voisin de grand luxe :-) magnifique! Les 3 nuits suivantes au Riad Haj Thami furent correctes, conformes au pays d’accueil et au prix proposĂ© . Salle de bain un peu petite, mal ventilĂ©e, mais nous nous en sommes accommodĂ©s. Nous recommendons l’excursion dans la vallĂ©e de l’Ourika, proposĂ© et rĂ©servĂ© par le Riad Ă  un prix trĂšs correct. Riad situĂ© Ă  15 mn Ă  pied de la place Jama el Fna en passant par des ruelles typiques et non touristiques de la MĂ©dina, ce qui fait tout leur charme. Au plaisir ! Philippe (Golden boy ) ;-) et Corinne (Teacher ;-)
Stayed 4 nights in Apr 2018

8/10 Good

Valentina, Marrakech

Liked: Staff & service

NICE RIAD A BIT AWAY FROM THE CITY CONFUSION

This small Riad is situated in the Medina, 15 minutes walking from the main square of the city. It is in the very centre but a bit away from the touristic area, which is a plus :-) The Riad is small and clean enough, with a nice roof terrace where you can relax and have a tea. Try to book a room with a private bathroom, or else you will have to use the shared one which is on another floor and not very comfortable. We had to use this room for the first two days as there was a problem with our room, but then the owner and receptionist found a solution for us and we could move to the other room. The room was big enough with a nice closet and bathroom with shower. It was very clean. Breakfast is served in the living or in the terrace, and it is homemade and delicious with the best orange juice I have ever tried! Everyone in the Riad is very nice and helpful, starting from the lady of the house, Hadija, and the receptionists Mohammed and another two guys (Sorry, I don't remember the names!) to the housekeeper lady :) I would recommend this Riad to everyone looking for a peaceful and not too fancy place to stay when in Marrakech.
Stayed 7 nights in Apr 2018

4/10 Poor

Micha, Berlin

Disliked: Cleanliness, property conditions & facilities
Der Standort des Hotels ist, wie ĂŒblich in Marrakech, schwer zu finden. also ist man angewiesen auf Hilfe. Diese Hilfe wird auch gern geliefert, allerdings von dubiosen Typen auf der Straße. In meinem Falle hat mich jemand aufdringlich angesprochen, aber ohne mitzuteilen, dass er fĂŒr die Hilfe Bargeld verlangt. Er mich also zum Standort gefĂŒhrt durch verwinkelte Gassen, natĂŒrlich auf Umwegen, und verlangte dann am Ziel 100 Dirham. Eine UnverschĂ€mtheit, fĂŒr 5 Minuten Hilfeleistung. Die Hotelmanagerin fand das wohl total in Ordnung, und hat dem Helfer schließlich 50 Dirham in die Hand gedrĂŒckt, aber natĂŒrlich von mir zurĂŒck verlangt. Dann ging es erstmal unter die Dusche. Hier lief leider das Wasser nicht ab, und das ganze Bad stand ca. 2 Stunden unter Wasser. ZUguterletzt verlangten die Managerin dann noch eine Tax. Keine Ahnung, was damit gemeint sein soll. Ich musste diesen Betrag dann aber noch zahlen, zuerst wurden 50 Dirham pro Tag verlangt, nach meinen Protesten dann 25 Dirham. Ist nicht viel, trotzdem unverschĂ€mt.
Stayed 2 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien situé, personnel sympa. Terrasse agréable pour le petit déj et le thé à la menthe en fin de journée mais le hammam n'était pas en fonction... dommage
Stayed 3 nights in Mar 2018

10/10 Excellent

virginie, lorient

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad bien entretenu et trĂšs familial.

TrÚs bon accueil par Mouhamed et Hadijah dans un beau riad situé à 15 min à pied de la place Jamaa El Ena. Vous vous sentez comme chez vous. Propreté des lieux, personnel adorable et à l écoute. Je reviendrai sans hésitation. Je recommande cet hÎtel.
Stayed 6 nights in Mar 2018

8/10 Good

Verified traveller

Liked: Staff & service

Personnel tres gentils

Personnel tres gentils et acceuillants
Stayed 3 nights in Mar 2018

10/10 Excellent

laurent, st thibery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour , vérifier vos mails avant de partir ..
Stayed 7 nights in Feb 2018

4/10 Poor

Jose Roberto

Disliked: Property conditions & facilities, room comfort

Bad experience in Marrakech.

I didnt like. They didnt send me the transfer to the airport, I have to call and finally someone arrived to pick me up. I The accept it and the manager by phone told me to go to another Riad that Hotel.com agreed to change my reservation. When I arrived the next Riad, they didnt know anything about it. At the end I found by myself a hotel in front of the Square and stayed overthere my days in Marrakech. Hope Hotel.com reimburse me.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Riad muy bonito y muy cuidado

El Riad es muy bonito y estå todo muy limpio y muy nuevo. Nos recibieron con un té. El personal es muy amable, aunque no saben español y poco inglés, por lo que la comunicación no es muy fåcil. Pero hacen todo lo posible por agradarte y entenderte. Estupendo desayuno. La habitación con calefacción/aire acondicionado bastante silencioso. La terraza es preciosa también. Lo peor la ubicación, estå a unos 15 minutos de la plaza Jma el fna, y la primera vez nos perdimos. Todas las calles parecen iguales!!
Stayed 3 nights in Jan 2018

4/10 Poor

jacline, bretagne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Responsable ...peu responsable !

la veille de mon dĂ©part soit le samedi 16 dĂ©cembre Ă  22h15 je reçois ce mail du responsable du riad: bonsoir nous avons des problĂšmes techniques dans nos chambre nous ne pouvons pas vous hĂ©berger . second mail devant ma surprise a 8h de mon depart ...Jai appelĂ© expedia ils vont trouver une alternative peut ĂȘtre riad sidi ayoub le lendemain d alternative Ă  l aeroport de marrakech aucune ... et en plus le gerant du riad pour ne pas me rembourser et c'est ca le pompom a dit : Nous revenons vers vous suite Ă  votre demande de remboursement de votre rĂ©servation d'hĂŽtel Expedia au riad haj thami Suite Ă  votre requĂȘte, nous regrettons de vous informer que l'hĂŽtel refuse le remboursement pour votre rĂ©servation. Ce dernier nous informe que l'hĂŽtel est ouvert mais que ne vous ĂȘtes pas prĂ©sentĂ©s. Nous sommes dĂ©solĂ©s mais nous sommes dans l'obligation de respecter la dĂ©cision de l'hĂŽtel et ne pouvons donner une suite favorable Ă  votre demande. depuis expedia a fait des recherches prouvant ma bonne foi et j'attends le remboursement !!!quelle mauvaise fois ce gerant que j'ai appelle a plusieurs reprises a marrakech et qui Ă©tait toujours aux abonnes absent ..pas lĂ  le patron ....pas lĂ !!!!
Stayed 3 nights in Dec 2017