6/10 Okay
Masumi
Travelled with group
26 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities
Riad was lovely. Men staff, not so much. We wished we would've been greeted by the woman (possibly owner) upon arrival, the way she so warmly greeted us upon checkout. We failed to get her name. She was absolutely wonderful. Our first impression at checkin, left an unsatisfactory-lasting one. Man at front desk wasn't very friendly..wanted to "hold" our passports. We informed him, our passports go where ever we go. We felt like children heading out for the day. Questions of when we were coming, going and where to and how long befofe we would return. Walls were paper thin. A phone call, in your own private room, was apparently a disturbance to other's. You could hear a person speak, sneeze, cough in the next room. We went to dinner and returned. Once back at the Riad, we were told, next time we head out, to tap with our finger and not use the door knocker on the door.(To gain access) They must let you in and out each time you come and go. We were also told people were sleeping and to be quiet. We felt like we had to whisper. Tip toe to our room and whisper once there. We had a cheerful moment of laughter in our private room and someone came and banged on our door. This all made for an unpleasant stay during a celebatory vacation. This was our least favorite part of the trip. This was our second time to Morocco. Unfortunately, we won't ever return to this establishment for the future. We feel badly submitting a review like this, especially since we were so excited to stay here.