Margate Luxury Accommodation

I stayed three nights at this hotel, my first experience with a “Hampton”, and the overall impression was mixed. The staff were consistently friendly and appeared to support both reception and breakfast service on rotation. Breakfast offered a good range of options, though used plates were sometimes removed before guests had fully finished eating, which I found bizarre. My room was a twin on the first floor above the dining area, with a sealed window facing a fenced-off pavement area, likely designed to prevent access to the glass roof below. Not an issue for me. However, three issues affected my stay, two of which were resolved promptly: - Housekeeping forgot to replace mugs and glasses on one day. - The air-con control panel repeatedly kept restarting itself overnight, lighting up the room despite being switched off. The most significant issue however was the fresh-air fan above the door emitting a humming/buzzing noise continually - it could not be turned off without using the master switch, which also cuts power to bedside and bathroom lights. As a result, guests must choose between sleeping with noise or navigating the room in darkness if the master switch is off - options that are neither comfortable nor safe. A receptionist mentioned this was a known issue without a current fix - it’s surprising to hear given that even budget hotels nowadays have got better ventilation systems in place. An upgrade well overdue? Overall, I expected more from Hampton by Hilton.

Very clean, only downside was the floor was super creaky walking around. Staff lovely.

This is an excellent hotel Jodie is a most accommodating and friendly manager. All staff are excellent.

Lovely stay, friendly staff, cosy hotel

Good hotel, much better than our last stay! Barman was excellent.

Very pleasant hist and nice room