Hilton Garden Inn Mardin

5.0 star property

Room options

View all photos for Classic Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Classic Room, 1 Queen Bed

8.0 out of 10
Very good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, soundproofing

Room, 2 Single Beds

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, soundproofing

Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, soundproofing

Room, 1 Queen Bed, Accessible

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 King Bed (Connecting Rooms)

Minibar, in-room safe, desk, soundproofing

Family Room, 1 King Bed (Connecting Rooms)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Mardin

With a stay at Hilton Garden Inn Mardin in Mardin (Artuklu), you'll be within a 5-minute drive of Mardian Mall AVM and Kirklar Kilisesi. .This luxury hotel is 1.5 mi (2.3 km) from Kasımiye Medresesi and 1.7 mi (2.7 km) from Latifiye Mosque.

What's nearby

  • Mardian Mall AVM - 6 min walk - 0.6 km
  • Mardin Museum - 18 min walk - 1.5 km
  • Mardin Castle - 3 min drive - 2.6 km
  • Great Mosque of Mardin - 3 min drive - 2.6 km
  • Kasımiye Medresesi - 3 min drive - 2.2 km

Getting around

  • Mardin Station - 9 min drive
  • Mardin (MQM) - 13 min drive

Restaurants

  • ‪Köz Döner - ‬2 min walk
  • ‪İkizler Pişirim Evi - ‬2 min walk
  • ‪Ehlitat Künefe - ‬1 min walk
  • ‪Artukbey - ‬3 min walk
  • ‪Dostlar Urfa Sofrası - ‬1 min walk

About this property

Hilton Garden Inn Mardin

Luxury hotel with a full-service spa and a restaurant
Hilton Garden Inn Mardin offers 162 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LCD televisions come with premium digital channels. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
Make yourself at home in one of the 162 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Bathrooms have bathtubs and toothbrushes and toothpaste. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Hilton Garden Inn Mardin has a restaurant on site.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • Full-service spa

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2011
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Property Registration Number 11967

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Hilton Garden Inn Hotel Mardin
Hilton Garden Inn Mardin
Mardin Hilton Garden Inn
Hilton Garden Inn Mardin Hotel
Hilton Garn Inn Mardin Hotel
Hilton Garden Inn Mardin Hotel
Hilton Garden Inn Mardin Mardin
Hilton Garden Inn Mardin Hotel Mardin

Hilton Garden Inn Mardin Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 318 out of 740 reviews
Rating 8 - Good. 223 out of 740 reviews
Rating 6 - Okay. 100 out of 740 reviews
Rating 4 - Poor. 56 out of 740 reviews
Rating 2 - Terrible. 43 out of 740 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Shafqat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights staff very nice clean not good
Stayed 2 nights in Oct 2025

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Murat

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
t looks like a place where truck drivers stay, with the standards of a three-star hotel. The rooms have an overwhelming smell of cigarettes, resembling a three-star Holiday Inn hotel
Stayed 2 nights in Feb 2025

4/10 Poor

Murat

Stayed 1 night in Feb 2025

6/10 Okay

Murat

Disliked: Amenities
The rooms smell like cigarettes, and even in non-smoking rooms, the cigarette odor comes through the ventilation. At certain times, it feels like a four-star roadside hotel. The staff is limited.
Stayed 2 nights in Feb 2025

4/10 Poor

SAAD

Stayed 2 nights in Jan 2025

10/10 Excellent

Nabil

Stayed 3 nights in Jul 2024

4/10 Poor

Sabika

Travelled with partner
I didn't like living in it, but soap on the laundry, shampoo and poet are hanging on the wall. And breakfast buffet is very few options
Stayed 2 nights in May 2024

8/10 Good

Meyranie

Travelled with family
Liked: Cleanliness, amenities
We had a lovely stay. Breakfast was okay. But definitely worth the stay.
Stayed 2 nights in May 2024

10/10 Excellent

Frances

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Muzahir

Stayed 1 night in May 2024

10/10 Excellent

Erhan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine except the Wifi connection which was unreliable and slow. 😊 We hope it can be resolved
Stayed 1 night in May 2024

6/10 Okay

Rashed

Stayed 1 night in Mar 2024

4/10 Poor

Omar

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The shower was not working, there were no wipes, no blow-dry
Stayed 1 night in Mar 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything is great.

Everything is great. But need a car/taxi to get the old town.
Stayed 2 nights in Dec 2021

6/10 Okay

David

Travelled with group
Liked: Cleanliness
The room was disappointing for a Hilton. The bathroom was fine and the bed comfortable but neither the refrigerator nor the a/c worked in my room, and the Internet was so slow and intermittent that it was practically unusable. The room furnishings looked tired.
Stayed 1 night in Nov 2021

8/10 Good

Tony

Travelled with family
Liked: Cleanliness
They didn’t have enough cleaning items
Stayed 1 night in Oct 2021

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great option outside of old town

After staying a couple of nights in the old Mardin, we were thankful to have a big of space and a really comfortable bed. We had a 1 bedroom suite that we used for our family and it was perfect. The staff was wonderful and helped us with whatever we needed.
Stayed 3 nights in Oct 2021

4/10 Poor

Selami

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2021

6/10 Okay

Nezar

Travelled with group
Liked: Room comfort
Disliked: Property conditions & facilities

From restaurant balcony

Stayed 1 night in May 2021

4/10 Poor

Reginaldo

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Disappointing management

At breakfast, you can see at kitchen, people removing mask to work! İ got covid 8 weeks ago and difficult to say, but İ was very careful. Possible İ got from a restaurante where workers don’t care about been the instrument to kill someone. İ was by to die! Weeks at hospital in isolationsufferingbrcause poor management as Hilton has tha can’t compliance with regulations in place, İ’m ok now and protected, but how many will suffer because poor management that can not control process and keeping supporting talks but without walking? Sad! Disapointing!
Stayed 2 nights in Nov 2020

4/10 Poor

Ali

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2019

8/10 Good

Merve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Hameed

Stayed 3 nights in Dec 2019