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ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

2.5 star property

Photo gallery for ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

Exterior
Standard Twin Room
Dining
Loft, 1 Double Bed
Standard Double Room, 1 Double Bed

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk

Explore the area

View map
Located in Palm Rock, 6060 R Palma, Makati, NCR, Makati, 1210
  • Place, Makati Museum
    ‪3 min walk‬
  • Place, Power Plant Mall
    ‪5 min walk‬
  • Place, Century City
    ‪9 min walk‬
  • Airport, Manila (MNL-Ninoy Aquino Intl.)
    ‪16 min drive‬

Room options

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About the area

Makati

Located in Makati (Makati Downtown), ZEN Premium near Rockwell Makati (ZEN Safety Assurance) is within a 15-minute drive of Newport World Resorts and U.S. Embassy. .This hotel is 5.8 mi (9.4 km) from City of Dreams Manila and 8.1 mi (13 km) from SM North EDSA.

What's nearby

  • Pasig River - 2 min walk - 0.2 km
  • Makati Museum - 3 min walk - 0.3 km
  • Power Plant Mall - 5 min walk - 0.4 km
  • Century City - 9 min walk - 0.8 km
  • Makati City Hall - 12 min walk - 1.0 km

Getting around

  • Boni Avenue Station - 3 min drive
  • Manila Paco Station - 7 min drive
  • Ninoy Aquino Intl. Airport (MNL) - 30 min drive

Restaurants

  • ‪Ooma - ‬7 min walk
  • ‪harlan + holden coffee - ‬7 min walk
  • ‪Kaya - ‬7 min walk
  • ‪Mamou too! - ‬9 min walk
  • ‪A Mano - ‬9 min walk

About this property

ZEN Premium near Rockwell Makati (ZEN Safety Assurance)

ZEN Premium near Rockwell Makati (ZEN Safety Assurance) offers 26 accommodations with air conditioning. Flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access.

Make yourself at home in one of the 26 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided.
At ZEN Premium near Rockwell Makati (ZEN Safety Assurance), enjoy a satisfying meal at the restaurant. Local cuisine breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
ZEN Premium near Rockwell Makati (ZEN Safety Assurance) has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 11:00 AM for a fee: PHP 245 for adults and PHP 245 for children
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • No housekeeping service

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Shower

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: PHP 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately PHP 245 for adults and PHP 245 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

ZEN Premium Rockwell Makati Hotel

ZEN Premium Rockwell Hotel

ZEN Premium Rockwell Makati

ZEN Premium Rockwell

ZEN Premium near Rockwell Makati

ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Hotel

ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Makati

ZEN Premium near Rockwell Makati (ZEN Safety Assurance) Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 68 reviews
Rating 8 - Good. 20 out of 68 reviews
Rating 6 - Okay. 14 out of 68 reviews
Rating 4 - Poor. 6 out of 68 reviews
Rating 2 - Terrible. 2 out of 68 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Ranlie

Stayed 1 night in Mar 2020

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Well, I am not quite sure in who's mind setting up a hotel next to a High School was a grand idea. If you are going to book the suite, expect no to be able to go to sleep in peace between 6am and 7pm M-F. The room is nice but it is all taken away by the noice and bells.
Stayed 3 nights in Feb 2020

8/10 Good

Marvin, California

Liked: Cleanliness
The check-in process was too long... went on and on about the location, guest rules etc - unlike other hotels where they ask for ID and they give you keys - I was tired and just wanted to relax - I didn't even remember most of what I was told. The room they gave me at first didn't have hot water, broken bath/sink fixtures, low water pressure and a broken TV. After complaining, they moved me to another room which was much better. The guard stationed at the front of the hotel was not of much help - my hands were full of luggage and he would just sit in his chair and not even help open the door. Staff was quick to help when asked for something though.
Stayed 11 nights in Jan 2020

10/10 Excellent

Mads

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

CHARLES

Stayed 6 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2019

10/10 Excellent

HannahG, Quezon city

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a big room and very comfortable place to stay. And very accesible to all places.
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great quick stay @ ZEN Premium

Quick trip to Manila/Makati area for work and catching up with friends. The location is excellent - right behind Rockwell, Power Plant Mall etc. Excellent value for money vs other area hotels and is situated in a low key typical Manila neighborhood.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff are fine , we didn’t like is the smell coming from the rest room, that’s why most of the our days we didn’t stay .
Stayed 23 nights in Oct 2019

8/10 Good

Nicholas J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The elevator was out the entire time I was there which is a negative. An older person or someone with a severe disability would have been in a bind. Elevator should’ve been fixed right away, it is a key service item. The fact it was not fixed over a few days quite honestly is unacceptable. Also would have been nice if there is a security box in the room but there was none.
Stayed 2 nights in Nov 2019

6/10 Okay

Arno

Liked: Room comfort
Stayed 5 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

4/10 Poor

Leon

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

8/10 Good

Olav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

This one I like

Top service, low price. I will be back
Stayed 4 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities

Good accomodation for budget travellers

Good location with convenient amenities nearby, i.e. convenience store, self-service laundry and major malls within walking distance. Great value for money. Water dispenser and coffee available. However, some rooms maybe windowless, toilet exhaust fan needs to be fixed so if the room smells immediately inform staff (we stayed a few days only so was not able to inform them till we were leaving.) Staff was very helpful and friendly. Overall a good place especially for business people or travellers on a budget.
Stayed 2 nights in Jul 2019

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place only draw back ELEVATOR didn't WORK had to take my luggages down the stairs... had to ask for a blanket...gates closes at midnight... place was difficult to find.. Staff were nice!
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

It was okay.

Location is great! The shampoo pump isn't working though.
Stayed 1 night in Jun 2019

4/10 Poor

TBS, Japan

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bed sheets and towels were very dirty with stains on them. On the other hand the staff were polite and courteous. Even though recently renovated the property condition/safety is questionable. Overall, if given the choice I wouldn't stay again.
Stayed 14 nights in May 2019

8/10 Good

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Amelia

Liked: Cleanliness

Moderately clean.

The place was clean and the room was spacious. There was a minor lighting issues (broken bulbs), no cable, and poor wifi which was not addressed during our three night stay. Also, the bed was a bit small and stiff (I'm 5'2, 115 lb and my bf is 6'0, 205 lb ) However, the location is great as its walking distance to Power Plant Mall. Would not necessarily stay again but overall had a good stay. Reception was always kind and accommodating.
Stayed 3 nights in May 2019

6/10 Okay

Verified traveller

Stayed 1 night in May 2019

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
As you get off the elevator it is really smelly, like there’s a dead rat. We told the front desk, was told that the management was notified before, Secondly around 2:30am, fire alarm went off.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities
We liked everything except the noise from the water pumps, air compressor for the air conditioner. We had to change rooms at 12:30 am. We were told we would be compensated but never were. The staff is what kept us there. They were the best we encountered from any hotel in any country we have been in. Very personable and caring.
Stayed 2 nights in Apr 2019