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Big Hotel

3.0 star property

Photo gallery for Big Hotel

Interior detail
Building design
Meeting facility
Garden
Business Suite

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Parking included
  • Housekeeping

Explore the area

View map
A. Seno St., Mandaue, 6014
  • Place, SM City Cebu
    ‪3 min drive‬
  • Place, Ayala Center
    ‪5 min drive‬
  • Place, Waterfront Cebu City Casino
    ‪6 min drive‬
  • Airport, Cebu (CEB-Mactan - Cebu Intl.)
    ‪10 min drive‬

Room options

View all photos for Business Suite

Business Suite

Business Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Executive Room

Executive Room

Executive Room

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Mandaue

With a stay at Big Hotel, you'll be centrally located in Mandaue, a 3-minute drive from SM City Cebu and 7 minutes from Magellan's Cross. .This hotel is 2.9 mi (4.7 km) from Ayala Center and 3.1 mi (4.9 km) from Waterfront Cebu City Casino.

What's nearby

  • City Time Square - 2 min walk - 0.2 km
  • J Centre Mall - 15 min walk - 1.3 km
  • SM City Cebu - 3 min drive - 2.6 km
  • Ayala Center - 5 min drive - 3.3 km
  • Waterfront Cebu City Casino - 6 min drive - 3.3 km

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 22 min drive

Restaurants

  • Big Hotel Kitchen & Bar
  • ‪Hukad - ‬2 min walk
  • ‪Street Yard - ‬3 min walk
  • ‪Cebu‘s Original Lechon Belly - ‬1 min walk
  • ‪David's Tea House - ‬1 min walk

About this property

Big Hotel

Hotel with free parking, near SM City Cebu
Big Hotel offers 143 air-conditioned accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with cable channels. Bathrooms include showers and bidets.

This Mandaue hotel provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 143 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and bidets. Conveniences include desks and complimentary bottled water, as well as phones with free local calls.
Make use of convenient amenities, which include complimentary wireless internet access and a banquet hall.
For lunch or dinner, stop by B/G Restaurant, a restaurant that specializes in local cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
B/G Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 350 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • B/G Restaurant

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk (119 centimetre high)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 800 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately PHP 350 per person
  • Rollaway bed fee: PHP 800 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

BIG Hotel Mandaue
BIG Mandaue
Big Hotel Hotel
Big Hotel Mandaue
Big Hotel Hotel Mandaue
Stay at BIG Hotel Mandaue

Big Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 60 out of 210 reviews
Rating 8 - Good. 93 out of 210 reviews
Rating 6 - Okay. 36 out of 210 reviews
Rating 4 - Poor. 10 out of 210 reviews
Rating 2 - Terrible. 11 out of 210 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diomedes

Stayed 16 nights in May 2025

4/10 Poor

Richard, Carlsbad

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in May 2025

2/10 Terrible

Hock soon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very poor service

Stayed 3 nights in May 2025

8/10 Good

Tormod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Richard, Carlsbad

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

4/10 Poor

koom

Stayed 8 nights in Feb 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities

Big hotel

Hotel very good needs to have fridge and safe in room, rooms on front very noisy from main road, breakfast exalent would definitely stay again but request room at rear.
Stayed 1 night in Jan 2025

4/10 Poor

Nino Jollan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
noisy
Stayed 1 night in Nov 2024

6/10 Okay

Chia Ching

Liked: Staff & service
Next to a noisy road, even at night
Stayed 3 nights in Jul 2024

2/10 Terrible

Randy

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room dusty and poor bathroom light.
Stayed 1 night in Jul 2024

10/10 Excellent

James

Stayed 3 nights in Jul 2024

10/10 Excellent

Gresilda

Stayed 2 nights in Jul 2024

8/10 Good

Imelda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 3 nights in Jun 2024

8/10 Good

Imelda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is accessible , walkable, and the hotel itself is ok !
Stayed 1 night in Jun 2024

10/10 Excellent

Maria

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, and nice hotel. Very likely to stay again if will be going to Cebu in the future.
Stayed 4 nights in Jun 2024

6/10 Okay

Melissa, Rochester

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Adequate for a night’s stay
Stayed 1 night in May 2024

10/10 Excellent

marc

Stayed 2 nights in Feb 2024

2/10 Terrible

Nathaniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jan 2024

8/10 Good

Marian

Liked: Staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Doug

Travelled with family and small children
Liked: Staff & service, amenities
Very nice!!
Stayed 1 night in Dec 2023

10/10 Excellent

Dennus

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, close to both appointments and the breakfast was great.
Stayed 1 night in Oct 2023

8/10 Good

Rocky, Cibolo

Liked: Cleanliness, property conditions & facilities
Check in and check out are time consuming
Stayed 2 nights in Sep 2023

8/10 Good

SU

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Sep 2023

10/10 Excellent

Arianne Share, Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel near the park mall lots of restaurants… not so far in the airport also
Stayed 1 night in Sep 2023

6/10 Okay

Eduardo, Hurst

Travelled with group
Disliked: Property conditions & facilities
Great value for location, very noisy if you sleep close to main street. Needs maintenance, basics. Paint. Better cleaning! Replacing or fixing faucets. Food delicious. Great service at front desk and food area ! Would return, just request a room away from street @
Stayed 3 nights in Sep 2023