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Hello Hotel

3.5 star property

Photo gallery for Hello Hotel

Breakfast, lunch and dinner served
Lobby sitting area
Double Room | View from room
Property entrance
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View map
267 East Lancashire Road, Manchester, England, M27 0AA
  • Place, Swinton and Pendlebury Leisure Centre
    ‪18 min walk‬
  • Place, Contact Theatre
    ‪6 min drive‬
  • Place, Paintball HQ
    ‪6 min drive‬
  • Airport, Manchester (MAN)
    ‪20 min drive‬

Room options

View all photos for Double Room

Double Room | View from room

Double Room

9.0 out of 10
Wonderful
(60 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

Twin Room | View from room

Twin Room

9.0 out of 10
Wonderful
(24 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room

Family Room | View from room

Family Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 2 Single Trundle Beds

View all photos for Disabled Double Room

Disabled Double Room | Bathroom

Disabled Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Manchester

With a stay at Hello Hotel in Manchester, you'll be within a 10-minute drive of Salford Quays and Trafford Centre. .This hotel is 5.6 mi (9 km) from Old Trafford and 7.5 mi (12.1 km) from Etihad Stadium.

What's nearby

  • Swinton and Pendlebury Leisure Centre - 18 min walk - 1.5 km
  • St. Augustine's Church - 4 min drive - 3.4 km
  • Contact Theatre - 6 min drive - 3.7 km
  • Paintball HQ - 6 min drive - 2.7 km
  • Old Trafford - 10 min drive - 8.7 km

Getting around

  • Ladywell Tram Stop - 5 min drive
  • Swinton Station - 19 min walk
  • Manchester Airport (MAN) - 27 min drive

Restaurants

  • ‪Subway - ‬5 min walk
  • ‪The Wobbly Stool - ‬18 min walk
  • ‪Albert's Worsley - ‬1 min walk
  • ‪White Swan - ‬5 min walk
  • ‪The Swinton Hop House - ‬16 min walk

About this property

Hello Hotel

Hello Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Stay in one of 27 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
At Hello Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. A complimentary on-the-go breakfast is served on weekdays from 7 AM to 9 AM.
Featured amenities include a 24-hour front desk, luggage storage, and ATM/banking services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served between 7 AM and 9 AM on weekdays.
Onsite venue - This fine-dining restaurant serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available 7 AM to 9 AM on weekdays and 8 AM to 10 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property is also known as

Hello Hotel Swinton
Hello Swinton
Hello Hotel Manchester
Hello Manchester
Hello Hotel Hotel
Hello Hotel Manchester
Hello Hotel Hotel Manchester

Hello Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 488 out of 948 reviews
Rating 8 - Good. 330 out of 948 reviews
Rating 6 - Okay. 92 out of 948 reviews
Rating 4 - Poor. 23 out of 948 reviews
Rating 2 - Terrible. 15 out of 948 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Alex

Stayed 3 nights in Dec 2025

10/10 Excellent

Jade

Stayed 1 night in Dec 2025

6/10 Okay

Neil

Liked: Cleanliness, staff & service
The room was functional, although little tired looking. The 3 stars is about right. The traffic noise was a problem when trying to sleep as it next to a main road. Th staff were friendly and helpful. The hotel was close to bus routes into Manchester which was vey useful.
Stayed 2 nights in Dec 2025

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Ok…. Nice staff. But dated. Uncomfortable bed and pillow. Very poor breakfast selection. Worth £60 a night. Not £100. Wouldn’t stay again.
Stayed 1 night in Dec 2025

8/10 Good

Nikeisha

Travelled with family
Liked: Staff & service
Staff were very friendly and helpful, parking onsite. Pillows were very hard and the bath was missing a handle and cealent wasnt very pleasant. Other than that it was a clean room, well heated
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Stayed 1 night in Nov 2025

8/10 Good

F J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is modern, with a very nice restaurant, Albert's, next door. But Albert's doesn't do breakfast, which is why I've given a low score - Hello gives you a 'grab & go' breakfast, which was OK, but not great. However I cannot fault the cleanliness of my room or the bathroom; all the staff I met were very pleasant, and I would stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the hotel after a late flight into Manchester. Easy check in with a friendly receptionist. Room was a great size. Tea and coffee facilities were good. Free bottles of water was appreciated. The bathroom was a good size and towels were great quality. Would recommend!
Stayed 1 night in Nov 2025

10/10 Excellent

George Francis

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean ,and staff friend,ey and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities
Really warm welcome
Stayed 1 night in Nov 2025

6/10 Okay

Roseanne

Business traveller
Liked: Cleanliness, staff & service, room comfort
The bed was comfy and the windows pretty soundproofed. There was a decent selection of tea/coffee/hot chocolate in the room and two bottles of water, along with a mini fridge. Staff all helpful and friendly, cannot fault them. The hotel was a bit tired in general, there were a few hairs in the bath which I picked out, and some orange staining on one towel. The door to the room/lock felt flimsy and like it could have opened with a big shove. The adjacent restaurant served food but the burger was a bit burnt in all honesty and yet the chips were underdone. The hotel could put slightly nicer toiletries in the room. Overall I would stay again if visiting the same area without a car due to the convenience this hotel offered - close to bus stop. If looking for anything fancy I would go elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Joanna

Stayed 2 nights in Nov 2025

6/10 Okay

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and welcoming but the rear car park was noisy due to deliveries throughout the night. If we stay again we would request an upper floor room away from the stores.
Stayed 1 night in Nov 2025

8/10 Good

ZOE

Liked: Cleanliness, staff & service, room comfort
Room was clean, bed and pillows comfortable, heating was good as it was so cold. Staff friendly. Breakfast quick on the go. Rooms are dated, shower had some mould round the tiles and only other complaint was that we asked for the hand soap to be refilled and it wasn’t.
Stayed 2 nights in Nov 2025

10/10 Excellent

Dale

Stayed 1 night in Nov 2025

8/10 Good

Brian

Business traveller
Liked: Cleanliness, staff & service
Good value for money
Stayed 4 nights in Sep 2025

6/10 Okay

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Good value for money and lovely staff
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff on reception, room was very clean appreciated being able to turn heating off as most hotels have it set and it can be unbearable. This hotel has everything you need for a short stay and loads of free parking which is a big plus I would not hesitate to return
Stayed 1 night in Nov 2025

10/10 Excellent

Benita

Liked: Cleanliness, amenities, property conditions & facilities
Fast and efficient. Nothing too much trouble
Stayed 2 nights in Nov 2025

10/10 Excellent

Bill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant and my room was immaculate
Stayed 2 nights in Nov 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service from reception staff and the grab and go breakfast is a nice touch. Very comfortable room and spacious. Ample parking. Very good value for the price paid. Only criticism is the guest wifi which is weak and unreliable.
Stayed 1 night in Nov 2025

6/10 Okay

Ken Chi Kwan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very nice and helpful. The floor carpet look dirty
Stayed 1 night in Oct 2025

10/10 Excellent

Ned

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff, very clean and a lovely breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fine for the amount of time we spent in the room
Stayed 1 night in Oct 2025

6/10 Okay

Jayne

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

It's ok

It was ok, clean and the staff were helpful but it's very basic and not great value for money. We chose to eat in the attached restaurant rather than the hotel breakfast, where you get 20% discount.
Stayed 1 night in Oct 2025