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Dessole Dolphin Bay Resort – All Inclusive

4.0 star property

Photo gallery for Dessole Dolphin Bay Resort – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Buffet
Billiards
Sports facility
Poolside bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All-inclusive
  • 24/7 front desk
  • Breakfast included
  • Spa
  • Pool

Explore the area

View map
Melinas Merkouri 1, Ammoudara, Malevizi, Crete Island, 71414
  • Heraklion Town Hall
    ‪8 min drive‬
  • Heraklion Archaeological Museum
    ‪9 min drive‬
  • Heraklion Port
    ‪10 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪13 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 4 Twin Beds

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About the area

Malevizi

When you stay at Dessole Dolphin Bay Resort – All Inclusive in Malevizi, you'll be on the beach, within a 10-minute drive of Heraklion Port and Heraklion Archaeological Museum. .This all-inclusive property is 7.6 mi (12.2 km) from Palace of Knossos and 1.1 mi (1.8 km) from Ammoudara Beach.

What's nearby

  • Ammoudara Beach - 19 min walk - 1.6 km
  • Historical Museum of Crete - 8 min drive - 7.3 km
  • Heraklion Town Hall - 8 min drive - 7.6 km
  • Heraklion Archaeological Museum - 9 min drive - 8.0 km
  • Heraklion Port - 10 min drive - 8.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Πετούσης (Petoussis Restaurant) - ‬10 min walk
  • ‪Poolbar @ Marilena Hotel - ‬3 min drive
  • ‪Restaurant @ Marilena Hotel - ‬3 min drive
  • Kooba
  • ‪Oregano - The Grill Project - ‬4 min drive

About this property

Dessole Dolphin Bay Resort – All Inclusive

Family-friendly property on the beach, with 2 outdoor pools
Dessole Dolphin Bay Resort – All Inclusive offers 259 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to furnished balconies or patios. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a waterslide, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Aegeo Spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body scrubs. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 259 air-conditioned rooms featuring refrigerators and LCD televisions. Rooms have private furnished balconies or patios. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, outdoor tennis courts, and a waterslide. Additional amenities at this Mediterranean property include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Satisfy your appetite with local and international cuisine at Main Restaurant Minos, one of the property's 2 restaurants. Relax with a refreshing drink from the bar/lounge or one of the 2 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Limited parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Main Restaurant Minos - This poolside buffet restaurant specializes in local and international cuisine and serves lunch and dinner.
Beach Tavern Pasiphae - This poolside theme restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

Buffet meals, snacks, and select beverages included
Limited gourmet or à la carte dining

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Tennis
Volleyball

Entertainment

Onsite entertainment and activities

Languages

English, French, German, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Beach Tavern Pasiphae
  • Main Restaurant Minos

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Sauna
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed during the winter season.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1039K014A0009000

We should mention

Cash transactions at this property cannot exceed EUR 500, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to October
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Dessole Dolphin Bay Resort Malevizi
Dessole Dolphin Bay Resort All Inclusive
Dessole Dolphin Bay Malevizi
Dessole Dolphin Bay All Inclusive Malevizi
Dessole Dolphin Bay Resort All Inclusive Malevizi
Dessole Dolphin Bay All Inclusive
ssole Dolphin Inclusive Malev
Dessole Dolphin Bay Resort – All Inclusive Malevizi

Dessole Dolphin Bay Resort – All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 19 out of 63 reviews
Rating 8 - Good. 28 out of 63 reviews
Rating 6 - Okay. 11 out of 63 reviews
Rating 4 - Poor. 5 out of 63 reviews
Rating 2 - Terrible. 0 out of 63 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really liked the hotel facilities. Food was really good, especially breakfast, and meat and desserts were delicious. Also had drinks on tap all day eg soft drinks and coffee. Staff were really helpful and efficient. Also area around the hotel was nice with several interesting shops and cafes in close proximity. Easy to get to and from Heraklion via buses 1 to Heraklion and 6 back to the hotel. Both stops very close to the hotel. Its a very interesting city. Also really close proximity to the beach, just past the bar. I'd definitely recommend staying here.
Stayed 4 nights in Apr 2025

4/10 Poor

YI

Disliked: Property conditions & facilities, room comfort

Very basic hotel. Good for families not couples.

Room is very basic. Hard and uncomfortable bed. Only 1 pillow on each side. Pool and facilities are actually not bad but it was very chaotic with tons of children running around. Buffet offered very unauthentic cheap food so we did not really eat there despite paying for all inclusive. The dining hours are very fixed. Anything with decent quality, such as a frappe, costs premium surcharge. Service was just OK. Positive: 1. free and abundant parking onsite (very useful since we rented a car to explore the island) 2. It is on the beach. Not the nicest beach on Crete, but still a good beach with a few tavernas and walking distance to a few more places on the street side. Chairs are full during the day but emptied out during dinner time. Overall it was a great place to lay our heads but I did not feel like I was in Crete. It’s great for families though, not so much for romantic couple trip.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Property is charming and most of the staff are wonderful. Lots of food, drinks and fun things to do. However, I had a scary experience with one of their staff members
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Stayed 6 nights in Sep 2019

6/10 Okay

Verified traveller

Stayed 7 nights in Jun 2019

10/10 Excellent

Lys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a pleasant trip for me! Staff was friendly overall, free sodas, coffee and water. The included drinks were always clear on the menu. The meals were always good and the pools were clean. Having the beach access was a plus as well! My room was surprisingly big and had a large balcony which was so nice to relax in. Shower pressure was great! There were quite a few mixed drinks included, plus a local beer and wine. Other mixed drinks were extra, but I stuck with the included ones as that was enough variety for me! Thank you for the great stay, which I could have been there longer!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel to stay at. Lots of entertainment- bbq night was excellent. Staff were very helpful and friendly. Would say more 3* than 4* because of bathrooms- shower curtains and no individual toiletries just a soap pump on the wall are more 3* than 4. The reason I wouldnt stay here again is that friom the beach the view of the nearby power station and the smoke it was producing wasnt the best Greek view we have had. .
Stayed 4 nights in Jun 2018

6/10 Okay

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The resort is very nice. Very clean, the bungalows are charming, clean, comfortable and quiet, the beach is very nice. You will really enjoy your stay as long as you DO NOT EAT HERE. The food is abominable and there are only a handful of drinks included in the "all inclusive" program. Walk a few hundred meters outside the gate and there are lots of nice, reasonably priced restaurants and tourist shops. We particularly liked uncle George's tavern for dinner but whatever you do, do NOT eat at the resort.
Stayed 3 nights in May 2018

10/10 Excellent

nick

Liked: Cleanliness, staff & service, property conditions & facilities

good value

very reasonably priced so good value. food was good for buffet style eating. food was exceptional at the tavern. right on the beach
Stayed 7 nights in May 2018

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

I stayed here for one night. It was very cheap and nice for what I got. The food was all great, drinks were decent, and the beach and pool area was very nice. Would recommend for a night or too, but probbably not for more than a week as there is not enough to do.

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort

Nice hotel..did not get a double bed

Hotel overall good for family’s room no tissues or earbuds etc...tidiness very poor.food was almost the same everyday.
Stayed 3 nights in Sep 2017

10/10 Excellent

Irene , Boston, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel, Awful Wi-Fi

Stayed there 16-26 of September, 2017 with family.The hotel left an excellent impression. The beach is very good, the food was great. The premises were in very good condition. The location is very good- you can get to Heraklion by bus in 15 minutes. The only one drawback was Wi-Fi. Auwul! Shows full signal and I couldn't even get to Skype. It was important to me and my family and made me to spend extra money on communications.
Stayed 10 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Ideal for families. Good beach, nice pool and water slides were a bonus!
Stayed 5 nights in May 2017

8/10 Good

RP, York

Liked: Staff & service

Nice all inclusive resort.

Great staff, good food, nice pool and grounds. Rooms are a little worn and could use a facelift but were comfortable and nothing was wrong, just a bit worn (e.g. Bathroom caulking was wearing). One real downside as I was traveling with teens was the wifi was pretty poor, which disappointed them, but maybe not a bad thing on a vacation. :-)
Stayed 3 nights in May 2017

6/10 Okay

Verified traveller

Poor

Rooms are small, beds aren't comfortable and no proper duvets given, just a sheets. I understand that it's hot but 4stars hotels do provide a good bedding. Not in this case. Shower was extremely small And water flooded the whole bathroom when takin it. Shower curtains were all yellow from dirt and smelled bad. Food was disappointing, rice always undercooked, same as fish and potatoes. Not coincidently as same story repeated itself every day. So I could say that there was loads of food but not much quality to it. The only good food you'd get was in a pool tavern, where you could get fresh scewers and kebab every day. Animation team is quite weak as there wasn't much entertainment prepared, especially for rainy days. We've been to many all inclusive resorts and from experience I could say that preparation is minimalistic. What saved our trip is great slides by the pool and that hotel is located right by the sea, where we've spent most of our time. At the bars there's only very few spirits to chose from, if wanted something different there's €5 charge for each spirit, which was new and unusual to us. Oh yeah, coffee is free from the machines which usually had a problems(no milk, overheating, overpooring..) , if wanted proper espresso there's €2 charge. And finally majorly advertised sauna, hot tub And massages! It's not inclusive in the hotel price, massages are something like €180, but as been told we will make you discount and do it for 130 :))) no thank you :))
Stayed 7 nights in May 2017

8/10 Good

Elulu, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good stay overall

Enjoyed the stay overall. Very good location next to the beautiful beach.

8/10 Good

Kerri, Blantyre, Malawi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for families

Our family thoroughly enjoyed our time here. My husband and I relaxed, whilst our daughter loved the water slides, swimming pools and beach. I would on highly recommend it for family holidays, but probably not a first choice for those who do not have kids in tow. The staff were highly efficient and friendly on the whole. The staff at the mini club were very friendly and involved and always making sure the children were entertained and happy. We arrived at the hotel before check in time, but were checked in with a smile and allowed to use all facilities until our room was ready. Yes, the food is repetitive like at all resorts of this type, but perfectly adequate and of. A good standard. Our only compliant in the main restaurant is that cutlery an plates are whipped away extremely quickly if you pause while eating... Our room probably had the best view in the whole hotel and was comfortable. It was in the email hotel block, so unable to comment on garden rooms. Unfortunately it was noisy when there was a disco at the wine bar ( not every night luckily). For those looking for an authentic Greek cultural holiday,this hotel is probably not for you. But if you want to relax while your kids have fun, this is a great choice on the beach, within easy walking distance to shops and restaurants and right on the bus route to Heraklion town.

8/10 Good

Ali, Izmir, Turkey

Liked: Cleanliness, staff & service, room comfort

Carefree stay

Other than the watery cold drinks, ww didn't have any trouble at all. I want to thank Mr. Vasillakis, the hotel manager for his effort for our comfort.

8/10 Good

MALA, izmir, Turkey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with nice facilities.

We really enjoyed our time at the hotel.The hotel manager, Mr. Vasillakis is great man. The only dissappointing thing about the hotel is the quality of the all cold drinks. They are all noname tasteless products.

8/10 Good

Dogbum, UK

Liked: Cleanliness, staff & service, property conditions & facilities

Worth the money.

We booked two weeks in mid august 2015 for two adults and a five year old child for £1530 so I can't complain. It's a four star, which if you are familiar with how a hotel gets its stars it's right for this hotel. Entertainment (animation) staff are excellent, the restaurant staff and room staff are also good. Cleanliness of the hotel is fantastic and the manager keeps a keen eye on this. The accommodation is up ok but despite reports of it being recently renovated is still out of date and not all that good. I did have a family room booked but opted to be in the main block as i heard it was newer. We did also view the family rooms but decided not take one despite paying for one as they were even more out of date. Food is ok but not but ranks as average. I have worse and better at his class of hotel. Over all we all we enjoyed our stay. We hung out at the slide pool most days as the beach as annexed early on by the Russian guests who quickly laid claim the the area around the main swimming pool. The staff are what makes this hotel and I would recommend it for a families as a great place to go. The local area is boring but a bus ride away is Heraklion and recommended day trip is to Santorini. Enjoy

10/10 Excellent

Julia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, close to beach

Food was excellent, staff was very friendly, good for family with children , very clean, beach towels supplied, 2 minutes to the beach ! We will definitely recommend the hotel to friends.

6/10 Okay

jonathan, uk

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

my personal review

1. bed was not made up each night, a first for me from any hotel ive ever stayed in worldwide! 2. small towels where forgotten by housekeeping one night. 3. staff not friendly and do not speak English. 4. everybody including staff where all Russian. was this a Russian owned hotel. 5. breakfast and dinner menu extremely limited. 6. poor quality watered down beverages 7. horrible beach not maintained along with stones in water making it very painful getting in and out of the sea. 8. poor value for money hotel. will not be back. if your Russian then I guess its for you.

8/10 Good

Jean-Charles

Travelled with partner
Liked: Cleanliness, staff & service
Personnel au top, complexe très bien entretenu et très propre. Chambre un peu vieillissante mais correcte, terrasse assez spacieuse. Hôtel à 7 km du centre d'heraklion, accolé à une belle plage privée avec transats. Repas : petit dej très correct, beaucoup de choix (sucré / salé), déjeuner et dîner : pas mal de choix mais souvent la même chose. Transport en commun toutes les 20 mn pour aller au centre d'heraklion. Pour visiter les autres villes, voiture obligatoire, pour visiter les autres îles, prévoir des excursions.
Stayed 7 nights in May 2023

10/10 Excellent

nabila

Liked: Staff & service, property conditions & facilities
J'ai passer un agréable séjour,sans regret...
Stayed 9 nights in Apr 2023

8/10 Good

NASKOS

Business traveller
Liked: Cleanliness, staff & service, room comfort

Φιλικό και ευγενικό περιβάλλον. Πέρασα όμορφα.

Stayed 3 nights in May 2023