2/10 Terrible
Rubina
1 Nov 2025
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
1. Nothing will be done with your requests. They will keep replying to you saying 'we're waiting for an update from our team'. But that's a lie. They're not local and the only thing they'll do is reply to you, but will NOT action anything you request them. It feels like communicating with AI.
2. Believe the negative comments here. I was naive thinking if I requested beforehand, then maybe my stay would be smooth. I've specifically asked for supplies for 2 people for 2night's stay. They only provided one set of towel. I felt I was on holiday and paid for 2 nights, so I deserve fresh towels per night. But that did NOT happen 1 set of towel for 3 days considering you'll sweat a lot with all those hiking to get to the property. Again, they replied, but didn't provide any additional towels at all. I feel sorry for those who've stayed here long term.
3. The garden is under-construction. It didn't matter at first as room 104 has a balcony. But workers start drilling and grinding early mornings AND SMOKING CIGARETTES. So al fresco breakfast with noise and smoke.
4. Uncomfortable pillows. Pillows are too thick, it's better not to use them. Didn't get enough sleep despite the tiring trips because of those pillows.
5. Most amenities don't work. Wifi doesn't work. Coffee machine doesn't work. Shower dial broken. Shampoo pump doesn't work. I feel sorry for those who've stayed here long term because yes they'll reply to you but will they provide for those broken amenities, NO.


Rubina
Stayed 2 nights in Oct 2025

































