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Room type Options Nightly price Book
Superior Room, 2 Single Beds
Room with view
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Other room types
Executive Room, 1 Double Bed
Room with view
28 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Executive Room, 2 Single Beds
Room with view
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Superior Room, 1 Double Bed
Room with view
28 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 1 Double Bed
Room with view
28 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price
Deluxe Room, 2 Single Beds
Room with view
28 square metres
2 Twin Beds
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 2 children)
Select dates to see price

Get an overview of this hotel
Comfortable hotel with full-service spa and fitness center

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Smoke-free property

With a stay at Novotel Makassar Grand Shayla, you'll be centrally located in Makassar, just a 2-minute walk from Monumen Mandala and 10 minutes by foot from Taman Anggrek Clara Bundt. This family-friendly hotel is 1.1 mi (1.8 km) from Mall Ratu Indah and 1.2 mi (1.9 km) from Makam Pangeran Diponegoro.

Make yourself at home in one of the 320 air-conditioned rooms featuring minibars and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and slippers. Conveniences include phones, as well as safes and desks.

Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Makassar? This hotel has 5382 square feet (500 square meters) of space consisting of a conference center and 8 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Total number of rooms - 320
  • Number of floors - 13
  • Number of buildings/towers - 1
  • Airport transport (surcharge)
  • Conference space
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Smoke-free property
  • Free WiFi
  • Number of restaurants - 1
  • Conference space size (feet) - 5382
  • Conference space size (meters) - 500
  • Number of meeting rooms - 8
  • Number of outdoor pools - 1
  • Conference centre
  • Snack bar/deli
  • Free self parking
  • Number of bars/lounges - 1
  • Luggage storage
  • Terrace
  • Children's club (free)
  • Water dispenser
  • Vegetable garden
  • Banquet hall
  • Reception hall
  • Eco-friendly cleaning products used
  • Vegetarian breakfast available
  • Locally-owned & organised tours & activities
  • Showcase for local artists
  • At least 80% of all lighting comes from LEDs
  • Vegan menu options available
  • Vegetarian menu options available
  • Bulk dispenser for toiletries
  • No single-use plastic soft drink bottles
  • No single-use plastic stirrers
  • Biodegradable/compostable stirrers
  • No single-use plastic straws
  • Biodegradable/compostable straws
  • No single-use plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Water-efficient showers only

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Indonesian

Parking

Free self parking

Room Amenities

Novotel Makassar Grand Shayla offers 320 air-conditioned accommodations with minibars and safes. 32-inch LED televisions come with cable channels. Bathrooms include showers, slippers, and hair dryers. This Makassar hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Alarm clock
  • Minibar
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Desk
  • Sofa bed
  • High-speed internet access
  • Iron/ironing board (on request)
  • Free bottled water
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size 32
  • TV size (measurement) inch
  • Free cots/infant beds
  • LED TV
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of bathrooms: 1
  • Housekeeping on request
  • Free tea bags/instant coffee
  • Eco-friendly cleaning products provided
  • Eco-friendly toiletries
  • LED light bulbs
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Energy-saving switches

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

24-hour room service is available.

Nearby Things to do

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Spa Services

  • Couples treatment rooms
  • Massages

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative COVID-19 test result. The negative COVID-19 test result requirement applies to all guests aged 18 and up. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

No rollaway/extra beds available

Children stay free

Service animals not allowed

Number of children who can stay for free – 2

Debit cards

Car recommended

Staffed front desk

Smoke detector

Security system

Children stay free - maximum age 16

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)

Property confirms they are implementing enhanced cleaning measures

gap period enforced between guest stays 24 hours

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Cashless transactions are available

Masks are compulsory at the property

Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Mobile key entry is not available

Food service has been amended for enhanced safety

Guests must provide health documentation

Guests must provide a negative COVID-19 test result

Minimum age for negative COVID-19 test result requirement: 18

Sustainability/community reinvestment (10% revenue or more)

Comprehensive food waste policy

Comprehensive recycling policy

Fees

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 per person
  • Airport shuttle fee: IDR 250000 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Novotel Makassar Grand Shayla Hotel
  • Novotel Grand Shayla Hotel
  • Novotel Makassar Grand Shayla
  • Novotel Grand Shayla
  • Novotel Makassar Grand Shayla Hotel
  • Novotel Makassar Grand Shayla Makassar
  • Novotel Makassar Grand Shayla Hotel Makassar

We should mention

Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

No pets and no service animals are allowed at this property.

A car is recommended for transportation to and from this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

At check-in, guests must provide a negative COVID-19 test result.

The negative COVID-19 test result requirement applies to all guests aged 18 and up.

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