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URSO Hotel & Spa

5.0 star property

Photo gallery for URSO Hotel & Spa

Relax and socialize in this inviting outdoor space with a comfortable sofa and wicker chairs.
Property video
Relax in this inviting space with a large bed, comfortable seating area, and a small table with a vase of flowers.
Relax in a stylish space with a glass staircase, plush armchair, and comfortable seating areas.
Stunning neoclassical architecture with ornate balconies and detailed stonework.

Popular amenities

  • Hot tub
  • Pool
  • Parking available
  • Bar

Explore the area

Map
Mejía Lequerica 8, Madrid, Madrid, 28004
  • Gran Via
    ‪11 min walk‬
  • Puerta del Sol
    ‪16 min walk‬
  • Plaza Mayor
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

Deluxe Double or Twin Room, Garden View

8.0 out of 10
Very good
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room

1 bedroom, premium bedding, minibar, in-room safe

Family Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds

View all photos for Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

Junior Double or Twin Room, Garden View

  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace

Junior Suite, Terrace

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, Terrace

Suite, Terrace

Suite, Terrace

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the area

Madrid

A stay at URSO Hotel & Spa places you in the heart of Madrid, within a 15-minute walk of Gran Via and Paseo de la Castellana. .This luxury hotel is 0.5 mi (0.9 km) from Plaza de España - Princesa and 1.6 mi (2.6 km) from Prado Museum.

What's nearby

  • Gran Via - 11 min walk - 1.0 km
  • Puerta del Sol - 16 min walk - 1.4 km
  • Prado Museum - 18 min walk - 1.6 km
  • Plaza Mayor - 19 min walk - 1.6 km
  • Royal Palace of Madrid - 3 min drive - 2.2 km

Getting around

  • Tribunal Station - 4 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Villa Capri - ‬2 min walk
  • ‪Teatro Barceló - ‬2 min walk
  • ‪Tierra Burrito Bar - ‬2 min walk
  • ‪Osom - ‬2 min walk
  • ‪Makkila - ‬2 min walk

About this property

URSO Hotel & Spa

Luxury hotel with a full-service spa and a 24-hour health club
URSO Hotel & Spa offers 78 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 40-cm flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Madrid hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

URSO SPA has 4 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

Make yourself at home in one of the 78 guestrooms featuring minibars and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a 24-hour health club, an indoor pool, and a hot tub. This Mediterranean hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can catch a ride to nearby destinations on the area shuttle (surcharge).
Enjoy a meal at Casa Felisa, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Madrid? This hotel has 1884 square feet (175 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Casa Felisa - This restaurant specializes in Spanish cuisine.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 30.80 per day)
  • Valet parking on site (EUR 33 per day)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 38.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Casa Felisa

Things to do

  • 24-hour health club
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre (1,884 square foot of space)
  • Meeting rooms

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Massage
  • Spa open daily
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1913
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Mediterranean architecture
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-cm flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Espresso maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 18 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 105 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 38.5 per person
  • Airport shuttle fee: EUR 90 per vehicle (one-way)
  • Self parking fee: EUR 30.80 per day
  • Valet parking fee: EUR 33 per day
  • Pet fee: EUR 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 105 per night
  • Spa fee: EUR 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property will place an authorization for the full amount of the reservation on guest credit card at check-in.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 14 years old are not allowed in the spa

Property is also known as

Hotel Urso
Hotel Urso Madrid
Urso Madrid
URSO Hotel Madrid
URSO Hotel Madrid
URSO Hotel
URSO Madrid
Hotel URSO Hotel & Spa Madrid
Madrid URSO Hotel & Spa Hotel
Hotel URSO Hotel & Spa
URSO Hotel & Spa Madrid
URSO Hotel Spa
Hotel Urso
URSO
URSO Hotel Spa
URSO Hotel & Spa Hotel
URSO Hotel & Spa Madrid
URSO Hotel & Spa Hotel Madrid

URSO Hotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 364 out of 465 reviews
Rating 8 - Good. 82 out of 465 reviews
Rating 6 - Okay. 14 out of 465 reviews
Rating 4 - Poor. 1 out of 465 reviews
Rating 2 - Terrible. 4 out of 465 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erdrin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 4 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Manuel

Business traveller
Disliked: Staff & service
This is the first time I’ve given a low rating to this property, which I’ve stayed at multiple times and usually enjoyed. Unfortunately, my most recent experience felt different—something was missing, particularly the personal touches and attention to detail that I’ve appreciated in the past. It’s possible this was an isolated incident, perhaps related to booking through Expedia, as some hotels tend to assign less favorable rooms for third-party reservations. I hope this serves as a constructive red flag for management. I truly value this property and would love to see it return to the high standards that made me a repeat guest.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with a very luxurious feel. Staff were all incredibly friendly and accommodating. The piano in the lobby at night was a lovely bonus. Rooms were cleaned daily and water/chocolates provided in the evenings. Everything was clean and the rooms were very quiet. We were on the first floor directly across from the breakfast/brunch room - we like to sleep in late and we were never woken by noise in the morning. Location was excellent, right across from a nice little coffee shop and a market. Walking distance to the centre of town and easy access to transit. Could not recommend it more. I will definitely be back the next time I am im Madrid.
Stayed 5 nights in Mar 2025

10/10 Excellent

burton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we love the Urso and the neighborhood! It is the best!
Stayed 1 night in Feb 2025

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Go-To

Hotel Urso is a go-to for a pleasant stay when I am in Madrid. I will see you soon!
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing as always
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyung, Shoreline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought welcome fruits and chocolates and offered welcome drinks also
Stayed 2 nights in Feb 2025

10/10 Excellent

burton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well first of all when you walk in the door it smells amazing. You don't touch your bags, they got us into our room hours early. The area around the hotel is so quaint and trendy and convenient. we were in a suite which was beautifully furnished I definitely recommend. this is our second time at URSO and we will be back
Stayed 1 night in Feb 2025

2/10 Terrible

Samuel

Business traveller

Do not book here if expecting a spa you can use

Stayed 2 nights in Jan 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2024

10/10 Excellent

Ronald

Stayed 2 nights in Dec 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a beautiful building and the interior is warm cozy and professionally decorated. It makes you feel like you are sitting in an upscale Manhattan apartment. The staff couldn’t be nicer, spoke excellent English and were very accommodating. The room was huge and very comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a nice hotel with friendly staff. First class all the way around
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge, Miami beach

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Stayed 2 nights in Aug 2024

10/10 Excellent

Khalifa, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Olgena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, staff, room. 10/10 recommend
Stayed 5 nights in Jul 2024

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2024

8/10 Good

Simon M

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

6/10 Okay

LOICK

Stayed 4 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024